Calgary MACH E

Well-Known Member
First Name
Tye
Joined
Sep 30, 2022
Threads
1
Messages
48
Reaction score
78
Location
Calgary, AB
Vehicles
2022 Mach E Premium AWD LR
Country flag
Love people chiming who have no idea how software dev works, especially for devices that could kill people if something went wrong comparing it to an iPhone
Ok. Compare to a Tesla instead.

I love the obligatory "software is hard! Not every company can do it properly!" post.

The Mach E has been in production for a long time. Think outside the box a bit, buddy. Allocation of your development resources to the seeking out and destruction of bugs. There are still WAY too many.

And if the problem is too many modules scattered between too many revisions of the car... Guess what? I guess that's a f-up that should have been forseeable eh?

It's ridiculous that there are people who because THEY decided to buy a car - YOU can't have a reasonable criticism about it (this criticism is WELL within the realm of reasonable expectation). I should really shrug my shoulders and say "hey I know they're trying really hard" whenever my car does something wrong or doesn't work. About twice or three times a week.

Ridiculous.
 
Last edited:

Logal727

Well-Known Member
First Name
C
Joined
Aug 23, 2021
Threads
101
Messages
7,329
Reaction score
11,274
Location
Florida
Vehicles
ā€˜21 Carbonized Gray Mustang Mach-E Premium AWD Ext
Country flag
Ok. Compare to a Tesla instead.

I love the obligatory "software is hard! Not every company can do it properly!" post.

The Mach E has been in production for a long time. Think outside the box a bit, buddy. Allocation your development resources the the seeking out and destruction of bugs. There are still WAY too many.

And if the problem is too many modules scattered between too many revisions of the car... Guess what? I guess that's a f-up that should have been forseeable eh?

It's ridiculous that there are people who because they decided to buy a car you can't have a reasonable criticism (this is WELL within the realm of reasonable expectation). I should really shrug my shoulders and say "hey I know they're trying really hard" whenever my car does something wrong or doesn't work. About twice or three times a week.

Ridiculous.
Ok so one company is doing this. You said plenty of other companies have figured it out. First gen product, and tbh theyā€™ve already fixed a ton of stuff for Job 1 users, 90% of my issues and new features were done OTA. Thereā€™s clearly a plan to make things better, Doug Field is head of software now, and Iā€™m sure heā€™s concerned with more forward lookjjg stuff but I donā€™t think itā€™s a coincidence we got a whole new UI within a year after he was hired. I guess the icon design didnā€™t make it to his level though lol
 

OrchidMania

Well-Known Member
Joined
Feb 26, 2021
Threads
11
Messages
694
Reaction score
452
Location
Miami Beach
Vehicles
Grabber Blue Premium ER
Occupation
Retired IT, School Math Volunteer
Country flag
I just want my wireless to work again. Wireless charging and wireless carplay
 

EasyPass

Well-Known Member
First Name
Dave
Joined
Sep 12, 2021
Threads
8
Messages
183
Reaction score
221
Location
16066
Vehicles
2021 MME Premium 4X, 2017 Fusion Energi PHEV
Occupation
Retired
Country flag
Just got this today, 2021, job 2, EA

PXL_20230120_201053655.jpg
Meh!
I'm more inclined to use my Verizon unlimited data plan phone as a hotspot for Sync to connect on. After all, you don't know "where that WiFi has been". ;)
 


Mike G

Well-Known Member
First Name
Mike
Joined
Mar 27, 2022
Threads
10
Messages
4,153
Reaction score
3,096
Location
N. AL, USA
Vehicles
'23 Mach-E GT-PE, '22 F-150 Lightning
Country flag
Question for all you who are "in EA".

When you go to the EA portal and select your vehicle does it say you are actually in a specific EA product group or area?

Cause I'm supposedly in EA and have answered a few surveys....but I'm apparently not 'enrolled' in any specific programs....and there doesn't seem to be anything on offer.

