MissouriMachE
Member
I will also say in the beginning when I wasnt getting anywhere, I opened a case online with Ford and performed several tests they asked me to run. When the issue kept appearing after the tests they told me to take it to my dealer to have it replaced. However, the dealer seemed hesitant to replace it. They also informed me, "by the way, we will not be an EV service shop at the end of this year". Wow, nice! While we like our Mach-e this little experience has not been ideal. I should add that after I "gave up" a dealer person did call after a week or two and asked me how things were going. I told them the issue was still happening. They finally did offer to replace the unit but we were away on vacation. I have not been back to the dealer yet.
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