dbsb3233
Well-Known Member
- First Name
- TimCO
- Joined
- Dec 30, 2019
- Threads
- 54
- Messages
- 9,299
- Reaction score
- 10,814
- Location
- Colorado, USA
- Vehicles
- 2021 Mustang Mach-E FE, 2023 Bronco Sport OB
- Occupation
- Retired
- Thread starter
- #1
My reservation automatically got converted at an order overnight. Not by me. Did anyone else have this happen to them?
I had started a txt/email conversation with the internet sales rep at the dealership I originally designated on the reservation last Dec. Made it clear I was just researching info at this point and getting info from multiple dealers before deciding who to go with. I was awaiting a response from an email I'd send Sat with questions about X-plan pricing, ADM, refundability of dealer deposit, etc.
At 2:30am this morning, I get an email saying my order was placed. WTF??? I logged into Ford and it says:
Mustang Mach-E PREMIUM
In-Store Order
07/18/2020
Order Date
10029092
Order Number
with no other details (no configuration details, no mention of deposits (Ford or dealer), etc. So I emailed my dealership rep. Their reply: "All orders in reservation mode were converted so they can get the orders moving forward. This was requested by Ford Corporate. It doesn't mean you have to use our store. It is just the next step. "
Seems to suggest Ford did that for all pending reservations not converted to order yet, but I'm dubious since I'd expect to see many others reporting it here. Anyone else have similar experience today?
I had started a txt/email conversation with the internet sales rep at the dealership I originally designated on the reservation last Dec. Made it clear I was just researching info at this point and getting info from multiple dealers before deciding who to go with. I was awaiting a response from an email I'd send Sat with questions about X-plan pricing, ADM, refundability of dealer deposit, etc.
At 2:30am this morning, I get an email saying my order was placed. WTF??? I logged into Ford and it says:
Mustang Mach-E PREMIUM
In-Store Order
07/18/2020
Order Date
10029092
Order Number
with no other details (no configuration details, no mention of deposits (Ford or dealer), etc. So I emailed my dealership rep. Their reply: "All orders in reservation mode were converted so they can get the orders moving forward. This was requested by Ford Corporate. It doesn't mean you have to use our store. It is just the next step. "
Seems to suggest Ford did that for all pending reservations not converted to order yet, but I'm dubious since I'd expect to see many others reporting it here. Anyone else have similar experience today?
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