Struggling to charge

Graystar-MLP

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Graham
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Hi all,
I have had the MachE for nearly 18 months and now I can only charge it at home with my 7.5kW wall charger. We had two new chargers installed at work, neither of them worked, others EV's can charge. Tried two at my local Ford dealer and a DC charger up the road. The car and the App said all 5 chargers were faulty? I have it booked in, in two weeks but from previous experience they are clueless and it will just sit there for weeks.
has anyone experienced this or have any ideas.
I have no charging schedules set up.
thanks
Graham
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ShaggySS

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bshaw

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If the car cannot be charged at the L2 on the dealer's property, that should be enough for them to witness and start troubleshooting the issue.
If you have lost confidence in that particular dealer, then recommend to find another one, if that's a possibility based on where you live.
 
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Graystar-MLP

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Graham
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Thank you all, i will look into it further.
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