Fordpass dealer issue

SLO B

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Vince
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Hi, haven't posted here much before but am now curious if others have this issue and found a workaround. The preferred dealer on the app is where I got the car, but is not my local dealer. While trying to change the dealership I saw I had a recall for a possible windshield wiper motor problem, it needs to be inspected. I looked up how to change the preferred dealership (so I could do a remote schedule) and it doesn't work. Selecting the "star/pencil" icon does not bring up a search function or map to find a different dealer. Not a big deal I know, I just called the dealership to make an appointment but it would be easier to be able to do it on the phone.
FYI 2023 MME, android phone.
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RickMachE

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Log into Ford.com to change it.
 

benk016

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It takes me to a list of dealers sorted by distance from my location when I click edit in the app

Ford Mustang Mach-E Fordpass dealer issue Screenshot_20241213_153953_FordPass
 
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OP

SLO B

Member
First Name
Vince
Joined
Mar 20, 2024
Threads
2
Messages
19
Reaction score
9
Location
Atascadero
Vehicles
Mach E, MGB, Saab ARC Convertible, Xterra SE S/C
Occupation
retired
Country flag
I know, that's what I expected but see attached, no search bar. I was able to change it on the Ford website per RickmachE

Ford Mustang Mach-E Fordpass dealer issue Screenshot_2024-12-13-13-43-56-42_f85a9dcae275ee1e0920d804e6924647
 

benk016

Well-Known Member
First Name
Ben
Joined
Nov 12, 2020
Threads
38
Messages
3,265
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5,093
Location
Tulsa, Oklahoma
Vehicles
2021 Mustang Mach-E GT
Country flag
I know, that's what I expected but see attached, no search bar. I was able to change it on the Ford website per RickmachE

Screenshot_2024-12-13-13-43-56-42_f85a9dcae275ee1e0920d804e6924647.webp
That is what I get to if I click the dealer name, but clicking the star/pencil next to the dealer name opens the search.
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