12v Battery - dodged a bullet

Draco

Active Member
First Name
Chris
Joined
May 24, 2024
Threads
7
Messages
40
Reaction score
83
Location
Reston, Va
Vehicles
2023.5 MME AWD ER
Country flag
Today I took my 2023 MME in for its 30k service at Koons Ford, almost exactly 3 years to the month after it rolled off the assembly line (I purchased it about 5 month later). Dropping the car off, I (gently) pressed the service advisor that I wanted the 12v battery replaced to preempt sudden failure. He explained the unless it failed the load test, he could not get it replaced under warranty, to which I said paying out of pocket was preferable to the alternative. Interesting, even with this, he still acted somewhat reluctant about my request, even trying to convince me to leave the battery alone.

Later in the afternoon, got the news that the battery failed the load test, and was replaced free under warranty.
Sponsored

 

Raymondjram

Well-Known Member
First Name
Raymond
Joined
Jun 28, 2020
Threads
19
Messages
597
Reaction score
642
Location
Bayamon
Vehicles
2014 Ford Fusion Hybrid LE sedan
Occupation
Retired Engineer
Country flag
Today I took my 2023 MME in for its 30k service at Koons Ford, almost exactly 3 years to the month after it rolled off the assembly line (I purchased it about 5 month later). Dropping the car off, I (gently) pressed the service advisor that I wanted the 12v battery replaced to preempt sudden failure. He explained the unless it failed the load test, he could not get it replaced under warranty, to which I said paying out of pocket was preferable to the alternative. Interesting, even with this, he still acted somewhat reluctant about my request, even trying to convince me to leave the battery alone.

Later in the afternoon, got the news that the battery failed the load test, and was replaced free under warranty.
Good for you! My 2022 Premium gave me the warning in the Ford app, and the battery was replaced at no cost under warranty. The tech exolained that the warranty continues after a replacement but it will cost me at a time rated period of every year, which increases 20% per year. The first year is free, and after that year, I have to pay 20% per year.
 
 







Top