Honest answer please: When will Tesla Superchargers be added to Connected Navigation

[Tampamike]

Aren’t we NOT supposed to be using our phones while driving?

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[A-A-Ron]

Sure seems like Ford is doing a superb job of blowing up a lot of good will with all the own goals.

Overall, I think the Mach E is a solid car, but it's my first Ford and very likely my last. Other than a new HVBJB, I've experienced no major issues, but it's death by 1000 paper cuts. Cuts that should be patched in days but take years or maybe never will be addressed. Mechanically and finish it's been good - far better than a Tesla, for certain - but Ford struggles to write and release software in a modern fashion

 

[JohnFoxeSheets]

Overall, I think the Mach E is a solid car, but it's my first Ford and very likely my last. Other than a new HVBJB, I've experienced no major issues, but it's death by 1000 paper cuts. Cuts that should be patched in days but take years or maybe never will be addressed. Mechanically and finish it's been good - far better than a Tesla, for certain - but Ford struggles to write and release software in a modern fashion

Aaron, I couldn't agree more. It's so incredibly frustrating. Like you, this is my first Ford and while I love the car and the community, Ford just keeps doing inexplicable stuff that does nothing but frustrate and certainly doesn't inspire confidence. Ford hasn't for sure lost me as a future repeat customer, but they seriously need to get their house in order pronto.

 

[ryannix123]

@Ford Motor Company :

This has become ridiculous. It's been well over a year since we gained access to Tesla Superchargers. The Ford Connected Navigation is a PAID subscription product. We all saw the promo that 2025s have this feature (https://www.macheforum.com/site/threads/announcing-tesla-superchargers-connected-navigation.42532/). Clearly this is technologically possible.

• When do the rest of us gain the ability to navigate to Tesla Superchargers?
• When do we get to precondition en route to them?

Many of us here have been quite patient (others not so patient). If Ford were giving us full access to Connected Navigation it would be one thing, but to pay for Connected Navigation and not get this update in over a year shows a real failing in Ford's software groups. Is Ford really not able to negotiate this under your contract with Garmin?

Honestly, it would be nice if the Tesla iOS/Android app had the same navigation as Chargepoint, etc.

 

[Charge_Rob]

Is there something that shows what the prices are at the DCFC stations? Does Google Maps show the prices?

FordPass shows live pricing and availability for all 14 in-network BlueOval Charge Network partners, as does Connected Navigation.

 

[Charge_Rob]

@Charge_Rob, I see you liked a post on this thread. Do you have any information you can pass on to us? Sure seems like Ford is doing a superb job of blowing up a lot of good will with all the own goals.

Hi @JohnFoxeSheets - We've already communicated how Tesla Superchargers integrate with Connected Navigation https://www.macheforum.com/site/threads/tesla-superchargers-connected-navigation.42532/ earlier this year and this is on the road in 2025 F-150 Lightning and Mustang Mach-E vehicles today. The goal is to keep that thread up to date if/as things change. No news isn't good news or bad news, it's no news. When there's something to share, I will.

 

[ericNdfw]

Wow that really blows. I used "Public Charging" to navigate me to Tesla Superchargers as recently as Monday. I just tried and it is now dead. This is a big-time short-sighted screw job from Ford, methinks. At least the Tesla phone app will work. Maybe Apple will integrate it into CarPlay

Apple Maps will route to compatible Tesla chargers. It doesn't pre-condition the battery but that's not been a big deal for me.

 

[VindictivePantz]

What's so mind-boggling is that a built-from-the-ground-up app like ABRP can do all of the things people want (maybe not the preconditioning,) and it's probably a small team of people doing it - but Ford cannot get out of its own way to adopt simple development techniques to think about the user experience.

 

[Jimrpa]

I certainly don't have the answers you're looking for, but I do wonder why anyone would use Ford Nav. It gets nav wrong in populated areas (it thinks the entrance to my house is on a different street, when I used to nav to chargers it would get the last turn-by-turn wrong), it can't do "find things along route", and it's expensive. The only gap was precondition and battery on arrival, and Google Maps closed the gap (on android only admittedly). If you're willing to pay $5 a month you can get it all, on screen, with ABRP (again, android).

