Climate feature in FordPass slow lately?

billy_at

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I frequently use the Climate button in FordPass to warm up my car in the winter (or cool it down in the summer) before I get in.

Lately - maybe over the last week or so - the climate button turns into a spinning progress wheel for 20 - 40 seconds before the climate will turn on. The phone has to remain unlocked and powered on for the request to finish, so it's a bit annoying.

Anybody else seeing this?
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kens

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Yes. I've only had my car a month, but this has been my experience throughout. Good to know it's not always been this way, hopefully it's fixed.
 

McSquashy

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Mine seems to vary day to day. Sometimes it'll start within 5 seconds and other times, like this morning, it takes a good 10-15 seconds. I imagine it all has to do with how strong of a service connection both the phone and the car have at any given time/place. Please, someone feel free to correct me if I'm off base.
 


kens

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What climate controls? There is only a fan button.
The current version let's you set the temp, heated seats and heated steering wheel. Once you click the fan button and it's active the control box shows up beneath the fan button.

Ford Mustang Mach-E Climate feature in FordPass slow lately? IMG_3648
 

gutowscr

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The current version let's you set the temp, heated seats and heated steering wheel. Once you click the fan button and it's active the control box shows up beneath the fan button.

IMG_3648.webp
Nope. Not there. I have the most recent app update.
 

kens

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Nope. Not there. I have the most recent app update.
It's in the screen shot above in the box that says 'Climate Settings' beneath the fan button. I'm on iOS version 5.14.
 

MachhE-CT

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I rarely use the climate button except when I suddenly need to go somewhere. I usually set the Departure Time in the charge settings which also preconditions the battery adding to the range and setting the cabin temp . I find that works well.
 

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I've had the same issue over the past few months. It tends to be a quick start if I'm home and (relatively) near the car. But if I'm away from the car, the app can spin for 20+ seconds. Timeouts can also happen, only to discover that the car started the first time. I'll try the refresh and lock/unlock suggestions from above.
 

gutowscr

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It's in the screen shot above in the box that says 'Climate Settings' beneath the fan button. I'm on iOS version 5.14.
I have the latest iOS app. Let it run for two minutes. Just the spinning fan.

Ford Mustang Mach-E Climate feature in FordPass slow lately? IMG_7420
 

kens

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I have the latest iOS app. Let it run for two minutes. Just the spinning fan.

IMG_7420.jpg
Weird. How up to date is the car itself? I'd bet there's an OTA that gives the functionality.
 
 







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