Mileage Complaint

[PCS2021]

The ER AWD is advertised with a range of 335 miles. Mine shows 278, at best. Speaking to the dealer and my Mach E Support Concierge, this is normal.

I paid for a FE with a 335 mile range. 278 is NOT 335.

Please comment IF you too are unhappy about the blatant misrepresentation. I've even asked to reject the car (awaiting a reply).

You don't have to complain directly, but I'd like to know if the range issue is causing anyone to feel a bit miffed.

My MME is an EX AWD and I’ve gotten 300 miles on o charge one time. But, it dropped to 290 within the first couple of miles. On average, I get 275 to 290 on a charge.

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[jojomontag]

Where does it say 335 miles for an AWD extended? I have the Extended Cal Route 1 RWD and at 100% it’s been showing about 320 miles. Ford claimed 305. I only charge it to 280 or 290 but have had no issues. Owned mine since May.

It's based on a calculation the UK uses for range and is advertised on Ford's UK site (https://www.ford.co.uk/cars/mustang-mach-e/models-specs/awd).

 

[Blinkin]

I agree the consumer is always responsible for making informed purchases, but I think all businesses have a responsibility to provide accurate information when marketing their products. I do NOT think it is the government's job to force car manufacturers to be honest with their marketing, and I think people like @Trevor and others do have a responsibility to call them out and put the heat on them so they are honest.

Maybe the EU or the UK requires all car advertisements and promotional material to include the WLTP estimate, but I bet Ford, Mercedes and others are not prevented from reporting more accurate estimates. I bet they could include the EPA estimate if they wanted, or they could include an estimated highway range if they wanted. They could do it, so why don't they?

They don't do it because a real highway estimate will look bad, and will not help sell their vehicles, right? Is that something consumers should just accept? Or should we complain about it? In a free market, which is what I believe we should have, the consumers need to complain, they need to push back, they need to punish companies that deceive or mislead consumers with bad word-of-mouth that hurts their brand image. That is the best way to get them to change. If we all just go along, and say "oh well", then they will keep deceiving us and we will keep taking it. No thanks.

BTW - because I am an educated consumer of the MME, am not going to be disappointed with my range. I am very educated in what to expect, but that does not mean Ford should be off the hook. And not Ford specifically, but all of the industry needs to get together and fix this. They can create a standard that is better than the EPA one, one that we can all appreciate. They can do it, and they will if consumers demand it.

Are you seriously trying to argue Ford doesn't publish the EPA range of the MME? It's literally plastered all over the Ford US website, and probably hundreds of others.

 

[Kabish]

Hi
The European spec or maybe the non first edition, is different,.
The Range for the UK AWD extended edition is definitely 335 on the Ford UK Web site along with a 0-60 of 5.8sec which I believe is also different to the US spec. I also believe the European version has different suspension tuning for European roads, but that may not be true.
As for the actual range 292 is the best I had on the GOM so far but It's only done 135 miles so far so who knows how true this is.

Yes I was in my phone and did not see the OP was from UK

 

[Trevor]

My MME is an EX AWD and I’ve gotten 300 miles on o charge one time. But, it dropped to 290 within the first couple of miles. On average, I get 275 to 290 on a charge.

I think that is about right. Dealer said that is what seems to be the common range expectation or delivery.

 

[Trevor]

Are you seriously trying to argue Ford doesn't publish the EPA range of the MME? It's literally plastered all over the Ford US website, and probably hundreds of others.

WLTP in EU

 

[Andeh]

Another thread filled with Americans oblivious to the rest of the word and the subforums this website contains.

 

[David Randall]

The ER AWD is advertised with a range of 335 miles. Mine shows 278, at best. Speaking to the dealer and my Mach E Support Concierge, this is normal.

I paid for a FE with a 335 mile range. 278 is NOT 335.

Please comment IF you too are unhappy about the blatant misrepresentation. I've even asked to reject the car (awaiting a reply).

You don't have to complain directly, but I'd like to know if the range issue is causing anyone to feel a bit miffed.

The real world range for this car has been widely reported in the media and on online reviews, including YouTube. I have the same model as you do and I've been averaging around 300 miles. This is what I expected when I bought the car and is perfectly adequate for long journeys. There are so many factors that affect range and the reported 335 mile range needs to be considered as an optimum in perfect conditions.

