Dude
Well-Known Member
- First Name
- Dominic Richard
- Joined
- Aug 12, 2021
- Threads
- 11
- Messages
- 101
- Reaction score
- 53
- Location
- New England
- Vehicles
- Ford Mustang Mach E select
- Occupation
- Sim Pilot
- Thread starter
- #1
Yesterday morning after unplugging my 2021 Standard model AWD standard range HVB model "SVS". It 's appearance slapped me like my second wife would do to me while engaging in playful bickering. Oh... feel the burn! After readig all the anecdotal accounts of the HVBJB failures posted on this very forum, I decided to 911 my Mustang to the dealer before the fatal "SSN" morphed. "Slow and steady" was my mantra as journeyed 21 miles to my home dealer . I must admit that my heart rate was elevated during the ride to the dealership. We want to avoid a tow like it were the Monkey Pox virus.
This BEV was purchased in late June 2021. I was hooked on this vehicle from the first test drive. I continue to enjoy my MME to this very day in spite of its shortcomings. Some of my friends and family are not aligned with the EV concept yet and that opens up the avenues of skepticism and ridicule.
The MME is at the dealership now. After downloading the error codes via an OTA query the service manager informed that they would accept the vehicle for analysis. He also stated that the vehicle would sit in the queue for at least two days due to the volume of customers. " Your Expected Wait Time is .......Two days"! I also inquired as to the availability of a loaner vehicle. "I'm sorry but there are non available". So I followed the advice of MR. Mach N Cheese and decided to file a case @ the home office located in Dearborn, MI. I have direct contact information via email with an official case number. The Customer experience specialist stated that they would arrange with the dealer a rental with reimbmbursement of the cost upon comletion of the required repairs. I must say that that process was relatively painless.
MY THOUGHTS:
Impending doom for the HVBJB
Possible degradation of the 12 volt battery
THE FACTS:
"12 Volt Battery Fault - Service Soon" on two separate incidences occurring days prior to most recent event.(The exact dates have slipped out of memory)
Flashing amber lights illuminated on the charge port on the first (of two) "12 Volt Battery Fault - Service Soon" events.
SVS warning appearing after the first power up cycle on the morning of August 18, 2022.
"Powertrain Malfunction Message appearing in the Message Center of the Fordpass App.
Safely delivered to the dealership on its own power.(That counts as a battle victory)
Ford Motor Company issued to me a case Number and direct contact information
SO.....that being stated i am opening the discussion and comments after this portion of the latest FORD MUSTANG MACH E TALES show.
Thanks for your thoughts and comments.
This BEV was purchased in late June 2021. I was hooked on this vehicle from the first test drive. I continue to enjoy my MME to this very day in spite of its shortcomings. Some of my friends and family are not aligned with the EV concept yet and that opens up the avenues of skepticism and ridicule.
The MME is at the dealership now. After downloading the error codes via an OTA query the service manager informed that they would accept the vehicle for analysis. He also stated that the vehicle would sit in the queue for at least two days due to the volume of customers. " Your Expected Wait Time is .......Two days"! I also inquired as to the availability of a loaner vehicle. "I'm sorry but there are non available". So I followed the advice of MR. Mach N Cheese and decided to file a case @ the home office located in Dearborn, MI. I have direct contact information via email with an official case number. The Customer experience specialist stated that they would arrange with the dealer a rental with reimbmbursement of the cost upon comletion of the required repairs. I must say that that process was relatively painless.
MY THOUGHTS:
Impending doom for the HVBJB
Possible degradation of the 12 volt battery
THE FACTS:
"12 Volt Battery Fault - Service Soon" on two separate incidences occurring days prior to most recent event.(The exact dates have slipped out of memory)
Flashing amber lights illuminated on the charge port on the first (of two) "12 Volt Battery Fault - Service Soon" events.
SVS warning appearing after the first power up cycle on the morning of August 18, 2022.
"Powertrain Malfunction Message appearing in the Message Center of the Fordpass App.
Safely delivered to the dealership on its own power.(That counts as a battle victory)
Ford Motor Company issued to me a case Number and direct contact information
SO.....that being stated i am opening the discussion and comments after this portion of the latest FORD MUSTANG MACH E TALES show.
Thanks for your thoughts and comments.
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