Infotainment Screen reset itself while driving

[K2H]

I’m now 850 miles into my road-trip to Colorado. Fingers crossed, knock on wood, etc. no problems except this restart one. Happened last night right as we crossed a time zone. Probably a coincidence. It was quite startling and thought the dreaded “Stop safely” was about to flash. Driver display thankfully stayed on. It restarted pretty quickly and Apple Maps and even streaming music continued where it left off. Got the 3.1.1 update OTA last week and the recall patched at the dealership a couple weeks ago. Never happened before this. 2022 GTPE

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[dtbaker61]

See this tread and reference this SSM:

https://www.macheforum.com/site/thr...e-information-and-entertainment-screen.18884/

Coincidentally I'm sitting in my dealer's lounge right now waiting for my screen to be replaced. It took them ~2 months to get a replacement in the shop - hopefully they're generally available now.

I had my screen replaced the first month I had the car. I took a picture of the drivers display on, and screen black, followed with a FLIR picture showing front of screen temp was 130F while windsheild was closer to 150F.

My dealer got a screen in about a week, called me in, and a Ford Field Engr was there to train their tech on the procedure. Took about 4 hours to remove/replace. Field Engr said they had a run of bad chips.