 

[JimmyMachE]

All of my former ICE vehicles were advertised with very competitive fuel consumption figures (and very long range, correspondingly), yet I had never ever achieved the claimed fuel consumption. I paid for 58 mpg, not 46 mpg! I paid a lot, yet the real range was nowhere near the advertised figure.

I complained, tried to reject them, elevated the case to the headquarters, but to no avail...

 

[Shayne]

Another thread filled with Americans oblivious to the rest of the word and the subforums this website contains.

Define Americans and no it was obvious from the start he was one of our UK friends and it was stated he was stating WLTP range on the first page. Some people just do not read to make a comment. Some post look I drive like your grandma and I get WLTP range.

I think the OPer was confused and thought you could drive the vehicle any which way you want in any condition and get what the test range stated. I think some of those americans have tried to explain and make it clear to him what he should expect. The OPer is the only one that knows if he has learned something from some of those oblivious americans.

 

[UK-Buyer]

Does anyone know if the WLTP figures assume one pedal driving is enabled, as that would certainly bump up the urban driving part of this metric?

 

[Blackbluff]

By chance are we mixing miles and kilometers? The 270 miles sounds about right. However, if the measurements is kilometers the 335 could be right. A lot depends on your driving style and road conditions just like with an ICE. The lower than expected results could be due to a lack of smoothness in accelerating and use of regenerative braking.

 

[Shayne]

By chance are we mixing miles and kilometers? The 270 miles sounds about right. However, if the measurements is kilometers the 335 could be right. A lot depends on your driving style and road conditions just like with an ICE. The lower than expected results could be due to a lack of smoothness in accelerating and use of regenerative braking.

Hope not and hoping 270 translates to 435 . I know the middle finger is the metric equivalent to the pointer but hoping it is not that bad. epa is 435 KM.

 

[Andeh]

Define Americans and no it was obvious from the start he was one of our UK friends and it was stated he was stating WLTP range on the first page. Some people just do not read to make a comment. Some post look I drive like your grandma and I get WLTP range.

I think the OPer was confused and thought you could drive the vehicle any which way you want in any condition and get what the test range stated. I think some of those americans have tried to explain and make it clear to him what he should expect. The OPer is the only one that knows if he has learned something from some of those oblivious americans.

I'm fully aware of the OP being oblivious as well, it's well known range estimates are estimates and it's been a useful thread to demonstrate the breadth of experience people are having with their cars.

I'm referring to the multiple new posters who keep joining this thread parroting the same line about how "Ford only stated 270" and "show me where on the website it says 335".

It's getting very repetitive, and if any of them took the two seconds required to check the subforum, read the posts which refers to WLTP, read the thread they're responding to, or even look at the little icons by usernames, they'd realise their comments aren't relevant or have already been addressed. However, no, they keep chirping up with the same redundant lines about their local market promises. While some of these are helpful real world experiences, constantly questioning the 335 figure isn't helping anyone.

I define Americans as those with the little US Flag on their profile. If you'd rather I was more pedantic I'll refer to them as US Citizens so I don't tar any other North Americans with the same brush, eh?

I'm a little grumpy as this isn't the first thread where people have ignored the subforum and the OPs local market when responding.

 

[Shayne]

I'm fully aware of the OP being oblivious as well.

I'm referring to the multiple new posters who keep joining this thread parroting the same line about how "Ford only stated 270" and "show me where on the website it says 335".

It's getting very repetitive, and if any of them took the two seconds required to check the subforum, read the posts which refers to WLTP, read the thread they're responding to, or even look at the little icons by usernames, they'd realise their comments aren't relevant or have already been addressed. However, no, they keep chirping up with the same redundant lines about their local market.

I define Americans as those with the little US Flag on their profile. If you'd rather I was more pedantic I'll refer to them as US Citizens so I don't tar any Canadians with the same brush, eh?

I'm a little grumpy as this isn't the first thread where people have ignored the subforum and the OPs local market.

Yes you did define Americans and I may suggest internet noise comes out of all countries. Welcome to online.

You can learn a lot on forums but yes you need to filter out the background noise. That is only going to get more and more over time I think based on current progress. In the 90's there were only geeks and the tech talk was good but now they got phones CD\. You have phones there right? ?. They even have a name for the BS background noise now it is called disinformation. Getting tough to filter. Get that second cup. ?

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