Ford Pass down? (1/4 AM)

[GadgetTech]

Job 1 here and my FP was down as well. It started working about 1.5 hours ago and whats even more strange is I just received my first OTA update ever after this outage happened.... Hmmmmmm. Maybe there fixed something?

Edit: So I don't get anyone's hopes up too much, it was just to 2.1.0, no blue cruise or Frunk... Yet
Edit the 2nd: After seeing so many down still I checked again and apparently it was a glitch. Just tried to remote start mine again and started getting errors and no battery reading. Sorry y'all.

Sponsored

 

[Jimrpa]

Any chance @Ford Motor Company could give us some kind of an update? This has been going on all day and appears to be related to SSO since the website is impacted as well.

 

[generaltso]

Any chance @Ford Motor Company could give us some kind of an update? This has been going on all day and appears to be related to SSO since the website is impacted as well.

I'm sure they'd be happy to get your VIN and reach out to your dealer for you.

 

[Kamuelaflyer]

Do you guys not have blue cruise either? Because ive had that since I picked up the car and it works flawlessly.

Nope. Job 1 does not have BlueCruise either.

What @Jimrpa said.

No job 1 cars have BlueCruise. That was supposed to come via OTA in Q3 2021. Then Q4. Now it’s some Q in 2022. ?‍

My personal bet is it eventually gets delivered, just when is another story.

Matters not to me honestly. There are exactly zero roads I could use BlueCruise on out here.

 

[Logal727]

Mine is still not back up, no charge percentage on the Home tab and nothing on the vehicle tab.

 

[ahg]

FordPass is still not back. "Your vehicle is in Deep Sleep mode" even though I just drove it. When I started it it did claim that a download had failed.

 

[Jim_I]

Did you go in and get 21P22?

Yes and also the 21B36. But they "forgot" to do the SYNC4A update TSB 21-2310

My vehicle is stuck in the middle of the 1.7.1 OTA update. It won't reset back to 1.6 and it won't start the process over again. I have no idea what I am supposed to do now....

Jim

 

[Logal727]

Wondering if I should log out and log back in

 

[MachMachWhoThere]

Wondering if I should log out and log back in

That’s what I tried, but I can’t log back in.

 

[Logal727]

That’s what I tried, but I can’t log back in.

Thanks, that's why I haven't tried that yet. Dang.

 

[will]

fwiw, I tried to go check a reservation on the site and its stuck in a loop, no matter which browser I use

 

[hbirring01]

Job 1, 2.1.0 installed, no bc, in early access program. FP and websites are still down for me here on the east coast. @Ford Motor Company it would be nice to get an update and maybe an ETA on resolution?

 

[Logal727]

Ford needs to throw in some complimentary EA credits for all these FordPass outages

 

[SoriceConsulting]

Bleh.

I just tried logging out. Got the spinning blue 'Loading' circle and it didn't even log me out first try.
2nd try did and now I can't log back in. Get spinning circle with the key icon, etc. and it brings me back to the 'Sign In' screen.

Hello @Ford Motor Company ?

 

[EELinneman]

Perhaps a hundred people tweeting at or replying with the details of this problem to Farley might get some attention?

Sponsored