Battery replacement after collision

[ElviBel]

Hello; I am pretty sure this sort of issues have been discussed here (sorry do not know how to find if was discussed).

So this happened recently in Canada BC (youtube link here: ) when both dealership and Hyundai Canada did not want to repair a battery after a small incident; so the vehicle was wright off (then i've heard that when it's escalated by social media - Hyundai revisited the case; not sure how it ended up, hopefully Hyundai did a small repair or replacement not too costly to the client).

So my question is - how Ford is handling similar cases (when i asked local Ford salesman he said they typ replace a portion of battery, although he could not tell me an appr. price as an example).

I am gonna talk to my insurance rep once she is back from vacation but wondering to hear from the community how it's handled by Ford and/or insurances.

Thanks

Sponsored

 

[JohnFoxeSheets]

It's basically impossible for anyone to answer your question since it all depends on the damage to the battery. Ford batteries are repairable in so far as the modules can be replaced. However I suspect it is unlikely that external damage to the car that damaged the battery would cause only module damage instead of wider-spread battery housing damage. I've no idea where the cost trade-off is between replacing the battery housing and replacing the entire battery, nor do I know if dealerships are equipped to do the former (though my guess is that if they can replace the HVBJB, they should be able to replace the battery housing). The other challenge however is that in the advent of external battery damage it might be difficult to determine if any of the individual modules are damaged, so Ford may want to replace the entire battery instead.

But this is why you have car insurance.

 

[EMachE]

The technicians have specific instructions for inspection as to where the damage is and how high(deep) into battery tray the damage is, so only need to replace the pair of modules in that area and the battery case.

 

[RickMachE]

Like any repair, the insurance company will evaluate the cost to repair and determine if they need to total the vehicle. There is no blanket answer, so calling your insurance company is a waste of your time and theirs.

 

[ElviBel]

Like any repair, the insurance company will evaluate the cost to repair and determine if they need to total the vehicle. There is no blanket answer, so calling your insurance company is a waste of your time and theirs.

The point (of that case in video) was that there were minor scratches on the battery cover; pretty much no any relevant parties were wiling to investigate; but simply to wright off - meaning ya it's covered by insurance but a)was it really necessary; and b)your insurance rate going forward will be huge.

 

[smoke20]

Blues fan here, again, heheh. Honestly, dont sweat this. I know you are doing your due diligence....as an engineer, I did too. But there is so much on the internet that you can become paralyzed. I went from an Alfa Romeo Quadrifoglio to an AMG GLC63 to the Mach e. Guess what? Mach e is way better!

 

[generaltso]

The point (of that case in video) was that there were minor scratches on the battery cover; pretty much no any relevant parties were wiling to investigate; but simply to wright off - meaning ya it's covered by insurance but a)was it really necessary; and b)your insurance rate going forward will be huge.

So what do you think your insurance company will be able to tell you preemptively about a hypothetical accident?

 

[ChasingCoral]

Hello; I am pretty sure this sort of issues have been discussed here (sorry do not know how to find if was discussed).

So this happened recently in Canada BC (youtube link here: ) when both dealership and Hyundai Canada did not want to repair a battery after a small incident; so the vehicle was wright off (then i've heard that when it's escalated by social media - Hyundai revisited the case; not sure how it ended up, hopefully Hyundai did a small repair or replacement not too costly to the client).

So my question is - how Ford is handling similar cases (when i asked local Ford salesman he said they typ replace a portion of battery, although he could not tell me an appr. price as an example).

I am gonna talk to my insurance rep once she is back from vacation but wondering to hear from the community how it's handled by Ford and/or insurances.

Thanks

As I recall that was the case of a bad dealer and was publicized as pure FUD. That's the least of your concerns.

 

[rreddy3]

Hello; I am pretty sure this sort of issues have been discussed here (sorry do not know how to f

Hello; I am pretty sure this sort of issues have been discussed here (sorry do not know how to find if was discussed).

So this happened recently in Canada BC (youtube link here: ) when both dealership and Hyundai Canada did not want to repair a battery after a small incident; so the vehicle was wright off (then i've heard that when it's escalated by social media - Hyundai revisited the case; not sure how it ended up, hopefully Hyundai did a small repair or replacement not too costly to the client).

So my question is - how Ford is handling similar cases (when i asked local Ford salesman he said they typ replace a portion of battery, although he could not tell me an appr. price as an example).

