01/10/22 Build Week Chat/Gang

[yngwenli]

If you don't mind, what is your build group (e.g. mine is 3565). It is found on the top right of the window sticker.

3541

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[Old Fashioned]

If you don't mind, what is your build group (e.g. mine is 3565). It is found on the top right of the window sticker.

I'm 3565 and stuck in built / not shipped purgatory

 

[TDog]

If you don't mind, what is your build group (e.g. mine is 3565). It is found on the top right of the window sticker.

Mine is batch 3565, 107/300 and no ship.

 

[Larry Paul]

I'm 3565 and stuck in built / not shipped purgatory

Thank you to "Old Fashioned".

When I can get into the https://shop.ford.com/vehicleordertracking page (often cannot) it shows:

This is what that page has looked like since March 18.

On the https://www.ford.com/buy/manage.html?reservationId=xxxxxxx page it shows:

​

I had an email on March 18th from Ford that said my car was built and it was getting ready for final inspections and the page above had an estimated delivery of 4/1-4/7, but less than an hour later another e-mail that said:

"We’re working hard to assemble your vehicle, but it’s going to take more time than expected to finish it.

We want to make sure it’s assembled right, so we will be performing quality checks, inspections and tests before it’s delivered to you."​

March 19th it went to delivery of 5/2-5/8 and silence since from Ford.com.

On 3/23 my VRR said it was released on 3/18 from Ramp 5E, Santa Rita VL, then went to "Santa Rit" where it has been sitting with a Delay- Convoy Carrier since. The VRR shows the May 5/2-5/8 dates.

 

[Old Fashioned]

Thank you to "Old Fashioned".

When I can get into the https://shop.ford.com/vehicleordertracking page (often cannot) it shows:

This is what that page has looked like since March 18.

On the https://www.ford.com/buy/manage.html?reservationId=xxxxxxx page it shows:

​

​ ​

I had an email on March 18th from Ford that said my car was built and it was getting ready for final inspections and the page above had an estimated delivery of 4/1-4/7, but less than an hour later another e-mail that said:

"We’re working hard to assemble your vehicle, but it’s going to take more time than expected to finish it.

We want to make sure it’s assembled right, so we will be performing quality checks, inspections and tests before it’s delivered to you."​

March 19th it went to delivery of 5/2-5/8 and silence since from Ford.com.

On 3/23 my VRR said it was released on 3/18 from Ramp 5E, Santa Rita VL, then went to "Santa Rit" where it has been sitting with a Delay- Convoy Carrier since. The VRR shows the May 5/2-5/8 dates.

Below is my current status..

No website movement since March 10th.. Last week's VVR says 'Delay Rail Carrier - Santa Rit'.. Interesting that yours says 'Delay-Convoy Carrier'. I'm waiting on dealer to send me latest VVR.. I was hoping they would put mine on a ship to JAX, but rail is still a possibility also.

I don't have a checkmark on my 'Built' circle - not sure if that's relevant.

 

[Larry Paul]

Below is my current status..

No website movement since March 10th.. Last week's VVR says 'Delay Rail Carrier - Santa Rit'.. Interesting that yours says 'Delay-Convoy Carrier'. I'm waiting on dealer to send me latest VVR.. I was hoping they would put mine on a ship to JAX, but rail is still a possibility also.

I don't have a checkmark on my 'Built' circle - not sure if that's relevant.

Thank you. I would have said the check mark is relevant, but my observations are: The only think that I can say is this data and process is consistently inconsistent from vehicle to vehicle, but I am a bit surprised that you don't have clear information considering the status still shows you will get the car as early as Saturday (so I am skeptical that you will - sorry to say).

 

[NGE OC]

Just spoke with Ford customer care. First time I actually got a bit nasty with them tbh. They confirmed the car has NOT shipped and is sitting in Mexico. I told them how ridiculous it was that March builds are being expedited and shipped, in which she responded, "that's not possible." I answered back with "oh sorry I guess those are all imaginary cars that get posted on the forums. Or maybe we can talk about how 2022s had been delivered faster than 2021s." There was a silence on the phone and I said, thanks anyways.

