2021 Mach-E not receiving OTA updates

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buddabest27

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No pending recall. The one for the doors was carried out in September. Dealer updated everything that time.
Which version do you have?
Mine is 23352
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buddabest27

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23095 Revision 807
Have you try to Go to the dealer only for a check about module versions?
The first dealer where I went said to me that I have many modules to update and also the rear camera recall

After I went to the other dealer Who updates them
 

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Have you try to Go to the dealer only for a check about module versions?
The first dealer where I went said to me that I have many modules to update and also the rear camera recall

After I went to the other dealer Who updates them
Yes I did and they told me they have updated everything. I went to other dealer as well and got the same answer.
 


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Mine is 24269 Rev 1387
Which version of Mach-E do you have?
Because my SYNC is older..

But I don’t know the exact version of my Mach-E, because I bought a used One from a Volvo dealer that doesn’t know the model
Probably is the Select RWD ER (because I have matte plastic on the exterior) but with Tech Pack because I have kick to open tailgate, panoramic roof, ACC, lane centering and also the sensor on the steering wheel and Bang Olufsen speakers
 

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Which version of Mach-E do you have?
Because my SYNC is older..
Mine is a Premium AWD SR. Yes, I think your car is a Select with premium package, maybe you don't have matrix front lights.
 
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buddabest27

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Mine is a Premium AWD SR. Yes, I think your car is a Select with premium package, maybe you don't have matrix front lights.
Yours is a MY21?

I don’t know if Mach-E 2021 has Matrix lights
Where can I see it?
 

Aulander

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I have a MY21. This should be the difference:

Ford Mustang Mach-E 2021 Mach-E not receiving OTA updates lights
 

Aulander

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Same here in Austria. 21Job1.
Latest Update ECG-25.2.5.7.1
No BC
Same version as yours. After ECG-25.2.5.7.1 I got BC-25.DC, SYNC-24.2.1.6.2 (BlueCruise update but not activated on MY21 in Italy), 10.1.1 and 10.2.0
 

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buddabest27

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I have a MY21. This should be the difference:

lights.webp
i didn’t know that MY21 could have Matrix
I have LED :(


Same here in Austria. 21Job1.
Latest Update ECG-25.2.5.7.1
No BC
I think also mine is a Job 1
First registration is 31/08/2021

Same version as yours. After ECG-25.2.5.7.1 I got BC-25.DC, SYNC-24.2.1.6.2 (BlueCruise update but not activated on MY21 in Italy), 10.1.1 and 10.2.0
Where can you see about BC-25.DC?
I hope that some OTAs arrives to update my SYNC to your version..

Correct. Select RWD with tech pack and BC prep kit. I will message you a copy of your window sticker.
Thank you very much
Then I have the hardware for BC as I thought
 

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I think also mine is a Job 1
First registration is 31/08/2021

Where can you see about BC-25.DC?
You can get the model of your Mach-E from the VIN.
For example WF0TxxxSXMMyyyyyy
WF0 is the identifier for EU models
T is the restraint system
xxx is the model identifier (depending on markets): K1R or K1E Select RWD, K1S Select AWD, K3R Premium RWD, K3S Premium AWD
S is the drive type: M SR battery rear drive, 7 ER battery rear drive, S SR battery AWD, U ER battery AWD
M model year 21, N model year 22, P model year 23, R 2024, S 2025
yyyyyy vehicle identifier
There are more options but they are for US models or for the GT.
Your car was produced on 21/04/2021 Job1, is it Star White?

BC-25.DC is just an update to prepare for BC update.
 
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buddabest27

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Mustang Mach-E 2021 Select RWD Extended Range
You can get the model of your Mach-E from the VIN.
For example WF0TxxxSXMMyyyyyy
WF0 is the identifier for EU models
T is the restraint system
xxx is the model identifier (depending on markets): K1R or K1E Select RWD, K1S Select AWD, K3R Premium RWD, K3S Premium AWD
S is the drive type: M SR battery rear drive, 7 ER battery rear drive, S SR battery AWD, U ER battery AWD
M model year 21, N model year 22, P model year 23
yyyyyy vehicle identifier
There are more options but they are for US models or for the GT.
Your car was produced on 21/04/2021 Job1, is it Star White?

BC-25.DC is just an update to prepare for BC update.
Yes, it's Star White
Then I have a Job 1 like yours

Where can you see "BC-25.DC"?
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