I am gonna talk to my insurance rep once she is back from vacation but wondering to hear from the community how it's handled by Ford and/or insurances.

Thanks

I recall that episode of Motormouth. They did a follow up after another viewer in either PQ or Ontario reported a similar issue with an Ioniq 5 and road debris damage to the battery cover.

As commented by others, there were issues involving the dealers involved. The insurers likely don’t have staff with the expertise to evaluate repairability of EV batteries. The insurers are probably in the position of having to rely on the battery repair experts, the manufacturer and its dealer network.

If repair or replacement cost for battery and any other damage exceeds policy limits for the vehicle I’m pretty sure the vehicle will be totaled.

What may be useful is for you to review the details of your coverage. Try to wade through the policy language, not always an easy task, and have a heart to heart with the broker. Then you make the best decision you can whether to make adjustments to your policy based on the information as to the exact types/details and coverage limits you have, that are available, and that you’re comfortable with.

 

[ElviBel]

So what do you think your insurance company will be able to tell you preemptively about a hypothetical accident?

I guess IF my insurance will tell that, from there record, all Ford (as an example) EV's will be a)much higher premium (even without any accident) and b)any small scratch is typically reported by local Ford dealers as wright off, so my chance will be huge to be screwed regardless; so i'd question if i wanna buy Mach E (or any EV's) at all. (do not get me wrong, it's a big money for me and the plan is to keep for 10+ years; and if any hypothetical risk of paying higher than any ICE, so why should i choose EV?). Simply speaking, do not wanna regret buying EV, especially in cold climate like Calgary.

 

[generaltso]

I guess IF my insurance will tell that, from there record, all Ford (as an example) EV's will be a)much higher premium (even without any accident) and b)any small scratch is typically reported by local Ford dealers as wright off, so my chance will be huge to be screwed regardless; so i'd question if i wanna buy Mach E (or any EV's) at all. (do not get me wrong, it's a big money for me and the plan is to keep for 10+ years; and if any hypothetical risk of paying higher than any ICE, so why should i choose EV?). Simply speaking, do not wanna regret buying EV, especially in cold climate like Calgary.

She should be able to give you a quote for insuring a Mach-E. Anything else she tells you would just be guessing, so I sure wouldn’t base a purchasing decision on it.

 

[JohnFoxeSheets]

She should be able to give you a quote for insuring a Mach-E. Anything else she tells you would just be guessing, so I sure wouldn’t base a purchasing decision on it.

Agreed. You should also know that insurance agents are not insurance underwriters. It is the underwriter who determines the coverage in any given situation, not the agent. So asking you agent about what would happen in a hypothetical situation is worse than useless since they might answer the question but will almost certainly give you incorrect information. (Ask me how I know this. Better yet, don’t!)

 

[Antysunshine]

It's basically impossible for anyone to answer your question since it all depends on the damage to the battery. Ford batteries are repairable in so far as the modules can be replaced. However I suspect it is unlikely that external damage to the car that damaged the battery would cause only module damage instead of wider-spread battery housing damage. I've no idea where the cost trade-off is between replacing the battery housing and replacing the entire battery, nor do I know if dealerships are equipped to do the former (though my guess is that if they can replace the HVBJB, they should be able to replace the battery housing). The other challenge however is that in the advent of external battery damage it might be difficult to determine if any of the individual modules are damaged, so Ford may want to replace the entire battery instead.

But this is why you have car insurance.

My
Dealer told me replacement battery is $25k

 

[ChasingCoral]

My
Dealer told me replacement battery is $25k

Yes, for the full pack. Normally damage from an accident or from degradation will only require replacement of one or two of the modules. Those are much less (several thousand).

 

[AKgrampy]

I guess IF my insurance will tell that, from there record, all Ford (as an example) EV's will be a)much higher premium (even without any accident) and b)any small scratch is typically reported by local Ford dealers as wright off, so my chance will be huge to be screwed regardless; so i'd question if i wanna buy Mach E (or any EV's) at all. (do not get me wrong, it's a big money for me and the plan is to keep for 10+ years; and if any hypothetical risk of paying higher than any ICE, so why should i choose EV?). Simply speaking, do not wanna regret buying EV, especially in cold climate like Calgary.

I have been driving mine for 2 years now in Alaskan no issues, insurance actually leases expensive then my ICE rig. I know there are many owners in Canada including someone driving in the Yukon.

Sponsored