dj_stang
Well-Known Member
- Joined
- May 3, 2021
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- 2022 MME Premium -> 2023 GTPE
That’s what FordPass and the owner’s manual is already for, Ford also has a virtual one registered to your car/VIN when you login to the Ford owner’s dashboard.Would it be possible for EV manufacturers to register your car/VIN number so instructions could be explained to you on your desktop/laptop? This could end those cryptic messages that require pages of reading. They could give you instructions on how to and options on when to update. They could also message you as to any problems. I would much prefer to do this in the comfort of my home, no stress while driving, futilely trying to start my car (or stop it). I could even printout a page of instructions, take them out to my car and do as ordered. Chat would work very well if this all didn't work on the first try or two.
ps Chat AI could offer the first correction, but then switch to actual person. Most of the time I use chat I get the answers I need quickly, wasting neither my time, nor that of the technician.
However it is missing information on updates, it would be really nice if they could just be more transparent about an update being released but not available yet for your car. Instead of people worrying that their car has been “forgotten“ about with OTAs, which indeed does happen quite often. Shocking how much could be improved by simply even more communication to the customer.
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