Think I need to write up an email to Ford to be blunt. Even if it just gets nowhere, their prioritization is just pure BS.

I also called yesterday and (politely) vented about the fact that early build weeks have been held in place while later build weeks zoomed through. I asked her to pass it on to the powers that be and she said all calls are recorded and she would (me thinking “yeah right”). She said mine is “awaiting shipment”, so I said my dealer said it had been shipped - to which she said to believe the dealer over her, because they have better info … with current technology, … oh well, you all know the thoughts. I have no idea whom at Ford to believe.

 

[SigSauer]

We too have a 1/10/22 build date. Ordered on 8/5 Premium, AWD, ER in Dark Matter Gray. Our electrician will be here first week of January to complete the necessary, new sub-panel, wiring in our garage.

Update: Ford's March 31 email: our MME has been shipped and should arrive April 4th. The dealer VVR showed 4/8 as delivery. Order date 8/5/21 Been a long wait.

 

[NGE OC]

Unsure if these remain accurate with the reorganization, but here is contact info

courtesy of Ford-Elliott Advocacy:

Executive Contacts
Primary Contact
Brad Brownell
Director, Customer Experience
1 American Road
Dearborn, MI 48126
[email protected]
Secondary Contact
Elena Ford
Chief Customer Experience Officer
1 American Road
Dearborn, MI 48126
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
1 American Road
Dearborn, MI 48126
[email protected]
Chief Executive
Jim Farley
President and CEO
1 American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]

 

[Old Fashioned]

UPDATE - I just received my VVR and there has been some movement:

VVR on 3/22 - Awaiting shipment / Delay Rail Carrier-Santa Rit / Start date 4/2, End 4/08
VVR on 3/31 - Awaiting shipment / Ramp 7V-Veracruz VL / Start date 4/2, End 4/08

My 'status date' is 3/28. I assume I'm waiting on a ship from Veracruz to JAX. I have not received anything from Ford that says 'shipped'. Maybe I'll get the shipped email when it's on the boat?

Hopefully this is useful information for everyone (especially those in Florida and Georgia). Also, hopefully this helps everyone in batch 3565.

 

[Larry Paul]

UPDATE - I just received my VVR and there has been some movement:

VVR on 3/22 - Awaiting shipment / Delay Rail Carrier-Santa Rit / Start date 4/2, End 4/08
VVR on 3/31 - Awaiting shipment / Ramp 7V-Veracruz VL / Start date 4/2, End 4/08

My 'status date' is 3/28. I assume I'm waiting on a ship from Veracruz to JAX. I have not received anything from Ford that says 'shipped'. Maybe I'll get the shipped email when it's on the boat?

Hopefully this is useful information for everyone (especially those in Florida and Georgia). Also, hopefully this helps everyone in batch 3565.

with that info...maybe you will get your car in that delivery window!

 

[Crazyhorse]

How do you all view your VVR? I would love to view mine as well. Thanks in advance for sharing the instructions.

Between I am in the same boat as Larry Paul above in terms of statuses. My numbers on the top right hand side are 003396 229/303

 

[Old Fashioned]

How do you all view your VVR? I would love to view mine as well. Thanks in advance for sharing the instructions.

Between I am in the same boat as Larry Paul above in terms of statuses. My numbers on the top right hand side are 003396 229/303

The dealer has access

 

[RickMachE]

How do you all view your VVR? I would love to view mine as well. Thanks in advance for sharing the instructions.

Between I am in the same boat as Larry Paul above in terms of statuses. My numbers on the top right hand side are 003396 229/303

Your dealer has to run it. I've asked for it several times, and I get one line back, not the multi-line others get.

 

[Crazyhorse]

I should have added this along with my previous message. For those of you picking up your cars. don't pay the extra $2000 if your 2021 orders were 'automatically upgraded' to 2022 orders. See this thread for instructions: https://www.macheforum.com/site/threads/price-protection.14010/
I called my dealer and he pretended not to know anything about this price protection. When I told him I am happy to come to the dealership with the print out, he finally confirmed that this price protection is applicable for orders placed prior to Dec 7th 2021 (please check exact date) AND this is SEPARATE from the $750 rebate that Ford specified

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