Rapid Red Mach-E GT delivered to house, FE taken away. PAAK finally works, and Frunk button in app works too!

[fallguy]

I got 48k trade for it, 7400 miles. Had a very small fender bender, cost $800 to fix but record showed a wreck. Not sure how much that took off. Another $7500 rebate though.

Only driven the GT once so far. It is much, much faster. You can feel it in your gut when taking off. Software seems a bit different too, the volume notification is different on the screen, few other small differences. Probably just a newer version as it's a new build.

I always wanted a GT, but found the FE in April. GT's being delayed like every other vehicle it seems, I didn't want to wait. Snatched up the FE. I much prefer the color of the GT too. Styling is better to me also, front looks much better.

As I've said before, I could have delt with the PaaK problems, if Ford cared at all. They broke promise after promise. Lied time and time again. By far the worst customer service ever. Dealership and corporate. All I really wanted was for them to care and try to help me. Refused to give me a second key fob. We have multiple drivers in the house, having to rearrange cars sometimes. One key is a pain. I shouldn't have to buy another. And for a time finding another fob was very difficult.

PaaK is a huge feature they push. I paid for it. You can't roll down/up the windows with fob. Or remote open the frunk. I never used it because it's annoying to reach in and double pull the latch, then go back up front. There are many advantages to PaaK over the fob.

I realize my experience was an outlier. Something was wrong with the vehicle. I have a right to be upset it didn't work, and I got treated like shit. I didn't come on here and relentlessly complain, making thread after thread. I actually said a few weeks ago, I loved my FE and was 95% happy with it. Almost every time people have an issue and post about their vehicle, part of what this forum is for, they get flamed. People blinded and can't see any other perspective. Being accused of being a troll because I don't have an avatar with a car Pic in it, is simply idiotic. But that's where we are here.

Bleeding edge software/hardware has issues. I've been building gaming computers for 25 years. Plenty of times things didn't work right. I expected things to not be 100% perfect. What I wanted was just basic customer service while things got worked out. Something that should be standard.

That's all I'm saying about PaaK in this thread. Don't like that I wasn't happy with a promised feature and terrible customer service? Oh well, get over it. Go argue in other dedicated PaaK threads.

Typed this on my phone, probably errors but I'm not going back to proof read.

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[Dear1nc]

How does the GT drive compared to your first edition? How do the seats compare?? Give us details!

 

[blue92lx]

MME - Second FOB

And I only need one anyway. If I'm not driving my car, I walk aaaalllllll the way over to my wife and hand her my FOB for my Fusion. I just don't understand how I've been living like this for so many years.

I suppose I also don't understand the 'multiple drivers in the family' debate over a single FOB. Do you all like hide your keys from each other? If you take your wife's car do you also take the FOB for your car for some bizarre reason?

To each their own, I just don't understand why this isn't the situation at people's houses:

"hey can I take the MME to the store?"

"Sure, the key is in the drawer"

 

[fallguy]

I will also be selling the stock rims soon when I get my others in.

 

[Nomation]

Or a bowl next to the front door.

I get that Ford PROMISED you PAAK. That isn't the issue.

1. You knew PAAK didn't work for you, and there are tons of others complaining every week about it on here
2. Ford clearly has no idea how to fix Paak for existing cars. Screaming and complaining won't change that
3. You could either accept 1 & 2 and simply put the fob in your pocket as you walked out the door, or you could continue to let it eat at you EVERY DAY until you hated the car.

Tim from another Tim...leave the PO alone...everyone deals with things differently. You should consider apologizing. Just saying...

 

[Kamuelaflyer]

Congrats on the new GT and all the stuff associated with it.

 

[highland58]

That sounds like a huge rip off, I would ask another dealer, even $200 seems high from what people have posted on here in terms of buying a second fob and getting it programmed.

Yes, my cost was $70 for the fob and $75 for programming at a dealer. The biggest issue was getting an appointment at the dealer, one that would do it while I wait (20 minutes). Fobs are dependable, cell phones not so much.

