A major repair

[Elmst-e]

We were about 50 miles from home a few weeks back when we had a host of error codes start to show. We lost AWD, 1pd, all driver assist features, and probably a few others that flashed by too quickly to read. Slowing down, I realized the car was still driving properly, just more like a '76 pinto I owned once. We carefully nursed the car home, tested it a bit , and felt the car was driving well enough to get it to the dealer, about 20 miles away. The dealer looked at it first thing the next morning and we got a call. A mouse had chewed through a front wiring harness! To my amazement, They had a harness in stock, had installed it and were clearing error codes. We should have it that afternoon, a friday. We got a call that afternoon to say all the codes had cleared but the generator position sensor POA4D and they would have to keep it till Monday to figure out the problem. Monday late morning the verdict was the seal for the connection to the motor was leaking, and fluid was in the module, not enough to trigger an error code itself, but once the error had been generated from the mouse, it could not be reset. This was a new problem for the tech and he needed to consult with Ford for the solution. The next morning the call was we needed a new front motor.
Gathering all necessary parts took about 4 days. The tech started the replacement which is a major repair requiring almost complete dissasembly of the front end, so it was a 4 day project..
When we got the car back, my concerns were the 12v battery would be low and we would have to reset everything on the car. However, the battery ws at full charge, everything was at the proper settings as when we took it in, and on top of that, they had made sure all software and modules were updated! At 32000 miles this is the first problem we have had with the car, and while it is a major one, it was covered under warranty. Total cost for the harness replacement was $450.
A thank you to our dealer, Laird Noller Ford in Lawrence Kansas. They did a good job and kept us informed of the progress as they went. I know dealers get a bad rap lots of times on the forum, so I thought I"d pass along a good experience.
The car is driving perfectly, as always. We have been very pleased with it and happy to be EV cheerleaders!
Also, any suggestions on how to keep mice out of the car would be appreciated!!

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[AKgrampy]

This may help: https://www.macheforum.com/site/threads/did-grandpa-gus-solve-my-mice-invasion.34124/

 

[alexgorod]

It is interesting that it was covered by warranty. Good for you!

 

[dtbaker61]

We were about 50 miles from home a few weeks back when we had a host of error codes start to show. We lost AWD, 1pd, all driver assist features, and probably a few others that flashed by too quickly to read. Slowing down, I realized the car was still driving properly, just more like a '76 pinto I owned once. We carefully nursed the car home, tested it a bit , and felt the car was driving well enough to get it to the dealer, about 20 miles away. The dealer looked at it first thing the next morning and we got a call. A mouse had chewed through a front wiring harness! To my amazement, They had a harness in stock, had installed it and were clearing error codes. We should have it that afternoon, a friday. We got a call that afternoon to say all the codes had cleared but the generator position sensor POA4D and they would have to keep it till Monday to figure out the problem. Monday late morning the verdict was the seal for the connection to the motor was leaking, and fluid was in the module, not enough to trigger an error code itself, but once the error had been generated from the mouse, it could not be reset. This was a new problem for the tech and he needed to consult with Ford for the solution. The next morning the call was we needed a new front motor.
Gathering all necessary parts took about 4 days. The tech started the replacement which is a major repair requiring almost complete dissasembly of the front end, so it was a 4 day project..
When we got the car back, my concerns were the 12v battery would be low and we would have to reset everything on the car. However, the battery ws at full charge, everything was at the proper settings as when we took it in, and on top of that, they had made sure all software and modules were updated! At 32000 miles this is the first problem we have had with the car, and while it is a major one, it was covered under warranty. Total cost for the harness replacement was $450.
A thank you to our dealer, Laird Noller Ford in Lawrence Kansas. They did a good job and kept us informed of the progress as they went. I know dealers get a bad rap lots of times on the forum, so I thought I"d pass along a good experience.
The car is driving perfectly, as always. We have been very pleased with it and happy to be EV cheerleaders!
Also, any suggestions on how to keep mice out of the car would be appreciated!!

glad to hear the motor issue was mostly covered by warranty.

if you don't want to use poisen....

start with traps, just behind the front and rear tires. There are huge caverns under the frunk, and rear diaper, begging families of mice to move in.

if you don't want to bait traps and dispose of dead mice, then get a 16' long solar powered light strip, and stretch it out under the car where you park. The light coming on at night discourages the mice from hanging around under the car and exploring.

 

[DugthePug Dad]

Throw some Grandpa Gus’s mouse repellent packets in the frunk…

 

[ChasingCoral]

Two more threads on this:
https://www.macheforum.com/site/threads/rodent-proof-the-cabin-air-intake-port.22435/
https://www.macheforum.com/site/thr...r-a-good-read-from-the-washington-post.13090/

 

[JohnFoxeSheets]

Wow, I so expected the OP post to end differently - very differently. I'm very happy to hear your dealer treated you right and also pleasantly surprised that the front motor replacement was covered under the warranty! On an ICE car keeping the hood popped up a few inches can discourage mice/rats (they don't like to nest in areas with free air flow, but on the MME with the frunk trim panels, that wouldn't likely not be effective. I love Dan's light strip idea. Adding a fan to the mix might be even more effective.

 

[Kamuelaflyer]

I’ve been using Grandpa Gus’s mouse repellent pouches for over 3 years. Great stuff. Replace them every few months.

 

[Maquis]

It is interesting that it was covered by warranty. Good for you!

It sounds like the major failure was caused by a seal leak. The rodent damage was limited to the harness which he had to pay for.

 

[johnnycombo]

Mouse problems, no problem!

 

[jay1122]

Good thing it was covered under warranty. If not, it would easily be a $5-7K repair bill.

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