Doomtrain1
Member
- Joined
- Sep 19, 2022
- Threads
- 0
- Messages
- 10
- Reaction score
- 5
- Location
- Massachusetts
- Vehicles
- Mustang Mach E (potentially anyway)
Definitely 100% agreed. I remember reaching out to Ford a few months back, and the rep went so far to say changing the trim from 22 to 23 disqualifies me from the private offer. Then Mach-Lee provided some hope with his post where the offer was based on the final build config.That isn’t what he’s telling me. He is saying it’s based on my original order of a select. The fact that I upgraded to a premium AWD/ext is not what he says my PO is based on. They know the numbers and so do we (a secret that is not so secret ironically). But since it is “up to the dealer” how they allocate or apply or don’t apply it, according to Ford, I don’t have the power here. Ford should be in charge of this imo. Unfortunately every time you turn around, it’s about how they handle these issues, whether is the PO or the HVBJB recall, it’s how it is being handled at the top. I’m sad. What is the price, here let me give you my money. Keep the BS antics. You should NOT have to wait until the day of purchase to know the cost of your car! Is this thing on?
I finally received an expected build date so I again reached out to Ford last week because, like you, I wanted to make sure I had ALL the details confirmed. A lot of my questions were still met with "will depend on the dealership" or "the dealership should be able to tell you." Wait, aren't you the manufacturer? Shouldn't you know better than your distributor? Don't you make the rules? Oh wait, you don't.
At this point I'm still not fully convinced in Ford's process where I can confidently sell my current vehicle while the used car prices are still somewhat high and bank that I will get the car I ordered 8 months ago for the amount I'm expecting to pay.
I'm sorry for the rant, but at the end of the day, the takeaway is the customer really shouldn't be left in the dark at every corner. With that said though, has anyone taken delivery of an MME with their private offer? Particularly one who switched from a '22 Select to a '23 Premium or higher trim? Guessing not since the deadline to confirm orders are Nov 30.
Again, sorry for the rant. Just frustrated at the lack of answers from Ford.
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