Latest Software Update Info Missing in FordPass

bncwhite

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I know some are able to see the latest PowerUp in FordPass and I’ve seen screenshots on the forum. I can’t find that thread.

I have FordPass 4.22.2 and my car recently installed 3.5.4.2. My phone is on iOS 16.1.1.

When I go to the FordPass Software Updates screen, I can’t figure out how to see the latest update, other than getting in the car, viewing it there. Do I need to disable Automatic Updates? Must I remove the phone from my car and delete the car from the app and PAAK and delete the app, reboot, reinstall, and set it all up again? I don’t want to go through all those steps again;PAAK last time was a PITA setup. Any ideas? Here’s my current screen.

Ford Mustang Mach-E Latest Software Update Info Missing in FordPass 37E5E573-8313-463B-AA06-6A360DBEE8DF
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Ford Motor Company

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I know some are able to see the latest PowerUp in FordPass and I’ve seen screenshots on the forum. I can’t find that thread.

I have FordPass 4.22.2 and my car recently installed 3.5.4.2. My phone is on iOS 16.1.1.

When I go to the FordPass Software Updates screen, I can’t figure out how to see the latest update, other than getting in the car, viewing it there. Do I need to disable Automatic Updates? Must I remove the phone from my car and delete the car from the app and PAAK and delete the app, reboot, reinstall, and set it all up again? I don’t want to go through all those steps again;PAAK last time was a PITA setup. Any ideas? Here’s my current screen.

Ford Mustang Mach-E Latest Software Update Info Missing in FordPass 37E5E573-8313-463B-AA06-6A360DBEE8DF
Hi there. This Software Update concern doesn’t sound like something we want you to experience with your Mach-E. Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to look into how I can assist you on my end.
 

Logal727

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I know some are able to see the latest PowerUp in FordPass and I’ve seen screenshots on the forum. I can’t find that thread.

I have FordPass 4.22.2 and my car recently installed 3.5.4.2. My phone is on iOS 16.1.1.

When I go to the FordPass Software Updates screen, I can’t figure out how to see the latest update, other than getting in the car, viewing it there. Do I need to disable Automatic Updates? Must I remove the phone from my car and delete the car from the app and PAAK and delete the app, reboot, reinstall, and set it all up again? I don’t want to go through all those steps again;PAAK last time was a PITA setup. Any ideas? Here’s my current screen.

Ford Mustang Mach-E Latest Software Update Info Missing in FordPass 37E5E573-8313-463B-AA06-6A360DBEE8DF
If it shows it on the car, no reason to worry. It's probably just something up with the app or Ford's servers.
 

breeves002

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Yeah just read it in the car. The software just isn't happy. Its not like they give you any useful release notes anyways most of the time.
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