Sirius XM getting stuck on channel 2

Spiderman

Active Member
Joined
Dec 9, 2021
Threads
4
Messages
28
Reaction score
18
Location
Virginia
Vehicles
ordered 22' Premium AWD long range
Country flag
Took car to dealer and they could not reproduce the event. I took video (attached) of the problem.
It does happen intermittently. Turning car off on doesn’t reset the problem. Sometimes take a day to reset itself.

Any one else have this problem?

No matter what channel I touch it always revert to channel 2.

Sponsored

 

jasn

Well-Known Member
First Name
Jim
Joined
Jan 15, 2022
Threads
8
Messages
78
Reaction score
52
Location
Outer-Cape, MA
Vehicles
2021 MME AWD Premium ER - Space White
Occupation
Retired
Country flag
This happens to me all of the time when I do not have internet connection when starting the car and had been listening to a premium, wifi-based channel. It comes back quickly for me, usually if I switch to a satellite-based station in the lower #'s. YRMV...
 
OP
OP

Spiderman

Active Member
Joined
Dec 9, 2021
Threads
4
Messages
28
Reaction score
18
Location
Virginia
Vehicles
ordered 22' Premium AWD long range
Country flag
Mine doesn’t come back even if on major highways for an hour with good lte/5g to my phone.
Is there a way to reset the radio on the fly?
 

jasn

Well-Known Member
First Name
Jim
Joined
Jan 15, 2022
Threads
8
Messages
78
Reaction score
52
Location
Outer-Cape, MA
Vehicles
2021 MME AWD Premium ER - Space White
Occupation
Retired
Country flag
1. You could reboot the sync screen, and/or try sign out/back in to your Sirius acct.
2. Open your Sirius acct online and reactivate your car (need your sat #)
3. Call Sirius CS and see what they got...

Good luck. Problems like tht are infuriating.
 

PA27

Well-Known Member
First Name
Howard
Joined
Sep 4, 2023
Threads
9
Messages
114
Reaction score
49
Location
Alabama
Vehicles
MME X
Occupation
Retired
Country flag
Not sure if this will help but my Sirrius started having issues after a 12volt low voltage alert and would display a Sirrius failure warning after a minute of “loading” displayed. Sync reset, reauthorize account and my dealer no help. Drove to a second dealer who simply disconnected the 12 volt for a few minutes and when reconnected, it worked. ?‍♂ Technician said the low voltage system sheds some items when voltage gets low but doesn’t always come back correctly when voltage drop is fixed.
 


MME Farmer

Well-Known Member
First Name
Tim
Joined
Feb 14, 2022
Threads
43
Messages
298
Reaction score
139
Location
Mn
Vehicles
2026 nautilus, 2021 GTPE, 2026 F350, 2017 F150, 05 trailb, 04 PT, 94 Dod 2500
Occupation
Farmer
Country flag
Took car to dealer and they could not reproduce the event. I took video (attached) of the problem.
It does happen intermittently. Turning car off on doesn’t reset the problem. Sometimes take a day to reset itself.

Any one else have this problem?

No matter what channel I touch it always revert to channel 2.

Mine would stay on one Sirius channel now and then until you shut the car off. Since a new 12v battery I don't think it has happened yet.
Took car to dealer and they could not reproduce the event. I took video (attached) of the problem.
It does happen intermittently. Turning car off on doesn’t reset the problem. Sometimes take a day to reset itself.

Any one else have this problem?

No matter what channel I touch it always revert to channel 2.

Took car to dealer and they could not reproduce the event. I took video (attached) of the problem.
It does happen intermittently. Turning car off on doesn’t reset the problem. Sometimes take a day to reset itself.

Any one else have this problem?

No matter what channel I touch it always revert to channel 2.


Took car to dealer and they could not reproduce the event. I took video (attached) of the problem.
It does happen intermittently. Turning car off on doesn’t reset the problem. Sometimes take a day to reset itself.

Any one else have this problem?

No matter what channel I touch it always revert to channel 2.

 
OP
OP

Spiderman

Active Member
Joined
Dec 9, 2021
Threads
4
Messages
28
Reaction score
18
Location
Virginia
Vehicles
ordered 22' Premium AWD long range
Country flag
It seems to happen a lot if I start the car and channel 100 is on (Howard).
The car jumps to channel 2 and then gets stuck.

I get turning off 100 Howard’s channel in case another driver takes the car like a child. I still would like to listen to what I paid for without interruption.

I have no personalization of the car as I am the only driver other than some radio channels.
 

Deleted member 19354

Guest
Took car to dealer and they could not reproduce the event. I took video (attached) of the problem.
It does happen intermittently. Turning car off on doesn’t reset the problem. Sometimes take a day to reset itself.

Any one else have this problem?

No matter what channel I touch it always revert to channel 2.

Contact XM and have them refresh your signal
 
OP
OP

Spiderman

Active Member
Joined
Dec 9, 2021
Threads
4
Messages
28
Reaction score
18
Location
Virginia
Vehicles
ordered 22' Premium AWD long range
Country flag
It dies go back on its own. This happens every 2-3 days. So annoying.

calling them every 2-3 days defeats the purpose of an on demand service fir which I pay a fee. Just happened again so a little bitter.

hopefully tomorrow it resets itself.
Sponsored

 
 







Top