Software upgrade

Rex

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My car went in for a tow bar to be fitted but also some warranty items. The car had a software upgrade which took so long the tow bar is to fitted next week.

I wrote this email to my dealer

The MME had a big software upgrade so the tow bar will be fitted next Friday.

This is an observation, not a complaint. It needs passing to service,

When I drove the car out of the parking bay it accelerated much more violently than I expected.
It did not respond when I took my foot off the accelerator, it rolled on.

I stopped and checked the car settings and it had One Pedal turned off. The driving experience is very different and could easily catch someone out and possibly cause an accident.

I suggest either noting the original settings and resetting them after a software upgrade or warning owners that the driving settings may need putting back to the original settings.
The software upgrade obviously put the car to default settings.

Of course if Ford were a software company those driver settings would be stored in file that is not overwritten, but they are not.
:)
Regards
Rex


I suppose there is a possibility that the mechanic changed the setting but I doubt it.
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Jonno21

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Good point made Rex. We'll all have to remember it's a computer on wheels so treat it as though the PC bios has been updated and settings have been reset to default.
 

Motomax

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Dont worry, your settings can reset without going to the dealer too haha. While it might be annoying I don’t think it’s a major safety issue. I would t have bothered the dealer with it.
maybe I haven’t been fully corrupted by 1PD because I still use the brake when shifting from P-R-D and the creep is only a few mph so it’s easy to catch when u release the brake. It’s not like it starts going at 20mph.
 

RickMachE

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Before I took my car in for an update, I took pictures of all my settings. I'm not good enough to remember 50+ settings from memory, x 2 drivers who use different settings.
 

HuntingPudel

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Before I took my car in for an update, I took pictures of all my settings. I'm not good enough to remember 50+ settings from memory, x 2 drivers who use different settings.
Darned good idea. One I will probably forget wenever I take my car for service. ??‍♂?

of course, that would require me to actually have a car. ??
 


Sin_Chase

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Wait....the profiles won't stick between software updates?

Bloody what?!

At least let it sync with Ford Pass to be resynced.
 
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Rex

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Wait....the profiles won't stick between software updates?

Bloody what?!

At least let it sync with Ford Pass to be resynced.
Apparently not.
I will follow up on my email to the dealer on Monday to see if they should have done something to preserve my settings.
 

m4tty_j

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What did they update you to? I got mine in August, and its never had an OTA update yet. Wondering if I should contact the dealer to do it for me
 
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Rex

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What did they update you to? I got mine in August, and its never had an OTA update yet. Wondering if I should contact the dealer to do it for me
Apparently it was to do with the rear camera and although the upgrade was done within the day it nearly flattened the 12V battery because of the length of time it took so they kept it overnight.

There are threads on this forum about the limitations to OTA upgrades. I don't really know if my vehicle has had any OTA upgrades. I have just looked at FP and it seems you can initiate or schedule OTA upgrades but from within the car.

All of my upgrades have been done by the dealer.
 

Shayne

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When I drove the car out of the parking bay it accelerated much more violently than I expected.
It did not respond when I took my foot off the accelerator, it rolled on.


I suppose there is a possibility that the mechanic changed the setting but I doubt it.
Picked up mine then rolling down the highway, I take my foot off accelerator and nothing? Catching up to forward traffic a bit quick and a second to realize it. Oh ya they can't get use to 1PD and therefore opt straight away for old school. You need to remember to look at drive selection prior to exit was my take away. At least expect a test.

Tell them they need the 12V hooked up to a charger to update software. At least with most of the service bulletins I have seen. I do not see it going flat with a 12V charger on it?
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