So for those of you who are also in EA....are you enrolled in a specific program?
Ford Mustang Mach-E Power-Up Software 4.1.3 pushed EA_not
 

hawkeye3point1

Well-Known Member
Joined
Nov 13, 2021
Threads
0
Messages
481
Reaction score
453
Location
NH
Vehicles
Space White ER RWD, Born on 12 Aug. '21
Country flag
So for those of you who are also in EA....are you enrolled in a specific program?
No, just part of the general EA population and never been offered a Beta program.
 
OP
OP
MacherAWD

MacherAWD

Well-Known Member
First Name
Erik
Joined
Mar 29, 2022
Threads
11
Messages
1,131
Reaction score
1,496
Location
North Shore MA
Vehicles
2021 AWD Select C&T, 2020 Bolt Premier
Occupation
Software Implementation Manager
Country flag
No, just part of the general EA population and never been offered a Beta program.
Same, show no programs. For intelligent range it did list that, I think I enrolled, but that was the only program I have seen listed.
 

Mike G

Well-Known Member
First Name
Mike
Joined
Mar 27, 2022
Threads
10
Messages
4,153
Reaction score
3,096
Location
N. AL, USA
Vehicles
'23 Mach-E GT-PE, '22 F-150 Lightning
Country flag
Well that's the reason I asked...I think there are a lot of people who have signed up to the EA overall program and are 'enrolled' but aren't in an early access group for things like Sync updates etc. And they're wondering why they aren't getting stuff....becuse darn it "I'm in EA!". Except....not really.
 

AhardFSU

Well-Known Member
First Name
Antonio
Joined
Apr 10, 2022
Threads
3
Messages
519
Reaction score
488
Location
Riverview
Vehicles
2022 Mustang Mach E
Country flag
Even with this new update I still canā€™t connect to my iPhone 13 max hotspot, has anybody been able to use there hotspot?
Iā€™ve been able to use my hotspot on my IPhone 14, but it took me two tries to get the car to connect.
 

AhardFSU

Well-Known Member
First Name
Antonio
Joined
Apr 10, 2022
Threads
3
Messages
519
Reaction score
488
Location
Riverview
Vehicles
2022 Mustang Mach E
Country flag
Ok. Compare to a Tesla instead.

I love the obligatory "software is hard! Not every company can do it properly!" post.

The Mach E has been in production for a long time. Think outside the box a bit, buddy. Allocation your development resources to the seeking out and destruction of bugs. There are still WAY too many.

And if the problem is too many modules scattered between too many revisions of the car... Guess what? I guess that's a f-up that should have been forseeable eh?

It's ridiculous that there are people who because THEY decided to buy a car - YOU can't have a reasonable criticism about it (this criticism is WELL within the realm of reasonable expectation). I should really shrug my shoulders and say "hey I know they're trying really hard" whenever my car does something wrong or doesn't work. About twice or three times a week.

Ridiculous.
The things about bugs is that your bugs maybe different than mine and they may not be repeatable and you maybe 1 of only 18 people experiencing a bug.

So while I agree with most of your point, we have to keep in mind that not everyone has the same bugs and you maybe the only one experiencing something you consider a bug. In those situations it can be hard to just fix one personā€™s specific bug with a software update that is sent to thousands on people.
 

hawkeye3point1

Well-Known Member
Joined
Nov 13, 2021
Threads
0
Messages
481
Reaction score
453
Location
NH
Vehicles
Space White ER RWD, Born on 12 Aug. '21
Country flag
Well that's the reason I asked...I think there are a lot of people who have signed up to the EA overall program and are 'enrolled' but aren't in an early access group for things like Sync updates etc. And they're wondering why they aren't getting stuff....becuse darn it "I'm in EA!". Except....not really.
I have been thinking there is a connection between the Beta groups and being Blacklisted for OTAs because updates could impact data collection, just a SWAG.
 
 




Top