2021 Mach-E not receiving OTA updates

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buddabest27

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Hi all
I’m writing here after a while only for inform everyone that, in Italy, now I Can activate Blue Cruise for my 2021 Job1



I’ve activated the trial just 5 minutes ago
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Piolin

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Good afternoon:

Works Lane Change Assist for you? Can you select on SYNC Screen menu?

Regards
 

Ark29

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Hi all
I’m writing here after a while only for inform everyone that, in Italy, now I Can activate Blue Cruise for my 2021 Job1



I’ve activated the trial just 5 minutes ago
Did you receive a new update?
 
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buddabest27

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Did you receive a new update?
Not for BC. My last update was the March 24th. OBCC-AS.AU for Plug & Charge

Good afternoon:

Works Lane Change Assist for you? Can you select on SYNC Screen menu?

Regards
At the moment I don't have the option on SYNC
I see that the BC is now active, but I don't receive the mail confirmation from Ford, but on SYNC screenI received an alert that show that BC Maps aren't updated and the service could be intermittent

I don't know if I have to receive another update
 

Aulander

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Hi all
I’m writing here after a while only for inform everyone that, in Italy, now I Can activate Blue Cruise for my 2021 Job1
I’ve activated the trial just 5 minutes ago
How did you do that??? I have the same MY as yours here in Italy and I do not see the option in the Ford subscriptions! Can you give me some advice?
 


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buddabest27

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How did you do that??? I have the same MY as yours here in Italy and I do not see the option in the Ford subscriptions! Can you give me some advice?
Which SYNC Version do you have?
I have 24269_PRODUCT Revision: 1387
Now I can also see BlueCruise map version: MU5T-14H394-EAX

I did nothing in particular.. On the Ford App I received a notification that informs me about the BlueCruise availability for my car..


@Piolin today I have the possibility to activate the BC Lane Centering and Lane Repositioning, but nothing about Lane Changing
Probably is because I have a 2021 Job 1 and I don't have the 1.2 BC version.. But I don't know where I have to go to check it
 

Aulander

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Which SYNC Version do you have?
I have 24269_PRODUCT Revision: 1387
Now I can also see BlueCruise map version: MU5T-14H394-EAX

I did nothing in particular.. On the Ford App I received a notification that informs me about the BlueCruise availability for my car..
I have the same SYNC version, all the BlueCruise updates and the latest OTA OBCC-AS.AU.
But Ford assistance told me that in Italy BlueCruise is allowed only from MY 2024.
 
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I have the same SYNC version, all the BlueCruise updates and the latest OTA OBCC-AS.AU.
But Ford assistance told me that in Italy BlueCruise is allowed only from MY 2024.
Some months ago, Ford assistance told me that BC is allowed only from MY2025..

On Ford Italia website, now are listed also 2021 with Tech Pack

I attach here also the Ford app notification that I received

Ford Mustang Mach-E 2021 Mach-E not receiving OTA updates IMG_0808


Ford Mustang Mach-E 2021 Mach-E not receiving OTA updates IMG_0809
 

Aulander

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Some months ago, Ford assistance told me that BC is allowed only from MY2025..

On Ford Italia website, now are listed also 2021 with Tech Pack

I attach here also the Ford app notification that I received
Thanks for the info. I hope Ford is extending BlueCruise to all models step by step.
 
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buddabest27

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Have you evere received OTA IPMA-24.204.8.27 or IPMA-DC-24.204.8.27 or both?
Where can I see it?
At the moment I see only the last update..
 

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Where can I see it?
At the moment I see only the last update..
You have the latest IPMA software already, so you don't need IPMA-24.204.8.27. The other OTA (IPMA-DC-24.204.8.27) is the one that is supposed to enable BC 1.3.

I don't know why it is so difficult to get BC to work on the euro cars. There has to be something I am missing. I have been working with @Ark29 for the past few weeks to get his working with no luck. We got as far as we did with you car . He now gets the message to keep eyes on road, but BC will not work.

I don't get it.
 
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You have the latest IPMA software already, so you don't need IPMA-24.204.8.27. The other OTA (IPMA-DC-24.204.8.27) is the one that is supposed to enable BC 1.3.

I don't know why it is so difficult to get BC to work on the euro cars. There has to be something I am missing. I have been working with @Ark29 for the past few weeks to get his working with no luck. We got as far as we did with you car . He now gets the message to keep eyes on road, but BC will not work.

I don't get it.
Then I have IPMA-24.204.8.27 with BC1.3? Or later?

Yes, same situation with the keep eyes on the road message..
In Italy there are some issues with laws as I saw some times ago, but it seems that it's unlocking the situation now..

But at the moment, no lane change toggle.. And I don't know if it's an Italian limitation or not..
I'm going to reactivate another FORScan trial license now :D


@Aulander this is what I see on Ford website

Ford Mustang Mach-E 2021 Mach-E not receiving OTA updates Screenshot 2026-04-28 alle 17.17.20


Ford Mustang Mach-E 2021 Mach-E not receiving OTA updates Screenshot 2026-04-28 alle 17.17.30
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