It sounds more like whatever happened, the car went back to park, and engaged the mechanical lock in the motor.
Last week my Mach E suffered a complete system failure, locking the brakes at 70 mph and coming to a complete stop on the main freeway in Boston. A whole series of error codes came up on the driver display, the car locked itself in park and the gear knob wouldn't turn. It didn't respond to turning the car on and off and the touch screen was unresponsive. The car had to be transported off the middle of the highway to my nearest dealer. Eventually, the gear knob unlocked and the car would drive in forward and reverse but there were still major faults which could not be resolved from the car's controls. I was very lucky that I wasn't being tailgated so no accident occurred but it could have been very dangerous.
The error codes included "Service AdvanceTrac", "SHIFT SYSTEM FAULT - Service Required", "Pre-Collision Assist not available".
The dealer had it for three days, claimed to have updated 6 software modules (I'm certain the car was up to date on all software updates), test drove it and discovered 2 needed further updating. After that and 100 miles of test driving they released the car to me. All seemed OK but, this morning, all of our personal settings had been erased.
Here is the dealer's service report. I don't know what any of this means and I'm not convinced the dealer's technician really does either.
The main screen still displays this error symbol but I can't find it in the owner's manual. Does anyone know what it means?
Yeah it's not quite clear. Not saying I trust the service ticket but it describes something a bit different. Sometimes we get a little hyperbolic when tragic things happen. Since that specific issue has always been on my mind with the MME I wanted some clarification. The OP could be 100% correct, i just hope he's not because that is quite scary.
Well, yes and no. Now that you put in that context, it's just a "close window" icon, which does make sense. The first time I ever noticed it was when I was frantically paging through screens in the middle of the incident, so, in that context, it looked more like a fault icon. Having seen nothing explaining it, that's the assumption I was still running with.
Hell if I know. It all happened so damned fast I'm not sure what actually occurred. I was a bit preoccupied with not getting smashed from behind and figuring out how I was going to get out of that situation. It's an interesting question, though, as to what the fail-safe mode is.
I understand and I'm sure I would be in full panic mode as well. I just went round and round with other members here over this exact situation about 3 weeks ago in another thread and what would happen with 1 Pedal on if there was catastrophic failure on a freeway. My guess was that in a 6 lane freeway like we have here, being in the fast lane with regen would not give you time to get to the shoulder safely. So I've kept in my little memory bank that if something like that ever happens to switch into N as soon as possible.
PM sent. Awesome to see Ford on the forum!
One would hope there is an interlock preventing that from happening, backed up with a fail-safe control response, but I don't actually know (and I hope to never find out)
I read on another thread that some people have had issues with something called a shift module. That could be what is happening here.
I may have described it - it wasn't a skid but a hard brake to a stop. But the wheels and gear knob did completely lock up at some point. The rear wheels dragged when the transport driver tried to pull it up the truck ramp.
