Lemon law for Mach-e

[Dboi77]

I have a Mach-e that’s a couple months old but within that time there was a bad storm and part of a building hit and damaged the body of the car. I’ve been working with the collision center through the dealership and the building’s insurance and have now gotten approval to get the damage fixed. However within the time I was trying to get that process started I got the power train/ high voltage error. It’s been at the dealership for a month now and supposedly the dealership is still waiting on parts for the battery but I’m starting to think I’m done with this car and the constant issues. Im wondering how the lemon law would work if there’s $6000 of body damage on the car itself besides the battery issues. Would ford still be forced to take it back? Would I get the same amount of compensation? As it is now the buildings insurance wants to have an appraiser take a look at the car prior to repairs but I’m trying to buy time as I don’t even have the car?

Sponsored

 

[RickMachE]

You can easily read your state's Lemon Law, but the car would have to be repaired (body) before any buyback I suspect.

 

[Pidg133]

I lemon lawed a RAM truck and had a small fender bender (literally just a small dent in the front fender). I just had the damage repaired with a body shop and they never said a word about it during the buyback process and still was fully compensated. If you haven't already I'd highly suggest getting a lawyer to do the negotiating for you, especially since they're paid by the manufacturer.

 

[Dboi77]

I actually got it back the day after I applied with Ford’s buy back program. I got approved anyway but one of their offers is for them to pay me to keep the car. I’ve got to say I had planned on keeping it anyway because I love it but I just want to make sure the battery isn’t going to go out again. Everything is covered by warranty either way but it would be nice to exchange it for a new car without the repaired body damage,, even if it’s another MME. it’s a tough call.

 

[Earplug]

The "Lemon Law" is a legal proceeding. Ford has the ability to do a "recovery" process at anytime. They may cite using the Lemon Law as the reason just because the public seems to understand the term.

I had a wreck with my MME (not at fault) and it took over 19 weeks to get it repaired. During the process of working with Ford Customer Satisfaction team they asked what they could do to lessen the pain of waiting so long for parts. I, somewhat jokingly, said "buy my Premium back and I would buy a GT". Surprisingly a week or so later they agreed. At no time did I suggest Lemon Law but they transferred my Case to the Recovery Team that handles Lemon Law process.

Sponsored