Are other EVs this bad?

[RickMachE]

Not a single time have you agreed that you have to push the trigger to disengage the latch before unplugging...

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[LudlowLawyer]

There is a latch that you need to release first by pressing down on its trigger. The latch release and the pull can be down almost simultaneously — but not quite. If you’re literally just pulling it without releasing the latch, damage will result. That type of damage won’t be covered under warranty.

Why on earth would you think I'd just yank it out without releasing it? Do you know how hard you'd have to yank on that? SMH

 

[LudlowLawyer]

Not a single time have you agreed that you have to push the trigger to disengage the latch before unplugging...

Not a single time did I say the car was at a full stop when I unplugged it, yet somehow you miraculously were able to infer that the car wasn't being driven at the time.

Think it through next time

 

[LudlowLawyer]

I do this in two steps. 1) Push down to release latch and hold. 2) Wait for the charging unit stops clicking before removing. This process works well for me.

Now imagine if you did just that, and a chunk of plastic broke off. Now you have the mental picture.

 

[LudlowLawyer]

To expand upon point 1:

No device you connect to the charge port is a charger, they are just power supplies, AC or DCFC, it’s just common, convenient phraseology we use if/when we refer to these devices as chargers

The actual charger is part of the car and charges the HVB.

The HVB charges the 12V battery by means of a DC/DC converter on the car only, not the car’s charger either when connected to a DCFC or other charge point or not.

Page 4 of attached, a Ford technical document, explains……..

Thanks for that info!

 

[LudlowLawyer]

It's not, really. If it's a free L2 charger with no further activation needed, you did it right. Simply plug in and watch for the circle lights to turn blue and start flashing. Once they do, you should be good and can walk away.

Some public chargers require payment, and or explicit activation, via phone app, or an NFC phone tap, etc. That can get tricky sometimes. But that doesn't sound like the case here. Sounds like you plugged in and the blue lights started flashing which should have been fine. Your car appears to have had some other problem that drained your 12v battery. May not even be related to you plugging the car in. Could just be coincidence.

Could be a software issue, or a wiring issue, something else you have plugged in (like a camera), or even just a bad 12v battery. If the car happened to sit in a lot for 8 months or something before you bought it, without any use, it might have killed the 12v battery. I'd probably have a dealer check it.

It's a free L2 charger with no further activation needed. There are 150 such charges in the pay garage at the airport. I suspect with the government's recent turn away from EVs that they will likely be ripped out.

Definitely going to have the dealer check this out - sound advice.

 

[RickMachE]

Not a single time did I say the car was at a full stop when I unplugged it, yet somehow you miraculously were able to infer that the car wasn't being driven at the time.

Think it through next time

WTF?

 

[LudlowLawyer]

I would say this is an oddity. Never once have I had this happen. Looks like you may be blaming ford for a faulty airport charger.

I don't know where the accountability for this incident lies, but it's a bit shocking that this is a potential outcome for simply trying to charge a car. However, I do think that such an issue should be handled by the car so that it doesn't dumbly continue to drain the battery. Just seems like a situation that shouldn't happen - maybe that's just me.

I'm glad you're fortunate enough that this hasn't happened to you. Yet.

 

[bvelderman]

I was so excited to buy my first EV in December - a new 2024 extended range Mach E Premium!

it’s been downhill from there - broken mobile charger that ford won’t replace, range under 200 miles, and getting stranded at the airport because the public charger provided drained the battery instead of charging it.

I’m definitely done with Ford, but I’m wondering if other EVs have these same issues. Anyone have any experience with Hyundai or any other EV makers? I won’t do Tesla- I don’t need the public blow-back.

I’m wondering if I should give another EV model a try, or just go back to ICE cars because maybe EV technology hasn’t come far enough to produce an every-day reliable car. Thoughts?

 

[LudlowLawyer]

WTF?

What part of "unplug normally" are ya struggling with?

 

[bvelderman]

In reading this it does not sound like the problem is with the Mach E. I have noticed the range drop, but I condition the car before each from home ride. With that I can keep the heat on full blast and enjoy a comfy ride. It is normal for an EV.

To throw a vehicle under the bus for a breaking part on the charge cable seems very extreme.

As for the battery charging, it sounds like bad luck, but not the car.

As a new driver of the same model - I find it still hard to disconnect once charged at different charging companies. The Flo network being the worst. So I get that there are frustrations, but nothing of what you share links back to the vehicle.

 

[LudlowLawyer]

In reading this it does not sound like the problem is with the Mach E. I have noticed the range drop, but I condition the car before each from home ride. With that I can keep the heat on full blast and enjoy a comfy ride. It is normal for an EV.

To throw a vehicle under the bus for a breaking part on the charge cable seems very extreme.

As for the battery charging, it sounds like bad luck, but not the car.

As a new driver of the same model - I find it still hard to disconnect once charged at different charging companies. The Flo network being the worst. So I get that there are frustrations, but nothing of what you share links back to the vehicle.

To be more accurate: I'm throwing Ford under the bus for being so wishy washy on the warranty for the broken charger. Any car make can have similar issues, but it's how they handle the situation that matters. Ford corporate says it's a dealer issue, and the Ford dealer says it's a corporate issue. Neither will budge.

The charging may be bad luck - I haven't gotten to the bottom of that yet, so it's pure speculation at this point. I will take it to the dealer to have things checked out - a couple of smart folks here have listed a potential recall that may have come into play. I still stand on the claim that simply charging the car shouldn't have a chance of draining and killing the battery. There should be some cutoff mechanism or early warning. I did get warned, but that was when the battery was almost dead.

 

[Zardoz]

I’m trying to figure out how typical my experience is, and if anyone has any suggestions as to how to get Ford to stand behind their cars. They’re all over me about extending Blue Cruise, but want nothing to do with warranty issues.

There are a lot of responses, but I'll give you a minute or two:

• broken mobile charger that ford won’t replace
  • If this is under warranty, try again. Not a dealer, contact ford directly. Most dealers are crap with this stuff, ICE or BEV or others.
• range under 200 miles
  • This is probably a cold weather thing. ICE have the same issue. Also, your range will effectively be less than advertised. You don't take your ICE to empty on the gas tank either.
• stranded at the airport because the public charger provided drained the battery instead of charging it.
  • This is almost certainly not a Ford problem. This is a charger/airport problem.

 

[RickMachE]

What part of "unplug normally" are ya struggling with?

Not struggling with a damn thing. About to hit Ignore on your posts because you seem to have lost in a game of marbles.

You wrote " Not a single time did I say the car was at a full stop when I unplugged it, yet somehow you miraculously were able to infer that the car wasn't being driven at the time. "

You can't charge a car that is being driven.
You can't start a car that is plugged in and drive away. It's impossible.

Your posts vary from making sense to not, and there are only so many hours in the day, so I bid you farewell.

 

[louisfoote]

I don't know where the accountability for this incident lies, but it's a bit shocking that this is a potential outcome for simply trying to charge a car. However, I do think that such an issue should be handled by the car so that it doesn't dumbly continue to drain the battery. Just seems like a situation that shouldn't happen - maybe that's just me.

I'm glad you're fortunate enough that this hasn't happened to you. Yet.

I guess this could be so but unfortunately there are too many variables to pin it on someone. If I leave the ignition on in an IcE vehicle it’s going to do the same thing at some point. An ICE vehicle has options to avoid this as well but not many manufacturers have not included it. It’s called a low voltage cutoff system. It looks like you are hyper critical to EVs for whatever reason.

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