Lemon law buy back
Did you go through Ford or have to go through the BBB? I had to do the latter because Ford denied my request even though it was clearly a lemon (53 days in the shop). Happy it’s working out for you all, definitely feeling a little shorted by Ford. Not a good experience for me overall. Grabbed an EV6 and seeing how it goes.
Did you reach out to Ford first? What was the process? Mine definitely qualifies per Washington State, but it’s also a long, drawn out process that I wasn’t keen on getting into. But if I can get a replacement through Ford, I’d be stoked. I like the car in general, I’ve just had non-stop problems, and it’s been in the shop repeatedly most of the year.
While some have gone the Lemon Law route, we have gone through multiple case files that we’ve opened up with Ford. There’s a long list of things that I’ve been dealing with with my car and it finally came to a head back in I think late February. The last rep that we dealt with offered to either buyback and refund the purchase or buyback and replace. I love my car even though we’ve had the problems so I chose the replacement. It was fast-tracked and it was built last Friday. We received the window sticker via email with the VIN and now we just wait for delivery. My biggest concern was that it was right in the same timeframe that they had cut off the orders for the Premium at the dealerships, but that didn’t affect the direct order process through this particular department. I really wasn’t expecting to see it built as fast as they have but I’m surely not complaining either.
We got this in an email last night. My replacement is on its way! Here’s the timeframe that we’ve had so far.I submitted a buyback request last Thursday and already got approved yesterday! Ford is on the ball with this. Next step is to hear back in a couple days with my options. Can’t wait to set get a new GTPE! Super relived that they are gonna take it back. Still is perty!
Thanks for sharing your experience, luckily the replacement will be solid and I am fairly certain it will be.We got this in an email last night. My replacement is on its way! Here’s the timeframe that we’ve had so far.
Did you end up having to pay anything like price increase/mileage? My car has been out of service a total of 9wks now total, in 9 months, I believe. 4wks straight with no eta for latest HVBJB issue. I have been scouring the internet over and over for any competitive vehicle I can justify to replace with but really just want exactly what you did. I’m concerned because my build (which looks exactly like yours pictured) is now ~$12k more than what I bought mine for.We got this in an email last night. My replacement is on its way! Here’s the timeframe that we’ve had so far.
I was going through lemon law process, luckily ended up with new car. But I paid upgraded fee. Unfortunately by the law you are obligated to pay price difference if your model year not in production anymore.
