10/24 Build date

[FirstPony]

My delivery window ended 11/29. My dealer is in FL, and the tracing showed the train car in Jacksonville, FL on 12/4 with a "notification ground only" status so I thought that might be good news and it would be headed to the dealer soon.

However, last night I got a new delivery window for Jan 2023 ?. As of this morning, the tracing seems to indicate it stayed on the train, left FL, and is now in GA?! What is happening here?

11/30 0908: Departed on flat car Left St Louis MO
12/2 0700: Intermediate arrival Eastpoint, GA
12/4 1745: Notification ground only, Jacksonville, FL
12/6 0908: Departed on flat car xxx scanner FL

12/6 Received email "Due to unanticipated shipping delays, your 2022 Mustang Mach‑E Premium is now expected to arrive at Gary Yeomans Ford Ocala between January 6, 2023 and January 12, 2023."

12/7 0247 Departed on flat car Spark scanner GA

Your vehicle isn't necessarily on that railcar. It could be it was dropped off and the railcar is moving on to other things. I have seen this with other users, and it appears to be happening to me now too - after the railcar ID I was given arrived in Elkhart, IN, it stayed there for almost 2 weeks, but is now in Ohio (I am in the Chicago area). Clearly my vehicle is not on that train.

Also the big jump in estimate window seems to happen too, only for people to then suddenly get the car within a few days. I think those estimate ranges are bumped automatically when the current window expires. I really doubt a human being is looking into those orders individually. So I wouldn't read too much into that, even though I know it is super-annoying.

Were you a 10/24 week of production vehicle? What day was yours built?

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[lereed15]

Your vehicle isn't necessarily on that railcar. It could be it was dropped off and the railcar is moving on to other things. I have seen this with other users, and it appears to be happening to me now too - after the railcar ID I was given arrived in Elkhart, IN, it stayed there for almost 2 weeks, but is now in Ohio (I am in the Chicago area). Clearly my vehicle is not on that train.

Also the big jump in estimate window seems to happen too, only for people to then suddenly get the car within a few days. I think those estimate ranges are bumped automatically when the current window expires. I really doubt a human being is looking into those orders individually. So I wouldn't read too much into that, even though I know it is super-annoying.

Were you a 10/24 week of production vehicle? What day was yours built?

Yep - I think you are exactly right. I have 2 cars on order (one was 10/24 week of production and the other was 10/10) and was apparently tracking the trains after the vehicle was off-loaded. I just chatted with Ford and they said the vehicle is on ramp 14 in Jacksonville. Build date on this one was 10/26.

 

[andyrross]

I got my Dear John email last night. My previous window was 11/29 to 12/5. Now my window is 12/13 to 12/19.
For those keeping track: Premium, Rapid Red, Extended Battery, all wheel drive, last status was on BNSF in the yard in KC

 

[FirstPony]

Yep - I think you are exactly right. I have 2 cars on order (one was 10/24 week of production and the other was 10/10) and was apparently tracking the trains after the vehicle was off-loaded. I just chatted with Ford and they said the vehicle is on ramp 14 in Jacksonville. Build date on this one was 10/26.

Thanks. I'll add you to the tracker we have for deliveries in this group.

 

[lereed15]

Thanks. I'll add you to the tracker we have for deliveries in this group.

Oh great - thank you! Let me know if you need any other info.

 

[MmeGood1]

For those who use OrderTrack to follow things, did you get railcar information from that or only from Ford chat? I am trying to figure out if it not showing that is an indicator or not.

 

[andyrross]

OrderTrack didn't show me railcar info, I got it from Ford Chat

 

[canuck1975]

I got my KCMS railcar from chat and then CPR railcar from my dealer.

 

[MmeGood1]

And all that panic for nothing! I just got a text that my MME arrived! Ford’s communication system is about as archaic as carrier pigeons, but at least she’s here. I’m feeling a bit feverish… might need a sub to cover my classes on Friday ?

 

[scrb31]

I'm OFF ramp 6R!!!! WHOOOOO - Ford Chat provided me an update that I have moved to Argentine, KS (the BNSF railyard). That's a good sign that things are moving. I haven't seen anyone say that they had been stuck there yet. It was always being stuck at 6R. Maybe, just maybe they can make a 12/12 delivery after all.

How long does it take a freight Trane to get from KC to Seattle?

 

[Zakley]

I'm OFF ramp 6R!!!! WHOOOOO - Ford Chat provided me an update that I have moved to Argentine, KS (the BNSF railyard). That's a good sign that things are moving. I haven't seen anyone say that they had been stuck there yet. It was always being stuck at 6R. Maybe, just maybe they can make a 12/12 delivery after all.

How long does it take a freight Trane to get from KC to Seattle?

Congrats! You inspired me to chat Ford and I'm at 6R. But interestingly they told me a convoy number with Jack Cooper transport. Maybe I haven't paid close enough attention, but I'm not sure I've seen that info given out before?

 

[FirstPony]

Ford Chat just told me... our vehicle has been DELIVERED!!! It is at the dealer! Emailed dealer, and he said he'd be calling tomorrow-ish when it is ready for us to pick up. Woohoo!!!

Also today is my birthday, and I will happily accept this gift.

 

[njb]

Ford Chat just told me... our vehicle has been DELIVERED!!! It is at the dealer! Emailed dealer, and he said he'd be calling tomorrow-ish when it is ready for us to pick up. Woohoo!!!

Also today is my birthday, and I will happily accept this gift.

Happy Birthday!

 

[Odiethedog]

Ford Chat just told me... our vehicle has been DELIVERED!!! It is at the dealer! Emailed dealer, and he said he'd be calling tomorrow-ish when it is ready for us to pick up. Woohoo!!!

Also today is my birthday, and I will happily accept this gift.

congrats and hapy birthday!

my railcar finally got unloaded and released as of last night. hopefully it'll get to the dealership today or tomorrow, fingers crossed!

 

[Imploosh]

congrats and hapy birthday!

my railcar finally got unloaded and released as of last night. hopefully it'll get to the dealership today or tomorrow, fingers crossed!

Good to see the fellow Canadians getting close to their deliveries. Excited to see some photos of everyone's car soon in this thread.

Unfortunately for me, my delivery date keeps getting pushed out. I'm now listed at December 9-15 range. When I call the rail line, no update since November 25 when it was in Indiana. Ford chat tells me it's still in Montreal. No one really seems to know what's going on! Hopefully it'll turn up soon.

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