DevSecOps
Well-Known Member
- First Name
- Todd
- Joined
- Sep 22, 2021
- Threads
- 69
- Messages
- 4,741
- Reaction score
- 11,508
- Location
- Sacramento, CA
- Vehicles
- '21 Audi SQ5 / '23 Rivian R1T / '23 M3P
- Occupation
- CISO
- Thread starter
- #1
First and foremost: This is still a working theory and a few of us are trying to work out the bugs to see if indeed this is a fix for most users. What we know is that there is a module update for the first module in the chain of modules for PaaK. There are many cars that need updates to modules down the line from the RFA module that are also part of PaaK. I will keep this thread updated with our findings. As for now, I have a perfect PaaK experience with a FULLY updated MME. Prior to the update I had the below listed issues.
I originally posted this for those of us that have GT/GTPE models however @benk016 informed me that he noticed the same update being available on his previous FE, which I've since confirmed. This means that the update should be universal across all builds. I will refer to Ben's post here for more information.
If you face these issues:
What I do experience still is a very short delay from deep sleep. If the car has been off for a while I can approach the car without the vehicle knowing I'm there. Touching the door button wakes the car and 1 second later, pressing it again opens the door. This might be expected behavior from a dormant car for battery life.
To perform the update you could do it yourself via the guides and about a 1k investment in hardware or bring it to the dealer. My specific comments and pictures in regards to the update process can be found here.
Fun stats -
VIN Checks Performed - 45
VINs Needing Update - 35
VINs Already Updated - 10
One of the checks was on a GT, not yet delivered and just produced 3 weeks ago. It needed these updates. I would assume all new vehicles need the update even the ones rolling off the line.
Those that had older PaaK updates might need this update as well. There are two RFA module updates for older builds.
For OTA Reference - I've been asked a few times which modules can be updated via OTA. Here's the link.
Other things to try - remember that your phone needs to be excluded from power management features and it should also be given always gps access. By default these settings are not on. Also by default some OS' will only give you "while using the app" permissions. You'll need to manually grant FordPass those access levels. Remember that your phone has to be trying to connect to the car for PaaK to work. DISABLE battery management for the FP App.
Reset PaaK - If you perform the updates I would recommend resetting your PaaK settings which can be done in the car by going to Settings - General - Reset. Do not reset from the phone. This step, while annoying, eliminates a possible point of failure. Just like tech support for many electronics, reboot and reset are often the first steps. Remove the old Bluetooth connections from the phone before attempting to re-pair. The BT connection will not have a name, rather it just has the MAC address of the car's BT radio.
VIN Checks - I've done a lot of them... each one takes about 10 minutes so I'm not going to do any more. After doing so many, there's a clear denominator. If you have had a RFA or PaaK update after July 1, 2021 then you should have all the PaaK updates. If this is you then you most likely have a lot of other updates needed and you should get those installed. If you have never had an RFA or PaaK update then your car will need it (some will need 2 updates for the RFA). This even applies to the ones rolling off the line as of October.
#1 Question Received - How do you get the dealer to update the car. Short answer, I don't know. It's my experience that dealers only want to update what they have to. Unless there's an issue with a TSB or recall I don't suppose they will. You might get lucky, but some of these updates take 2+ hours to complete. Someone has to pay them to do that and without a TSB/Recall to bill back to corporate it's probably not gonna happen.
I originally posted this for those of us that have GT/GTPE models however @benk016 informed me that he noticed the same update being available on his previous FE, which I've since confirmed. This means that the update should be universal across all builds. I will refer to Ben's post here for more information.
If you face these issues:
- PaaK will take a long time to connect outside of the car when the doors are locked
- PaaK will take a while to be recognized as a key once inside the car
- PaaK will not work unless you open the FP App
- The vehicle will display "Key not found" even after starting the car
What I do experience still is a very short delay from deep sleep. If the car has been off for a while I can approach the car without the vehicle knowing I'm there. Touching the door button wakes the car and 1 second later, pressing it again opens the door. This might be expected behavior from a dormant car for battery life.
To perform the update you could do it yourself via the guides and about a 1k investment in hardware or bring it to the dealer. My specific comments and pictures in regards to the update process can be found here.
Fun stats -
VIN Checks Performed - 45
VINs Needing Update - 35
VINs Already Updated - 10
One of the checks was on a GT, not yet delivered and just produced 3 weeks ago. It needed these updates. I would assume all new vehicles need the update even the ones rolling off the line.
Those that had older PaaK updates might need this update as well. There are two RFA module updates for older builds.
For OTA Reference - I've been asked a few times which modules can be updated via OTA. Here's the link.
Other things to try - remember that your phone needs to be excluded from power management features and it should also be given always gps access. By default these settings are not on. Also by default some OS' will only give you "while using the app" permissions. You'll need to manually grant FordPass those access levels. Remember that your phone has to be trying to connect to the car for PaaK to work. DISABLE battery management for the FP App.
Reset PaaK - If you perform the updates I would recommend resetting your PaaK settings which can be done in the car by going to Settings - General - Reset. Do not reset from the phone. This step, while annoying, eliminates a possible point of failure. Just like tech support for many electronics, reboot and reset are often the first steps. Remove the old Bluetooth connections from the phone before attempting to re-pair. The BT connection will not have a name, rather it just has the MAC address of the car's BT radio.
VIN Checks - I've done a lot of them... each one takes about 10 minutes so I'm not going to do any more. After doing so many, there's a clear denominator. If you have had a RFA or PaaK update after July 1, 2021 then you should have all the PaaK updates. If this is you then you most likely have a lot of other updates needed and you should get those installed. If you have never had an RFA or PaaK update then your car will need it (some will need 2 updates for the RFA). This even applies to the ones rolling off the line as of October.
#1 Question Received - How do you get the dealer to update the car. Short answer, I don't know. It's my experience that dealers only want to update what they have to. Unless there's an issue with a TSB or recall I don't suppose they will. You might get lucky, but some of these updates take 2+ hours to complete. Someone has to pay them to do that and without a TSB/Recall to bill back to corporate it's probably not gonna happen.
Sponsored
Last edited:
