I’m One of Those

[MarkM307]

So, I clicked all the right web links on February 29th. I reserved my “Tesla” charger. And NOTHING has gone right since then. No confirmation. No reservation number. No email. No way to try again. No answers from Ford. No nothing. It’s frustrating beyond belief. I love Ford and I hate them at once.

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[GreaseMonkey]

So, I clicked all the right web links on February 29th. I reserved my “Tesla” charger. And NOTHING has gone right since then. No confirmation. No reservation number. No email. No way to try again. No answers from Ford. No nothing. It’s frustrating beyond belief. I love Ford and I hate them at once.

Check on the ford website. They have a link for checking status.

 

[Travlcub]

For questions about order status, call (844) 589⁠⁠‑0060, Monday–Friday 8:30 a.m.–5:30 p.m. ET. For all other questions, please call (800) 392‑⁠⁠3673, Monday–Friday 8:00 a.m.–11:00 p.m. ET, Saturday 8:00 a.m.–8:00 p.m. ET.

 

[AKgrampy]

I know this is crazy talk but for about $200 you can just order one from a third party and skip the wait and frustration.

 

[Space_Pony]

When you go to this site, is there an option to check your adapter status as in my screenshot?

https://www.ford.com/myaccount/?gnav=header-account

 

[Mach1E]

Check on the ford website. They have a link for checking status.

And check your junk email from Feb 29.

The email is automated.

 

[ack154]

When you go to this site, is there an option to check your adapter status as in my screenshot?

https://www.ford.com/myaccount/?gnav=header-account

There's no link there on my account and I absolutely have an adapter ordered and a confirmation email.

There is a link further down to reserve an adapter. And if I click that, it just takes me to my Connected Services page (where the original order request option was) and there's still nothing there. I can't find a single thing on my Ford.com account page that shows me any info about an adapter order - but if I find the email and click the link, I still get a status (still a June delivery).

 

[MarkM307]

Check on the ford website. They have a link for checking status.

Nope. I get no link

 

[MarkM307]

There's no link there on my account and I absolutely have an adapter ordered and a confirmation email.

There is a link further down to reserve an adapter. And if I click that, it just takes me to my Connected Services page (where the original order request option was) and there's still nothing there. I can't find a single thing on my Ford.com account page that shows me any info about an adapter order - but if I find the email and click the link, I still get a status (still a June delivery).

You’re still better off than I am. I too wind on the Connected Services page. But I have no date

 

[MarkM307]

For questions about order status, call (844) 589⁠⁠‑0060, Monday–Friday 8:30 a.m.–5:30 p.m. ET. For all other questions, please call (800) 392‑⁠⁠3673, Monday–Friday 8:00 a.m.–11:00 p.m. ET, Saturday 8:00 a.m.–8:00 p.m. ET.

Been there tried that. It’s a “Special Promotion” or project. Or something. And believe me, they cannot give you any information

 

[MarkM307]

I know this is crazy talk but for about $200 you can just order one from a third party and skip the wait and frustration.

I kinda wanted the actual adapter made by Tesla. I could easily see Tesla deciding to ban 3rd party adapters.

 

[andyrross]

Liv and Patrick's site has a look up you can use with your VIN. https://mustangmacheclub.org/
@Mach-E VLOG

 

[MarkM307]

Liv and Patrick's site has a look up you can use with your VIN. https://mustangmacheclub.org/
@Mach-E VLOG

Wow! That website actually worked! Thank you so much. It says I ordered it on March 1st. With an expected ship date of August. Woo hoo

 

[generaltso]

I kinda wanted the actual adapter made by Tesla. I could easily see Tesla deciding to ban 3rd party adapters.

They already have. But they can't really stop them since the adapters are passive.

 

[Chuck]

So, I clicked all the right web links on February 29th. I reserved my “Tesla” charger. And NOTHING has gone right since then. No confirmation. No reservation number. No email. No way to try again. No answers from Ford. No nothing. It’s frustrating beyond belief. I love Ford and I hate them at once.

I'd ask for my money back!

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