Best hashtags for the Key FOB Conundrum...

Trede

Well-Known Member
First Name
Trede
Joined
Dec 31, 2019
Threads
1
Messages
133
Reaction score
269
Location
Kent, WA
Vehicles
2021 Grabber Blue FE
Occupation
Software Engineer
Country flag
Because more than one person has been literally unable to set up PAAk even on phones quite capable, and there are reports of PAAK not working at all when out of cell coverage. In the first case, no PAAK means no codes and in the second case, you'd better have memorized the entry and start codes.
So again...OTHER than early adopter issues...
Ford reps need to get better at helping people understand things...which means they need to RTFM, and they need to tell people explicitly to RTFM because their/our assumptions might be wrong. I had to instruct mine, but I'm an engineer AND a chronic early adopter (I bought the 24th Kia Stinger sold in the state...) so of course *I* know what I'm in for...but they need to make this clearer to people, since the default seems to be "It doesn't work immediately on day one so eff Ford". My salesperson didn't know Android 11+ was required, for instance, for wireless Android Auto. They didn't know that you had to make sure the Fordpass app is awake (which isn't generally hard to toggle if you want it to not sleep during errands, but goto sleep once you're home)...etc etc.
 

buffasnow

Well-Known Member
First Name
Jeff
Joined
Oct 20, 2020
Threads
2
Messages
436
Reaction score
782
Location
Buffalo, NY
Vehicles
Grabber Blue FE, 85 Mustang GT (pasturized)
Country flag
So, early adopter bumps aside, seriously what is the problem with PaaK? You have your phone with you. It is your key. Instead of needing to push a button on a fob, your worst case is...pull out your phone and make sure BT is on (and if it was, by that time, the car is unlocked...).
I honestly think most of the PaaK hate is misplaced. Mine has had issues also, but oh dang I had to push 5 numbers and type a password to drive my car that one time. New tech on top of new tech on top of new tech...give it a few weeks. Take a deep breath. Enjoy the drive.
> So, early adopter bumps aside, seriously what is the problem with PaaK?
My problem with Paak is that it is a replacement for the fob but is not anywhere near as reliable for many here, and when working causes excessive battery drain in numerous cases.

>You have your phone with you. It is your key.
My phone can (hopefully most times) be used as my key, yes. It is not a key I can hand to someone else or use MyKey to restrict.

>Instead of needing to push a button on a fob, your worst case is...
>pull out your phone and make sure BT is on (and if it was, by that time,
> the car is unlocked...).
My car unlocks every time I approach with the fob in my pocket. No buttons. Worst case with Paak is that it takes several minutes of fooling around with the phone or does not work at all.

>I honestly think most of the PaaK hate is misplaced.
If Paak works for you, great. I do not hate Paak, but it does not work great for me and many others here - and not at all for a few. By "work", I mean functionally equivalent to the fob, every time. If this is to be used in place of the traditional 2nd fob (or the 1st fob), it should be just as reliable.

>Mine has had issues also, but oh dang I had to push 5 numbers and
>type a password to drive my car that one time.
Would this be the worst worst case? If you don't mind doing this when Paak fails, great. I do appreciate the start password as a last resort option.

>New tech on top of new tech on top of new tech...give it a few weeks.
>Take a deep breath. Enjoy the drive.
I am certainly enjoying the drive! I am not as upset about the 2nd fob as some, and I expect things will improve in coming weeks/months. This is not the end of the world. When Paak is so reliable that I'm compelled to switch, I'm sure I will use it. It has capabilities beyond that of the fob and the potential for many more.

My objection here is that Ford decided to remove the long standing redundancy of the 2nd fob without making Paak as good or better than a fob - for everyone. That does not mean I'm a whiner or privileged, I just prefer to stick with things that work.

Everyone will have a pain threshold for different types of annoyances. The fact that mine does not match someone else's does not mean either of us is wrong. I just think Ford made an unforced error here.
 

buffasnow

Well-Known Member
First Name
Jeff
Joined
Oct 20, 2020
Threads
2
Messages
436
Reaction score
782
Location
Buffalo, NY
Vehicles
Grabber Blue FE, 85 Mustang GT (pasturized)
Country flag
People expect this to be perfect right out of the gate. I get it, but it's unreasonable. I think we're still in the 10k cars have been produced range for something that is 100% brand new to Ford. It's just people being entitled and not understanding how technology works and that it will take some time to work out the kinks
>People expect this to be perfect right out of the gate. I get it, but it's unreasonable.
I take it *you* feel it is unreasonable. I think most of us here wishing for the 2nd fob would have no problem with Paak's perfection level had we received a 2nd fob. Ford could have given a $100 "early adopter credit" for those desiring only one fob. Plenty of time then to make Paak perfect, anyone who wanted to live with it as is would be perfectly free.....

> It's just people being entitled and not understanding how technology works
entitled: adj: having a right to certain benefits or privileges
Lots of bells and whistles on this car, but a traditional 2nd fob would be an entitlement?

Everyone is certainly entitled to their opinion, but I think most of us here understand technology just fine. Some of us even work in fields where removing proven functionality/redundancy in favor of an "upgrade" with this level of performance would put us on the street.

I don't want to fight with anyone here, but I sometimes tire of this issue being treated dismissively. If you are satisfied, I am happy for you. Carry on. Please don't tell me my concern is invalid because you do not share that concern.