Why not vote with your feet? Isn't life too short to write posts asking Ford to do something Ford won't do? I mean, it's only the nav system and they did the important thing by allowing CP / AA so we aren't stuck (thanks ford!).

I actually like the native navigation app. I prefer the “look” of its renderings and the way it auto zooms in and out over the Apple look and the Google look. I only use Apple Maps when I must and I avoid using Google (and will continue to do so until they give me what I consider a fair cut for their monetization of me).

 

[ericNdfw]

What's so mind-boggling is that a built-from-the-ground-up app like ABRP can do all of the things people want (maybe not the preconditioning,) and it's probably a small team of people doing it - but Ford cannot get out of its own way to adopt simple development techniques to think about the user experience.

Agreed. ABRP's routing is excellent but the CarPlay experience was pretty buggy the last time I tried roadtripping with it. That was over a year ago though, so I should probably give it another shot. (maybe all that Rivian money has improved it a bit)

 

[VindictivePantz]

Agreed. ABRP's routing is excellent but the CarPlay experience was pretty buggy the last time I tried roadtripping with it. That was over a year ago though, so I should probably give it another shot. (maybe all that Rivian money has improved it a bit)

ABRP is what I like to call an "engineer's application" - it's not simple enough for many people to use, but once you understand the moving parts, it's great. The buggines it used to have seems to be better, and the interface continues to improve.

I'm lucky as I'm running Android, so I use Google most times, but leverage ABRP for anything extensive.

 

[ericNdfw]

ABRP is what I like to call an "engineer's application" - it's not simple enough for many people to use, but once you understand the moving parts, it's great. The buggines it used to have seems to be better, and the interface continues to improve.

I'm lucky as I'm running Android, so I use Google most times, but leverage ABRP for anything extensive.

Yeah, I find my non-engineer family members' eyes glaze over when I try to show them the ABRP interface.

Apple Maps provides pretty much all I need for most road trips now. I'd love it if charger pre-conditioning was there, but it's not that big of a deal to me as most stops I make pretty much match the time it takes for me to use the restroom, buy and eat lunch/dinner and reply to emails or slack messages for work.

 

[ChasingCoral]

Apple Maps will route to compatible Tesla chargers. It doesn't pre-condition the battery but that's not been a big deal for me.

Yes and I may start using it for trips in my Mach E because of it. Unfortunately, Apple Maps sucks when it comes to calculating range, etc. when towing our trailer with our Lightning. That's where it is really important for Ford to get Tesla Superchargers into the Connected Navigation.

 

[ericNdfw]

Yes and I may start using it for trips in my Mach E because of it. Unfortunately, Apple Maps sucks when it comes to calculating range, etc. when towing our trailer with our Lightning. That's where it is really important for Ford to get Tesla Superchargers into the Connected Navigation.

Ugh! That is frustrating. I don't have a Lightning so towing range calculations didn't occur to me. I just let my Ford Nav subscription lapse because I never use it but if I was in your position, I'd be pretty upset about the current situation too.

 

[JohnFoxeSheets]

Hi @JohnFoxeSheets - We've already communicated how Tesla Superchargers integrate with Connected Navigation https://www.macheforum.com/site/threads/tesla-superchargers-connected-navigation.42532/ earlier this year and this is on the road in 2025 F-150 Lightning and Mustang Mach-E vehicles today. The goal is to keep that thread up to date if/as things change. No news isn't good news or bad news, it's no news. When there's something to share, I will.

Rob, I get it, you're restricted by what you can say. But please take back to your management that this is seriously messed up. Ford offered one solution for pre-2025 owners to find Tesla chargers: Public Charging, which has now been taken it away. Communications 101 says that you must notify the customer how they can maintain critical functionality when a feature is removed. Oh, and obliquely suggesting that (roughly) half your customers replace their Apple phones with Androids is not an acceptable answer.

I stand by my earlier statement: these are own goals by Ford.

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