Ford Dealer Talked Me Out Of A Mach-E

[Ruben Anthony]

I just got back from a Ford dealer where I got my 10,000 mile service for the Mach-E I'm getting processed for a buy back for a third HVBVB failure.

While I was waiting a dealer came up to me thinking I was buying today and I explained my situation and how I was on the fence about getting another Mach-E if my buy back goes through.

He told me nothing is going to change with these vehicles and his manager has already gone thorough two buybacks for the Mach-E, but loves the vehicle so much he's getting a third.

He also said the Mach-E is great if you don't accelerate too fast or use DC charging, both things everyone in this forum agrees cause problems.

While he didn't exactly say not to get a Mach-E, he did mention they've had meetings about "big changes" coming in August. This includes a redesign of the Mach-E and an all electric "Focus like" vehicle. He also mentioned a smaller battery with a longer range and a truck that will get over 500 miles on a single charge. Sounds like a better battery for the Lightning.

I thanked him for his time and said I'm taking a break from Ford but I'll be back in a few years.

I loved his honesty and I'm looking forward to Ford's EV changes. I might just wait a few extra years for those changes to work out the kinks. But assuming my buy back goes through, I'll go with an Hyundai Ioniq 5.

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[GreaseMonkey]

You think we all agree that we shouldn’t push the car or DCFC? Where is this coming from? I’ve not heard anyone on this forum advocating for that. This is a Mustang for gods sake. I drive it like I stole it. Judging by my four speeding tickets in 15 months, I think I’m doing pretty darn good.

 

[DYohn]

Get a new dealer.

 

[B177y]

My dealer talked me in to a MME. Due to my current situation with the charging port backorder and likely buyback, I wish he wouldn't have.

I also wish I had stuck with my original plan of buying an Edge and not test drove the MME. Live and learn....

 

[Ruben Anthony]

You think we all agree that we shouldn’t push the car or DCFC? Where is this coming from? I’ve not heard anyone on this forum advocating for that. This is a Mustang for gods sake. I drive it like I stole it. Judging by my the four speeding tickets in 15 months, I think I’m doing pretty darn good.

Re-read the "agree" part of my post. The context is that everyone (perhaps almost everyone I suppose) agree that the main cause of the HVBJB failures are rapid acceleration and DC fast charging.

Just like I told the dealer, the Mach-E is a great vehicle and out performs the last two Mustangs I had. I've had three but never needed a GT. My first was a 2005 with a manual transmission and I loved tearing it up on the German autobahn.

 

[mattyhillnepp]

I personally don’t trust anything a salesperson says that isn’t independently verifiable.

 

[Kamuelaflyer]

the main cause of the HVBJB failures are rapid acceleration and DC fast charging.

Not everyone, not almost everyone, and not even Ford. The cause of the HVBJB failures is a part not manufactured to spec, a poorly designed part, and a sub optimal design for cooling. Wide open Throttle, particularly after DCFC, simply increases your odds of a failure, they don’t cause it.

 

[Electric Goat]

A large and significant MINORITY of automotive sales people are actual idiots. Take everything that they say with a grain of salt and independently verify all information.

 

[Mach-Lee]

I just got back from a Ford dealer where I got my 10,000 mile service for the Mach-E I'm getting processed for a buy back for a third HVBVB failure.

Wait, you got the HVBJB to fail 3x on a '23 Select? With the standard range pack? NCM or LFP?

We don't see that many standard range pack failures, much less 3x on a car with the new HVBJB.

 

[Maquis]

Re-read the "agree" part of my post. The context is that everyone (perhaps almost everyone I suppose) agree that the main cause of the HVBJB failures are rapid acceleration and DC fast charging.

Just like I told the dealer, the Mach-E is a great vehicle and out performs the last two Mustangs I had. I've had three but never needed a GT. My first was a 2005 with a manual transmission and I loved tearing it up on the German autobahn.

The root cause is marginal design. Spirited driving and DCFC are triggers, not causes.

 

[MellowJohnny]

Wait, you got the HVBJB to fail 3x on a '23 Select? With the standard range pack? NCM or LFP?

We don't see that many standard range pack failures, much less 3x on a car with the new HVBJB.

My thoughts exactly - first thing I did was after reading this was look at the OP's "Vehicles" and thought whaaaat? Three?

 

[tuminatr]

Re-read the "agree" part of my post. The context is that everyone (perhaps almost everyone I suppose) agree that the main cause of the HVBJB failures are rapid acceleration and DC fast charging.

Just like I told the dealer, the Mach-E is a great vehicle and out performs the last two Mustangs I had. I've had three but never needed a GT. My first was a 2005 with a manual transmission and I loved tearing it up on the German autobahn.

I actually think for the most part Ford has fixed the problems with the MME. This is reflected in the consumer reports reliability score for 2023. If you haven't read it the 2023 Model year MME is the only EV SUV to get 5/5 reliability score. Even if all you read into that is the grass is not greener anywhere else and the MME is one of the most reliable EVs in the market.

I previously participated in a few different KIA EV6 and Ioniq 5 forums and like the MME they had a fair amount of launch issues. It appears like the MME most of their issues have been sorted

I don't disagree that if you read this forum people think DC charging and rapid acceleration cause HVBJB failures. Are they right who knows. Also did the fix ford put into place solve the problem I think so but only time will tell.

 

[Mirak]

I’ve never had an HVBJB issue in 40,000 miles with my 2021 First Edition. The issues I’ve had were all fixed under warranty (and soon to be recall). I’m always surprised to hear people talking about second and third HVBJB failures, buybacks, etc. Also taking the word of a salesman for… anything. I’m not saying you’re wrong… just that weird-o-meter is pinging pretty hard right now.

Anyway, the I5 has some advantages of you can accept the weird exterior styling and subpar interior. Faster charging for sure. Good luck and hope you enjoy it.

 

[Fixbear]

This doesn't sound right. A select with 10,000 miles having HVBJB failures isn't even on the recall. Sounds like misinformation.

 

[RickMachE]

A large and significant MINORITY of automotive sales people are actual idiots. Take everything that they say with a grain of salt and independently verify all information.

I challenge your use of the word "MINORITY".

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