Volume control fault

[Ford Motor Company]

Haven't seen that. ...yet. but I often get AUDIO OFF for no reason (well, the sun...)

Driving along with both hands on top of the wheel, not touching the SYNC or wheel controls or talking/singing along, and all of a sudden

AUDIO OFF


Damn annoying.


Hmmm after uploading the image, I see in the lower left the USB 'logo/symbol' with Audio Off, but I know I wasn't playing any USB music and I also see the SiriusXM buttons are not selected. I wonder if the problem is related? eVee is trying to stop SiriusXM and loading up the USB music and something craps out? But when I hit the center dial to turn the sound on, it's back to Sirius.

Hi there! Can you send us a message with your VIN and Ford dealership name? I’ll look into this on my end. Thanks!

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[ChargedCheese]

So far it’s all just minor inconveniences.

But recently it’s been a NEW/Different inconvenience every day this week. I turn my car on and don’t know what to expect!

None of it is worth a trip to the dealer since 1. They don’t have a fix and 2. It would be very hard to replicate.

That’s why I keep taking pictures and video when it acts up in case something really breaks.

I had the volume knob unavailable bug yesterday as well. My compass and GPS also went absolutely insane (had to put the screen in relax mode or whatever that is - did it with the "non working" volume knob) Today? Everything is fine.

 

[Keytone]

Reviving an old thread:

...got the error message “Volume Control Fault. Please use the steering wheel control. If the problem persists, please see an authorized dealer for service.”

My wife just had the same error this evening. After shutting of the car and powering back on, it seemed to clear itself. She did not know how to reset Sync, but I did so when she got home.

I took an image of the software update screen with the message:

Software Update 10.1.1​

​

! Not Completed​

​

 

[Mach1E]

Reviving an old thread:

My wife just had the same error this evening. After shutting of the car and powering back on, it seemed to clear itself. She did not know how to reset Sync, but I did so when she got home.

I took an image of the software update screen with the message:

Software Update 10.1.1​

​

! Not Completed​

​

I wouldn’t worry about it.

I haven’t had this fault again since this thread. Just seems like it was a random bug.

 

[Keytone]

I wouldn’t worry about it.

I haven’t had this fault again since this thread. Just seems like it was a random bug.

OK, thanks. First week with the car.

I'll see what happens with my 10.1.1 Sync update that failed to complete.

 

[Jeffvisor]

I have a whole other volume problem. When I use navigation and turn by turn my volume does not work on voice for turns or radio on both the knob or steering buttons. The volume on radio stays low and won't turn up. The voice commands for turning don't work at all. I reset the system still does the same thing. Very frustrating.

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