Don’t expect ford to own up to their mistakes.

[aclosedmind]

Ummm... really? Have bribes been unknown in North America? Ever hear about the Teapot Dome scandal? Or all the Prohibition-era beer wars in Chicago? or former Congressmen like Messrs. Traficant or Livingston?

LOL Traficant.. that guy was something. At least entertaining corruption

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[superdave80]

so the answer then, turn off the upates, so you don't get OTAs and you also don't get updates at the dealer? That doesn't sound like that great of an idea.

It's not a great idea, but the alternative is to risk getting stuck with bills from the dealership if the OTA breaks something after warranty.

 

[EELinneman]

@Ford Motor Company seems to be the #1 salesman for Tesla

Not this guy?

 

[EELinneman]

LOL Traficant.. that guy was something. At least entertaining corruption

My father-in-law sent money to Lyndon Larouche when he was in prison but running for president. Not as flashy with the bad wig as Traficant.

 

[thekat03]

Have you tried a different dealer/service department?

 

[aclosedmind]

My father-in-law sent money to Lyndon Larouche when he was in prison but running for president. Not as flashy with the bad wig as Traficant.

man I haven’t heard that name in a long time

beam me up!

 

[Rabidsquirrel22]

@Ford Motor Company seems to be the #1 salesman for Tesla

They're doing a good job of pushing me towards Tesla and Rivian for my next vehicle. They sometimes push buggy software too but they can also fix it OTA... something Ford seems completely incapable of.

There is also the fact that those companies are delivering awesome new features and improvements monthly to their vehicles while the best thing we've received in 3 years is a mild Sync 4A refresh.

 

[SpeedRacer72]

Nope, ford itself (not the dealer) told me best case scenario they will absolutely not cover diagnostic fees even if they cause the issue. Tsb has no coverage basis, it’s just guidance for mechanics. Which is why ford is messed up for having issued a tsb instead of a CSP.

Here is the answer. @Ford Motor Company is trying to cut down on their recall costs. They think doing additional inspections after the vehicle is built and sitting in the parking lot will cut down on recalls. But doing more inspections after the car is already built will not solve the root cause of the problem. They should be doing in-process inspections and correcting production problems as they occur. And Farley, being a former employee at Toyota, should know this.

https://www.bloomberg.com/news/arti...bronco-and-explorer-models?srnd=industries-v2

 

[azerik]

It sounds like I'm an oddball. I've had my mme for over a year and haven't been back at the dealer with any problems. You guys that know service techs by first name must have had some real problems. I'd rather not know the service techs.

I know my Lexus SA. She's super cute and makes my wife super jealous.

best thing we've received in 3 years is a mild Sync 4A refresh.

Whatchutalkinboutwillis? Jimpra got a frunk button on his FP!

 

[SpeedRacer72]

Not this guy?

LOL, after him of course

 

[Motomax]

Have you tried a different dealer/service department?

Working my way up the chain of before I move to another one since they hold a small fraction of the blame for installing the update just like they would a faulty part.

All @Ford Motor Company has to do is contact the dealer and say perform the update and we will pay you X. This would happen either way, we’re just skipping the bogus diagnostic. Doesn’t cost ford anything extra and they don’t leave their customer hanging for their mistake. To anyone not in the automotive industry it seems like common sense.

 

[VindictivePantz]

Per this post, OTAs that break something and the car is out of warranty, it's on the owner.

Opinions and good discussion in that thread.

 

[garyd9]

Per this post, OTAs that break something and the car is out of warranty, it's on the owner.

Opinions and good discussion in that thread.

Your logic is flawed. Stating that something IS covered does NOT exclude it otherwise.

Regardless, if Ford pushes the OTA to the car, and it breaks the car, a lawyer might argue successfully that Ford is responsible regardless of the warranty period.

Of course, it would take someone fluent with contract law, consumer law, etc to interpret. You and I chatting about it is really meaningless. Anyone who wants a good legal opinion should talk to a lawyer, and ignore the opinion of “the internet”.

 

[VindictivePantz]

Your logic is flawed. Stating that something IS covered does NOT exclude it otherwise.

Regardless, if Ford pushes the OTA to the car, and it breaks the car, a lawyer might argue successfully that Ford is responsible regardless of the warranty period.

Of course, it would take someone fluent with contract law, consumer law, etc to interpret. You and I chatting about it is really meaningless. Anyone who wants a good legal opinion should talk to a lawyer, and ignore the opinion of “the internet”.

Don't get me wrong. I think it's complete BS.

They have to think like an IT company, not a car manufacturer. Either stop OTAs on out of warranty cars, or pay for what an OTA breaks.

Others on this forum disagree, but it's 2024, and it's a software warranty issue, not a car warranty issue. Apple stops pushing updates to out-of-support devices. Ford (and others) need to follow well established practices that people are used to.

EDIT: Also, what would the world come to if people stopped disagreeing on the Internet? ?

 

[garyd9]

Apple stops pushing updates to out-of-support devices. Ford (and others) need to follow well established practices that people are used to.

Apple actually does push OTAs to out of warranty devices. 1 year warranty, but usually at least 5 years of firmware updates.

And funny that you mention Apple. They provide a similar precedent… batteryGate.

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