How to add and remove profiles on new version of sync??? Help !

[aberberich]

Hello!
I have the new version of Sync with volume knob that does temperature etc. Really love it. Only issue I’m noticing is I can no longer locate the screen to add/remove profiles. I tend to do this 1x a month when my Mach E gets stuck in “guest” profile (bug still not fixed in this release sadly). Could someone point me to where the add/remove profiles setting has gone in this version? I’ve looked everywhere and even consulted the manual which has the out of date instructions.
Thanks!!

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[Neil4Real]

Top right

 

[kdonnel]

You can always just reboot sync when it gets stuck on guest.

99% of the time it will then load the correct profile after the reboot. For the 1% it does not you are able to select the correct profile after the reboot.

 

[aberberich]

Top right

i have 3 profiles already. If I go to the top right it simply has a message about “you have the max number of profiles already please remove some in the system to add more. Then it does not have an option to remove any.

 

[meyousikmann]

Then it does not have an option to remove any.

Ditto. I see no way to delete a profile.

Ever since the update, none of my profiles are working anymore. My last resort is to just delete them and start over, but I can find no way to delete them.

 

[aberberich]

Ditto. I see no way to delete a profile.

Ever since the update, none of my profiles are working anymore. My last resort is to just delete them and start over, but I can find no way to delete them.

I figured it out this morning! Its way more complicated than it needs to be haha.

1) Open the profile screen in the top right by clicking the letter in the top right.
2) You should now see all 3 of your profiles with the active one on top.
3) Activate the profile you want to delete by tapping it.
4) The active profile you want to delete should now be on top. To the right you will notice a little pencil icon. Tap that pencil icon
5) This will take you to another screen that has a "Delete Profile" button!

 

[meyousikmann]

I figured it out this morning! Its way more complicated than it needs to be haha.

1) Open the profile screen in the top right by clicking the letter in the top right.
2) You should now see all 3 of your profiles with the active one on top.
3) Activate the profile you want to delete by tapping it.
4) The active profile you want to delete should now be on top. To the right you will notice a little pencil icon. Tap that pencil icon
5) This will take you to another screen that has a "Delete Profile" button!

Thanks for posting this. I'll check it out once the wife brings the car back home.

Really question whether Ford has UX engineers.

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