GPS Showing Wrong Location

JoanS

Well-Known Member
First Name
Joan
Joined
Jan 24, 2022
Threads
3
Messages
133
Reaction score
288
Location
NJ USA
Vehicles
Mustang Mach E Premium ER AWD 2024
Occupation
Happily retired
Country flag
Just picked up my Premium ER AWD last week. Love it! Yesterday the Nav was acting up on a drive home. Since then, location is wrong, showing location I was at yesterday. I did a master reset but still showing same wrong location. Any suggestions?
Sponsored

 

GadgetTech

Well-Known Member
First Name
Garrett
Joined
Oct 7, 2021
Threads
0
Messages
51
Reaction score
61
Location
Des Moines, Iowa
Vehicles
2021 Ford Mach E Primium Shadow Black
Occupation
IT
Country flag
I had this happen yesterday to me for the first time. I did a sync reset (Down and Next) and once it rebooted it was fine. Might work for you as well.
 

Murse-In-Airy

Well-Known Member
First Name
Rod
Joined
Mar 5, 2021
Threads
82
Messages
3,678
Reaction score
8,297
Location
Chaumont, NY
Vehicles
Mach-E ER AWD
Occupation
Nurse
Country flag
Master reset? You went all in before trying the easier stuff.
 

sainttail

Well-Known Member
First Name
paul
Joined
Jun 20, 2021
Threads
4
Messages
49
Reaction score
72
Location
48088
Vehicles
Mach E
Country flag
Any other tips to try. My GPS was working fine then it started to just drift off. Now it says my car is in the middle of Lake Huron. I'm about 100 mile south of that. I have done the sync reset (down and right) 3 times. Sync restart but I'm still in the lake.
 


Logal727

Well-Known Member
First Name
C
Joined
Aug 23, 2021
Threads
101
Messages
7,351
Reaction score
11,347
Location
Florida
Vehicles
‘21 Carbonized Gray Mustang Mach-E Premium AWD Ext
Country flag
Master reset should be last resort fyi
 

Inhyeok

Member
Joined
Jun 17, 2022
Threads
4
Messages
21
Reaction score
1
Location
Texas
Vehicles
MME
Country flag
I had this happen yesterday to me for the first time. I did a sync reset (Down and Next) and once it rebooted it was fine. Might work for you as well.
It works too me. Guys, please try sync reset first(steering wheel right side volume down + next play list press more than 5 sec) and try master reset because I did master reset first, it is too much to set up again.. not only me but my wife either..
 

Jim622

Well-Known Member
First Name
Jim
Joined
Jun 2, 2022
Threads
10
Messages
137
Reaction score
63
Location
California
Vehicles
2021 Mach-e
Occupation
District service manager with 50 plus years in the field
Country flag
Mine does this all to often. The reset will fix it then a few days later it happens again.
I have another thread on this, but no one has a good long-term fix.
 

dougni

Well-Known Member
First Name
Doug
Joined
Nov 16, 2021
Threads
5
Messages
105
Reaction score
101
Location
Central Texas
Vehicles
2021 California Route 1 RWD Ext (Job 1)
Country flag
It happened to me the other day as well. Was driving south on i-35 and GPS showed me on the access road so Blue Cruise wasn't engaging. I did a sync reset and when it came back up my location was my home (20 miles away). My GPS location started moving north instead of south. It was like that until the next key cycle. Very frustrating cause I couldn't use Blue Cruise the entire way down ? ?
 

DR.J56

Well-Known Member
Joined
Jul 26, 2021
Threads
7
Messages
512
Reaction score
670
Location
Texas
Vehicles
2020 F-350. 2021 Mustang Mach E
Country flag
I get this frequently also. Also get this sometimes in my truck with Sync 3. Not a big deal to me unless I’m actually using nav in an unfamiliar place. Very annoyingga.
 

