MellowJohnny
Well-Known Member
- First Name
- Christian
- Joined
- Nov 16, 2021
- Threads
- 95
- Messages
- 1,683
- Reaction score
- 2,832
- Location
- YYZ
- Vehicles
- 2022 Mach-E Premium AWD
- Occupation
- Solution Architect
- Thread starter
- #1
TL;DR
Of course they don't, but that didn't stop a sketch Hyundai service department from telling my friend's sister that she did...
My friend is a car guy - he loves EVs but does not own one yet. Has a deposit on an Rivian R2 and his sister has a MY22 Ioniq 5 though, so once in a while has EV questions for me on her behalf.
He sent me a text yesterday saying "I have an EV question for you. Have you ever had a wheel alignment on the Mach-E?"
OK, now I'm curious...what did the dealer tell your sister about her Ioniq 5?
Sooo.... on top of charging her $800 for a "brake cleaning", they also insisted she needed a wheel alignment as part of her 24,000 KM EV service. Not only that, her car will need one every year...because it's an EV.
This is where I loose it at bullshit dealers who take any opportunity to fleece their "customers" who don't know any better.
Her best defence is of course to pull up the manual, go to the section on recommended service for each interval and say "You sir, are full of shit. Have a nice day."
Now she knows, and although I'm not sure if she was in the mood to go back and confront the dealer (I sure would have) she has said she'll be looking for a new dealer.
I guess the EV community is not immune from old school shady service department games.
Of course they don't, but that didn't stop a sketch Hyundai service department from telling my friend's sister that she did...
My friend is a car guy - he loves EVs but does not own one yet. Has a deposit on an Rivian R2 and his sister has a MY22 Ioniq 5 though, so once in a while has EV questions for me on her behalf.
He sent me a text yesterday saying "I have an EV question for you. Have you ever had a wheel alignment on the Mach-E?"
OK, now I'm curious...what did the dealer tell your sister about her Ioniq 5?
Sooo.... on top of charging her $800 for a "brake cleaning", they also insisted she needed a wheel alignment as part of her 24,000 KM EV service. Not only that, her car will need one every year...because it's an EV.
This is where I loose it at bullshit dealers who take any opportunity to fleece their "customers" who don't know any better.
Her best defence is of course to pull up the manual, go to the section on recommended service for each interval and say "You sir, are full of shit. Have a nice day."
Now she knows, and although I'm not sure if she was in the mood to go back and confront the dealer (I sure would have) she has said she'll be looking for a new dealer.
I guess the EV community is not immune from old school shady service department games.
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