 

[Kamuelaflyer]

BMW have a digital key feature for phones.

Ok.

Does it "Work" or sorta work like everyone else's? PAAK for my FE 'works'. Just not great.

The forums are a rather poor representative sample of the Mach-e owner population. The primary purpose of this forum and “that other one who shall remain nameless” is to complain. About PAAK. We’re all outliers.

My PAAK works properly almost 100% of the time. The remaining time? It’s slow. Only once had it failed to work. None of us here are “normal.”

 

[ctmars02]

Some of you know how to what really should be a celebration, and congrats on getting a new GT, into a place to questions people’s individual decisions. The OP is obviously happy with the car, the deal, and the trade in on the FE. I’m happy for him, regardless of the reasons.

 

[sotek2345]

Except I was told at the dealership a key fob is upwards of $500 to $700 to replace.

Try a different dealer

 

[highland58]

Thanks to ctmars02 for posting about this GT at a dealership. I called, ran some numbers and 2 days later they delivered it to my house. Was here about 10 minutes and he was on his way. Tim Short Ford in Hazard, KY was fantastic to deal with. And they gave me two key fobs, which I have been trying to get on the FE for months.

I have had my First Edition since April, and have loved it. Except PaaK has NEVER worked. Simply wouldn't connect. Not with my Android or wife's iPhone. Or even with a new phone I just got last week. Dealership has been terrible. Ford corporate has been terrible. Customer service has by far been the worse I have ever dealt with. I won't go into it all, I have wasted several days off and hours at home trying to get it to work. I had an appointment tomorrow to drop it of so they could trouble shoot it again, after literally telling me that they have no idea what to do. And only on key FOB, refusing to give me another. The fact that PaaK works now on the first attempt proves it was the actual vehicle to me. It's in the service history, and I told new dealership about it, hopefully they fix it before they sell it again or it will drive the next person crazy too.

I took a hit selling it for this GT, but I did get another $7500 credit. I was just so over that damn FE, I wanted rid of it. I shouldn't reward Ford with another purchase, but I really did love my FE other than the PaaK and customer service.

But as I said, the frunk button works also. Which is also huge for me. I will actually use it now, before it was too annoying to reach in and double pull, walk back to the front and put a bag in there. New MRR rims should be here next week. I am just so relieved to get rid of that FE. Looks of the GT are better too. Wish it had the metal pedals like the FE had, but oh well.

PIcs of the two before he drove it away, and that the frunk button isn't greyed out.

Congrats - gorgeous car!

 

[Gullwingdmc]

But as I said, the frunk button works also.

Any chance you could post a video of how it opens? I’m curious what it looks/sounds like.

 

[JoeDimwit]

And I only need one anyway. If I'm not driving my car, I walk aaaalllllll the way over to my wife and hand her my FOB for my Fusion. I just don't understand how I've been living like this for so many years.

I suppose I also don't understand the 'multiple drivers in the family' debate over a single FOB. Do you all like hide your keys from each other? If you take your wife's car do you also take the FOB for your car for some bizarre reason?

To each their own, I just don't understand why this isn't the situation at people's houses:

"hey can I take the MME to the store?"

"Sure, the key is in the drawer"

The one issue with multiple drivers/single fob situations is that your profile for seats, mirrors, radio stations, etc is tied to it. so, every time someone else drives, they have to set everything up for themself. I know, you can set up to 3 profiles via buttons on the drivers door, but the car wants to set the profile as you walk up.

 

[BMT1071]

The one issue with multiple drivers/single fob situations is that your profile for seats, mirrors, radio stations, etc is tied to it. so, every time someone else drives, they have to set everything up for themself. I know, you can set up to 3 profiles via buttons on the drivers door, but the car wants to set the profile as you walk up.

Only if you link the fob to the profile.

 

[JoeDimwit]

Al.most all the time sucks when the one time it doesn’t is when it’s raining over 1 inch per hour and you need to go to work. It also sucks to need to take your phone out of your pocket in those heavy rain events.

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