DJ_indy

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Here's a novel idea. Have them replace it with a GT "grill". That would really look sharp and there would be a minimum of red paint.
 

DJ_indy

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That was my best Roseanna Danna imitation. Didn't read the post before my original. Anyway, go for the GT "Grill"!
 

VegStang

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My red car is in the shop after getting damaged on both the front and back while at the dealer for the HVBJB replacement. Very frustrating, aggravating and disappointing, but not a lot of options. If they agree to replace the front cover before painting that is probably the best option, but as you have said, I've yet to see a body shop return a car looking as well as it did before the damage occurred. I'm also very particular and have done paint correction myself on the car.

On mine they are replacing the rear trim piece, but repairing the front before painting. I am having them fill the license plate mount holes just in case they surprise me with satisfactory work. I am suspicious of their work already and that tinted clear coat might be difficult to match as evidenced by the tailgate not quite matching the rear bumper- from the factory. Not having that license plate on the front might make up for some of the hassle of this, and now having to wait who knows how long for new HOV stickers to come in from the DMV. I will also have to wait (up to 30 days) before getting the PPF reinstalled on the front.

Good luck to you.
 
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dtbaker61

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Sigh @Ford Motor Company ...

After seven months and one week, my MME came in yesterday to my dealer (Santa Margarita Ford here in California). My appointment to pick it up was today at 3pm but now the dealer will need the MME until Friday for body shop repair. I'm booked Friday so will have to pick it up on Saturday.

What the actual F**K! To say I'm disappointed is an understatement.

The damage is on the nose is to the right and left of the pony. Here is the worst one:

Screen Shot 2022-07-26 at 12.25.23 PM.png


My Dad was an insurance adjuster for over 30 years and, though he's been gone since 2013, his advise all my life on new cars would have been, "Don't accept it. Even painted it will never look right."

I'm going to demand that @Ford Motor Company replace the nose with the pony vs. living with it being painted. Anything else I should do?

the damaged body panels will be pulled off to paint regardless.... once painted you won't be able to tell. But, they should give you SOMETHING for delay and smirtch on carfax for resale.
 


Pioneer74

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the damaged body panels will be pulled off to paint regardless.... once painted you won't be able to tell. But, they should give you SOMETHING for delay and smirtch on carfax for resale.
Nothing will be reported to Carfax.
 

mjs020294

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the damaged body panels will be pulled off to paint regardless.... once painted you won't be able to tell. But, they should give you SOMETHING for delay and smirtch on carfax for resale.
Repairs before registration are not reported. I worked at a Ford dealer years ago and its very common to get damaged cars delivered. Sometimes we had a dozen a month from sales of around 250 so 5% sometimes came in with some damage.
 

HuntingPudel

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Sorry to see that. I hope they get it fixed quickly. 😊🐩
 

ChuckA

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Repairs before registration are not reported. I worked at a Ford dealer years ago and its very common to get damaged cars delivered. Sometimes we had a dozen a month from sales of around 250 so 5% sometimes came in with some damage.
Not exactly. My new ‘12 KIA Sorento had a entry on it’s Carfax report that the “missing catalytic converter” was replaced at the dealer at 2 miles. Value was not penalized since it’s not an accident.
 

Monke

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Sigh @Ford Motor Company ...

After seven months and one week, my MME came in yesterday to my dealer (Santa Margarita Ford here in California). My appointment to pick it up was today at 3pm but now the dealer will need the MME until Friday for body shop repair. I'm booked Friday so will have to pick it up on Saturday.

What the actual F**K! To say I'm disappointed is an understatement.

The damage is on the nose is to the right and left of the pony. Here is the worst one:

My Dad was an insurance adjuster for over 30 years and, though he's been gone since 2013, his advise all my life on new cars would have been, "Don't accept it. Even painted it will never look right."
I highly recommend you to talk to the dealership and make sure that the car will be repaired by a body shop not a paint touch up guy in a van. Make sure that they know you are being serious. My car has been in a body shop for 27 days and counting because a paint touch up company ruined it. A total down time has been ramped up to 33 days and counting!!!!!!!!

It is also true that the paint will not look the same.
 

Caulk-E

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My Mach-E was damaged in shipping as well. The Ford Store in Morgan Hill received 10 Mach-Es that day. Every one of them in pristine condition except for mine. The lower lip was damaged into the plastic. They ended up replacing the part and I accepted the car, even though I didn’t feel great about it.
4A642732-367C-427F-899B-F2FFAE8BBA67.jpeg
 

mjs020294

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Not exactly. My new ‘12 KIA Sorento had a entry on it’s Carfax report that the “missing catalytic converter” was replaced at the dealer at 2 miles. Value was not penalized since it’s not an accident.
Your state probably has an EPA type check. The car is not in the system until it is titled or undergoes something they report to a State or Federal bureau. A car that comes off the truck with body/paint damage and gets repair prior to registration there is no carfax report.
 
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sborsch

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I highly recommend you to talk to the dealership and make sure that the car will be repaired by a body shop not a paint touch up guy in a van. Make sure that they know you are being serious. My car has been in a body shop for 27 days and counting because a paint touch up company ruined it. A total down time has been ramped up to 33 days and counting!!!!!!!!

It is also true that the paint will not look the same.
Found out late yesterday (after my post) the name of the body shop and they're a top-notch one. The dealer sales manager also called to "talk me off the ledge" as I was pretty agitated. I now have confidence the 'nose grill' will be painted well and look good.
 

krazieboy

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IMO, ford should remove that destination fee at the very least. paid for car to be delivered in pristine condition right? just a thought.
 

ChuckA

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Your state probably has an EPA type check. The car is not in the system until it is titled or undergoes something they report to a State or Federal bureau. A car that comes off the truck with body/paint damage and gets repair prior to registration there is no carfax report.
Maybe on my case it was a crime and the police probably were called. The car was in the dealer’s lot and wasn’t the only one damaged.
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