Major external defects on the MME!

[ryannix123]

I've uncovered, pun not intended, several defects on the MME.

The carwash I use, where I've washed my MME dozens of times in the past years, knocked the cover off my charge port door. Many people on this forum have experienced this defect. I went back to the carwash today to see if they found it on the track, but they have not. They said they never adjust the pressure settings, and I believe them.

I went back through the was this morning but asked them to switch to "touchless" mode. After the wash, I pulled around and wiped down the car with the free cloths they provide to customers. I found a sensor door on the front of the car, and it was dangling! I do remember this happening a long time ago.

I love my MME, but now I'm starting to think I should call and ask about the buyback program.

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[Shepherd]

This is one reason I will never take my Mach-e through an automatic car wash. Another reason is I don't want high speed brushes to ruin the paint. I just washed mine for the first time this year last week. I hook up a 100' garden hose from the water heater in the basement to a basic electric pressure washer. It has a soap reservoir and nozzle. By the time the hot water gets to the pressure washer it's slightly warm. Great for cold weather washing.

 

[ryannix123]

Unof

This is one reason I will never take my Mach-e through an automatic car wash. Another reason is I don't want high speed brushes to ruin the paint. I just washed mine for the first time this year last week. I hook up a 100' garden hose from the water heater in the basement to a basic electric pressure washer. It has a soap reservoir and nozzle. By the time the hot water gets to the pressure washer it's slightly warm. Great for cold weather washing.

Unfortunately, I live in the upper Midwest. i.e., nine months of winter and three months of bad sledding, so an internal car wash is necessary. We shouldn't have to deal with these kinds of quality issues. The MME is still a relatively new model, but the build quality isn't great. The carwash has liability, so if they were doing something wrong with the pressure, other cars and models would have problems.

 

[Omen]

Unof

Unfortunately, I live in the upper Midwest. i.e., nine months of winter and three months of bad sledding, so an internal car wash is necessary. We shouldn't have to deal with these kinds of quality issues. The MME is still a relatively new model, but the build quality isn't great. The carwash has liability, so if they were doing something wrong with the pressure, other cars and models would have problems.

These are the downfall of automatic car washes, has nothing to do with the quality of the car. They don't design cars to be brought through these things to be beat to hell or 3000 psi water pressure sprayed at them . A car wash clearly has a sign that says they are not responsible for damage, should be a key indicator that this stuff happens on automatics. Not to mention those automatics swirl up the paint so bad. Why not wash by hand at home or use self service bay at a carwash....So at the end of the day has nothing to do with quality but laziness. A buy back really....what a joke

 

[eponey]

lol @ literally damages car and blames Ford for it. You are literally beating your car in an automatic carwash friend...

 

[Omen]

lol @ literally damages car and blames Ford for it.

yep, I could see the laughs going on at Ford when he goes to complain, the buy back portion is hilarious.

 

[rreddy3]

The complaints noted do not rise to the level of major external defects. Perhaps minor annoyances caused by the car wash process.

 

[Dustus]

I've been through a drive through car wash dozens of times and never had any issues. Always worried about the charge port door, although, the car wash people told me that they have the same issue with gas covers as well on cars. Now having said that, my last trip through the car wash ripped off my rear wiper and broke the bracket holding it in place. Car wash was very nice about it and actually ordered me a new bracket that looks to cost about $40.

 

[ryannix123]

The complaints noted do not rise to the level of major external defects. Perhaps minor annoyances caused by the car wash process.

Lots of people on this forum have had the same issue. It's hardly an isolated incident or personal anecdote. I've never had this issue with any car I've owned, and I've owned many different makes and models over thirty years.

 

[ryannix123]

lol @ literally damages car and blames Ford for it. You are literally beating your car in an automatic carwash friend...

How is a carwash "beating" my car? Many other people on this forum have had the same problem, and I've never had this issue with all of the non-Fords I've owned over the last 30 years.

 

[tuminatr]

Lots of people on this forum have had the same issue. It's hardly an isolated incident or personal anecdote. I've never had this issue with any car I've owned, and I've owned many different makes and models over thirty years.

Then you and the five others that have had this problem should start a class action lawsuit.

Or start the buyback process let us know if the lawyer says.

Likely you will not convince the majority of forum members this is a build quality issue. I do get it, this did piss me off when it happened to me. But I held the car wash accountable and they paid for damages (in my case one of the scrubbers grabbed the charge door bent in backward denting the fender and popping off the painted cover)

Most likely the car wash is the problem, so the lawsuit would go nowhere

 

[Omen]

How is a carwash "beating" my car? Many other people on this forum have had the same problem, and I've never had this issue with all of the non-Fords I've owned over the last 30 years.

Go ask for your buyback, let us know how that goes. Even take it a step further and go talk to a lawyer....let see how long it takes for them to say get the F out of here. if you don't think automatic beat the hell out of car in your 30 years of having non fords you don't know much about cars at all and detailing.

 

[Herbknowsit]

I'm one of those , you know, have to have a shiny vehicle of OCD kicks in. When I got my MME last April, I had read enough on this forum to know the majority of drive through car washes (even some touchless) were going to send me into orbit with scratches and damages. So for the first time ever, I bought pro applied ceramic paint package application from a local shop. VERY expensive but now that I've gone through a salty road winter I'm glad I did. I can pull into a self serve wand wash ($1.75) and the salt and grit just rinses off and as it cold out, I rarely get to dry it off with towels. But by the time I get home the semi-frozen drops have usually gone away and the MME goes in the garage in great shape. No, not showroom clean but good enough to keep me happy. If I get 3 years out of the ceramic coating I'll consider it money well spent and likely do another application-maybe do it myself.

 

[ryannix123]

Go ask for your buyback, let us know how that goes. Even take it a step further and go talk to a lawyer....let see how long it takes for them to say get the F out of here. if you don't think automatic beat the hell out of car in your 30 years of having non fords you don't know much about cars at all and detailing.

Wow, you're a really pleasant guy.

From @DevSecOps posting:

1 - call Ford at (800) 392-3673 and tell them you wish to initiate a buy back and why. They will initiate the process with little effort or push back.
2 - most buy backs that's I've seen take about 4 months.
3 - this is something you'd have to ask the buy back case worker. I wouldn't count on keeping any terms or loan conditions.
4 - I've never heard anyone just swapping the car. The dealership isn't the one who built or assembled the car, they won't just take a hit for Ford.

Many members here have gone through easy buy backs with Ford. Many have also gone the legal route with attorneys.

As for records, it's all recorded, so even if you didn't keep anything the dealership isn't going to shred all evidence of you being there. Likewise, every time they hook up the car it's saved on Ford servers. Every DTC that the car throws is updated OTA to Ford. We aren't in the old days of saving carbon copies of service orders.

 

[eponey]

Anybody remember when you used to have to remove your antenna before going into the carwash? (if you didn't have one of those fancy retractable ones).

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