>it will take some time to work out the kinks
I agree with this!
 


ab13

Well-Known Member
Joined
Feb 17, 2020
Threads
3
Messages
584
Reaction score
470
Location
California
Vehicles
Rav4 Hybrid
Country flag
People expect this to be perfect right out of the gate. I get it, but it's unreasonable. I think we're still in the 10k cars have been produced range for something that is 100% brand new to Ford. It's just people being entitled and not understanding how technology works and that it will take some time to work out the kinks
I just saw someone the other day trying to get in their Tesla Y. They pressed the door handle 3 times, but couldn't get in. Another person had to pull out their phone. The point being it is based on Model 3 door handle that has been out almost 4 years. I personally don't expect phone based keys to be reliable across all phone models and software revisions, far too many variables.

Many people prefer high reliability over things that only work sometimes, especially for a critical feature. It will be a while before the phone is as reliable as the fob, and most tech stuff is no where near 5 nines or even 4 nines reliability.
 

JCHLi

Well-Known Member
Joined
Jun 28, 2020
Threads
23
Messages
1,627
Reaction score
2,506
Location
Michigan
Vehicles
2021 Mustang Mach-E First Edition
Country flag
Wait, what is a FOB? Is that one of them there new key doohickeys that runs on magic? If so, I don't want any, just give me a real key!

Ford Mustang Mach-E Best hashtags for the Key FOB Conundrum... s-l400
 

milepost1

Well-Known Member
First Name
harold
Joined
Feb 18, 2021
Threads
16
Messages
493
Reaction score
404
Location
bonney lake
Vehicles
Carbonizied gray - FE
Occupation
retired
Country flag
if someone else is going to drive my car, i have always just handed them the FOB. what do i do in that situation, I dont want to hand them my phone. Being phonless for more than a few minutes would be a disaster! i suppose i can set up codes for them or give them my codes, but kind of a hassle if they are just running to store, or "test" driving it
 

Shayne

Well-Known Member
Joined
Aug 9, 2020
Threads
18
Messages
3,824
Reaction score
2,741
Location
Northern Ontario Canada
Vehicles
2021 MME4x Prem
Occupation
Retired
Country flag
Because more than one person has been literally unable to set up PAAk even on phones quite capable, and there are reports of PAAK not working at all when out of cell coverage. In the first case, no PAAK means no codes and in the second case, you'd better have memorized the entry and start codes.
Ya but mine works better than that so just take a deep breathe ;)??. Just like any tech someone doesn't have your issues so you are a complainer or don't know what you are doing. That is what feed back is for and that is how issues are known and fixed. It works for me has no real place in that process and is just counter productive and self serving. Once you see no key detected it gives you almost the same type of gun shyness as plugging it back in after it killed your 12V. I have a second fob on order I will tie a fob and a phone to both our profiles. Redundant where r u? Not a huge deal for me and just did it after what I saw.
 

Kamuelaflyer

Well-Known Member
First Name
Bill
Joined
Feb 18, 2020
Threads
11
Messages
11,490
Reaction score
23,285
Location
Hawaii
Vehicles
2021 Premium Infinite Blue. ER AWD. 2020 Raptor, 2021 Ranger.
Country flag
Ya but mine works better than that so just take a deep breathe ;)??. Just like any tech someone doesn't have your issues so you are a complainer or don't know what you are doing. That is what feed back is for and that is how issues are known and fixed. It works for me has no real place in that process and is just counter productive and self serving. Once you see no key detected it gives you almost the same type of gun shyness as plugging it back in after it killed your 12V. I have a second fob on order I will tie a fob and a phone to both our profiles. Redundant where r u? Not a huge deal for me and just did it after what I saw.
Reading comprehension isn’t your forte is it?
 

Shayne

Well-Known Member
Joined
Aug 9, 2020
Threads
18
Messages
3,824
Reaction score
2,741
Location
Northern Ontario Canada
Vehicles
2021 MME4x Prem
Occupation
Retired
Country flag
Reading comprehension isn’t your forte is it?
I was agreeing with you my friend after what you told the poster in yours. I think you may have taken it the wrong way and apologize it was not at yours but I was just agreeing with you. To be honest my math is a whole lot better than my English.
 

Kamuelaflyer

Well-Known Member
First Name
Bill
Joined
Feb 18, 2020
Threads
11
Messages
11,490
Reaction score
23,285
Location
Hawaii
Vehicles
2021 Premium Infinite Blue. ER AWD. 2020 Raptor, 2021 Ranger.
Country flag
I was agreeing with you my friend after what you told the poster in yours. I think you may have taken it the wrong way and apologize it was not at yours but I was just agreeing with you. To be honest my math is a whole lot better than my English.
My apologies. Lack of sleep causes a lot mental faculties to slip by the wayside.
 

Daraiders76

Well-Known Member
First Name
Jose
Joined
Oct 26, 2020
Threads
24
Messages
222
Reaction score
200
Location
NorCal Bay Area
Vehicles
2021 Mustang Mach E Premium, 2008 Acura MDX, 2002 Toyota Tacoma
Country flag
#PSWAK (Phone Sometimes Works As Key)
#FORD=IPHONE (Key is extra)
 

Cnote

Well-Known Member
Joined
Jun 18, 2020
Threads
0
Messages
204
Reaction score
293
Location
Texas
Vehicles
2014 Corvette Stingray, 2021 Mach E premium SR RWD
Country flag
#2Fobs2Furious
#DudeWheresMyFob
#NoCountryFobOldMen
Sponsored

 
 







Top