Front Camera Fault & Pre-Collision Assist Not Available Errors

[TheSteelRider]

Mine still in the shop. They think they've fixed it but are test driving it over the next couple of days to see if it Pre-Collision-Front Camera fault will stop and the car will function. Stay tuned. I have no idea at this time what they did/tried but will give a report tomorrow.

It does seem like following this thread that there might be both hardware (cable-camera) and software issues at play or either/or.

I can also tell you that one dealer service supervisor told me that with my car (I'm the second owner) began originally when the BlueCruise "recall"-repair happened many month earlier. Does anybody else have any info-expeirence about such a correlation

YES. I won't link all the correlations, but read pages 1 - 30 of this thread ? A great many of the reports seem to start around the time of the BlueCruise OTA push.

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[ProfZ]

Yeah, I do remember reading some of those a while back. I will go back....when I have some time to blow.

 

[rhougey]

I can also tell you that one dealer service supervisor told me that with my car (I'm the second owner) began originally when the BlueCruise "recall"-repair happened many month earlier. Does anybody else have any info-expeirence about such a correlation

My problems began at or around the time my car received BlueCruise. I do believe the fragile damaged coax theory could be consistent with onset related to BlurCruise pushed out.

I do have some experience with “normal” coax cable as used in video surveillance systems. In coax, the center core wire is surrounded by a foam insulator inside the shield. The spacing between the core and the shield is maintained by the foam insulator and is critical for performance. If the cable is sharply crimped, the foam insulator is permanently crushed in that spot and performance will be degraded to some degree. The two conductors are not shorted, but the picture will be degraded even though it will still work. Maybe it’s possible that BlueCruise really doesn’t like a noisy signal, while the other systems are not as picky.

Just trying to think it through with what little I think I know.

 

[dr.cal.fan]

An update on my California edition Mach-E. It took about two weeks, but the Camara Fault problems seem to be fixed. Generally, the delay service seemed to be with the local mechanics having to work remotely with Ford HQ. I'm not even sure all that was done, but it seems to have been mostly software related.

Got it back today, and so far BlueCruise and everything associated with it are working perfectly. So far... Of course I'll be on pins-and-needles for a couple weeks hoping there's no relapse. And if there is, I'll let you all know. But so far so good.

An update for you all.
I took the car in on 11/17/22
It was repaired on 11/31/22
As of 11/07/22 it is still working perfectly. No cameral fault messages. Blue Cruise working as it's supposed to.
My understanding is that most of the repair was "software stuff". The local service manager could only tell me so much as most of the work was directly remotely from Ford engineers, often via email exchanges. I am attaching the pertinent portions of my service receipt. Most of it is gobbledeegook to me. But it may be helpful to some of you.

 

[TheSteelRider]

An update for you all.
I took the car in on 11/17/22
It was repaired on 11/31/22
As of 11/07/22 it is still working perfectly. No cameral fault messages. Blue Cruise working as it's supposed to.
My understanding is that most of the repair was "software stuff". The local service manager could only tell me so much as most of the work was directly remotely from Ford engineers, often via email exchanges. I am attaching the pertinent portions of my service receipt. Most of it is gobbledeegook to me. But it may be helpful to some of you.

Well, do you want me to let you down easy or just give it to you straight ? Maybe you will have better luck, but that's essentially the same exact "fix" that did not work for me and several others, e.g., run through TSB-22-2295 and replace the IPMA and/or IPMB. Please keep us up to date on whether it somehow sticks for you.

 

[dr.cal.fan]

Oh, I'm well aware that this is the same "fix" that didn't work for a lot of people. So, I'm on high alert for the next few weeks. But so far, so good. Keeping my fingers crossed. If things go sideways, you all will be the first to know.

 

[SnBGC]

Everything was fine with the connections, I just flexed on the harness and the lights would come on on the dash. I didn’t remove the cable from the harness, just laid the new one beside it and removed the old cable from the connector in the apillar and inserted the new one. I was going to have the car detailed but they were backed up and I wanted to go home. I’ll get it cleaned up tomorrow.

So I have been pressing on the overhead console and can trigger the faults. Both faults trigger when I move that console housing up and down. The faulty cable idea appears to make the most sense at this point....

 

[mikeinet]

I tried banging around today and pressing… couldn’t get the fault to occur… though I wasn’t on the highway nor was BC enabled… not sure if that’d make a difference or not

 

[Mach-Lee]

Question - for people that have faults triggered by pressing on the headliner, did you have the windshield or glass roof recall performed on your vehicle?

 

[SnBGC]

Question - for people that have faults triggered by pressing on the headliner, did you have the windshield or glass roof recall performed on your vehicle?

My windshield was removed 3 times. Twice for replacement and once for the recall.
Pano roof seal recall performed as well.

I am unable to trigger the fault every time. Sometimes it is the first press but most of the time I have to keep pressing the headliner in random places around the overhead console. Sometimes the fault appears just by opening the sunglasses holder. Usually after it was parked in the sun for a little while.

 

[DYohn]

FWIW I started getting front camera/collision assist fault prior to having the windshield/roof recall work done. Indeed I was hoping the recalibration required by that work might fix the issue. But it had no effect.

ALSO: I can induce the failure by pressing on the headliner between the windshield and the sun shade in exactly the same location as was discovered by @Tugboat2060

@Ford Motor Company I hope someone is paying attention?

 

[Tugboat2060]

Have your dealer overlay the first section of the cable from the camera

 

[Tugboat2060]

I’ve driven over 200 miles and no faults, it was also 85 and sunny here yesterday, and the car was outside in the sun all day with the windows up and no problems

also Ford does watch the boards and they know the fault location now

 

[Gimme_my_MME]

also Ford does watch the boards and they know the fault location now

They are not all in the same location, some are further towards the rear along the harness

 

[TheSteelRider]

They are not all in the same location, some are further towards the rear along the harness

I wonder if there will be a SA / TSB / Recall sent out? Or will we just have to keep bringing in for service and hope that our dealer contacts Ford for the magical fix?

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