PAAK totally stopped working for me

[Rocky29670]

Anyone else with issues recently? Samsung S24 Ultra. All permissions are granted, it just decided it doesn't want to work anymore. I've tried deleting the phone from the app and reinstalling but no luck.

Anyone got any guesses on how to fix this or a work around? I really don't want to start carrying around my keys again after not having done so for so long.

@Ford Motor Company

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[Ford Motor Company]

Anyone else with issues recently? Samsung S24 Ultra. All permissions are granted, it just decided it doesn't want to work anymore. I've tried deleting the phone from the app and reinstalling but no luck.

Anyone got any guesses on how to fix this or a work around? I really don't want to start carrying around my keys again after not having done so for so long.

@Ford Motor Company

Hi there, if you send over a DM with your VIN and Ford dealer info I can look into your concerns on my end.

 

[Heligrin]

Yes s24u with verizon that got the recent security update on 12/10/2024. Started yesterday. Nothing will fix the issue. Master reset completed but it just sits there connecting 24/7. Paak broken as of now

 

[hbirring01]

Same. S24u. Mine actually started working again after deleting the key and re adding it

 

[Heligrin]

Same. S24u. Mine actually started working again after deleting the key and re adding it

Deleting and reading works for 30 seconds and then disconnects and is stuck at "connecting"

 

[Rocky29670]

I deleted my key, was able to add it again, but deleting key deleted my backup start code. And it won't recognize the new key to add another start code.

 

[Heligrin]

I deleted my key, was able to add it again, but deleting key deleted my backup start code. And it won't recognize the new key to add another start code.

Is it still connected after readding? I was able to add my phone again and it registered for a short while and then disconnected again.

 

[HuntingPudel]

Try force-quitting the app on your phone and rebooting. Do a PaaK reset in the car. Then open the app and add a new PaaK. ??

 

[papiavi]

Same with me @Ford Motor Company , I really hate carrying key fobs now.

 

[Rocky29670]

Same with me @Ford Motor Company , I really hate carrying key fobs now.

Also don't try to delete your current PAAK phone on the car by resetting it, then you won't be able to add another backup passcode. So if something happened to my keyfob at this point I'm stranded thanks to Ford Support.

 

[JHawk4Prez]

This happened to me yesterday (I started a thread and others were able to confirm the issue).

I guess we're waiting for a FordPass update or another Samsung patch?!

 

[mattsaradan]

On phone reboot PaaK will connect but only for about 30 seconds. After that PaaK disconnects. Car and phone then stuck at handshake-PaaK shows "connecting " but won't connect.
I set up backup code during brief window that phone was connected after reboot.

 

[benk016]

There is another thread on this as well. Ford is aware but not sure if they can do anything or not yet.

https://www.macheforum.com/site/threads/dec-24-android-update-bluetooth-connection-problems.41060

 

[wewinsor69]

Hi there, if you send over a DM with your VIN and Ford dealer info I can look into your concerns on my end.

Can you do this for others? My S24U has completely stopped working as a PAAK as well...and in Fords attempt to fix, they also dropped my trial for BLue Cruise and trying to get it added back on.

 

[Carsinmyblood]

My S24 also stopped PaaK and phone calls.
Not recognizing the phone approaching.
This isn't a Ford problem, but it would help if they would reach out to Samsung to see if the phone's new security update would recognize the car as a 'safe connection.

I like all the tech, but I swear... sometimes I just want to unplug and live in a box int he woods.

This never happens on Star Trek.

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