RedStallion

Banned
Banned
Joined
Mar 9, 2021
Threads
50
Messages
1,393
Reaction score
1,770
Location
People's Republic of California
Vehicles
Mach-E, et al
Country flag
I'm not sure if it's a GPS or navigation software. The software is terrible, so it can be the reason for those issues.
Just yesterday the navigation brought me to the wrong address about 2 miles away from the actual place. Switching to Android Auto and the location is shown correctly.
Also, yesterday, I used voice commands telling to navigate to Petco. It brought me to some business called Patco. ? The terrible thing about the navigation screen it doesn't show anywhere the address it's taking you to.
 

Ford Motor Company

Well-Known Member
Official Ford Account
First Name
Brian
Joined
May 10, 2021
Threads
68
Messages
3,455
Reaction score
6,529
Location
Michigan
Vehicles
Mustang Mach-E
Occupation
Real Human & Community Manager
Country flag
I'm not sure if it's a GPS or navigation software. The software is terrible, so it can be the reason for those issues.
Just yesterday the navigation brought me to the wrong address about 2 miles away from the actual place. Switching to Android Auto and the location is shown correctly.
Also, yesterday, I used voice commands telling to navigate to Petco. It brought me to some business called Patco. ? The terrible thing about the navigation screen it doesn't show anywhere the address it's taking you to.
Hi there. This GPS concern doesn’t sound like something we want you to experience with your Mach-E. Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to look into how I can assist you on my end.
 

Deleted member 14759

Guest
Hello Ford, I went into my dealer for my 1st yr or 16000Km maintenance + asked them to look into my GPS error msg gliche of: "To use Android Auto, your vehicle needs a GPS signal to get the correct time. To get a signal, move your vehicle to an open area." Which I have done of course, along with a Sync 4 reset and a Master reset with the Ford CR service people via phone, with no go.

So, since I was due for maintenance anyways, I took my Premium AWD ER MME in for this, and they said that they may need it for a few days, because they would need to reprogram quite a few modules for the TS to find out what is wrong? Since, my location and time on the display is correct at all times, even when I am in the garage... The MME just will not connect with my Android auto, because of this error msg that pops up..

When I connect the via a USB, the phone gives me a red display msg of: 'Communication error 14, your cars software didn't pass Android Auto security checks. Make sure that the car's date+time are set correctly, and that Google Play services has been up dated.'

Again, I hav the correct date+time and updated my cell to OS v12 + all my s/w to the latest on it, but still nothing? My dealer says that it will take a bit of s/w troubleshooting, with possibility of wiping out my car's s/w, with no functions at all, so that's why ;they may nd it for a couple days??

What do you think of this? Or, do you have any ideas on this?
 

flapjake314

Well-Known Member
Joined
Jan 8, 2022
Threads
38
Messages
679
Reaction score
743
Location
NYC
Vehicles
Mach-E Select AWD
Country flag
Hello Ford, I went into my dealer for my 1st yr or 16000Km maintenance + asked them to look into my GPS error msg gliche of: "To use Android Auto, your vehicle needs a GPS signal to get the correct time. To get a signal, move your vehicle to an open area." Which I have done of course, along with a Sync 4 reset and a Master reset with the Ford CR service people via phone, with no go.

So, since I was due for maintenance anyways, I took my Premium AWD ER MME in for this, and they said that they may need it for a few days, because they would need to reprogram quite a few modules for the TS to find out what is wrong? Since, my location and time on the display is correct at all times, even when I am in the garage... The MME just will not connect with my Android auto, because of this error msg that pops up..

When I connect the via a USB, the phone gives me a red display msg of: 'Communication error 14, your cars software didn't pass Android Auto security checks. Make sure that the car's date+time are set correctly, and that Google Play services has been up dated.'

Again, I hav the correct date+time and updated my cell to OS v12 + all my s/w to the latest on it, but still nothing? My dealer says that it will take a bit of s/w troubleshooting, with possibility of wiping out my car's s/w, with no functions at all, so that's why ;they may nd it for a couple days??

What do you think of this? Or, do you have any ideas on this?
my GPS was broken for 6 months but i could always still connect android auto and use google maps, i never got the message you did. i tried all the resets including master reset, i had called ford and they made me do a weird rain dance of getting in and out of the car etc, nothing fixed it.

that said they fixed it this month, it was broken hardware (a bit surprising as it's all solid state...) and now i'm up and running again
Sponsored

 
 







Top