New app - no BEV remote start?

[AngryMan]

But yeah, a lot of questions here and 99.999999% of the Facebook Mach-e group questions can be answered with RTFM.

RTFM ????
OHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH. I get it now ?

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[AngryMan]

But yeah, a lot of questions here and 99.999999% of the Facebook Mach-e group questions can be answered with RTFM.

Read The FORD Manual !
Right ?

 

[Kamuelaflyer]

Read The FORD Manual !
Right ?

Yeah. What else could the F mean?

 

[Garbone]

About that manual.......

 

[MachJack]

Hmmm, my version of FordPass (of which I got a new beta version in the last couple of days) on iPhone doesn't have the slide to start, it has a "Start" button in the upper right corner, but ONLY when the car is plugged in. Otherwise, I only have the Climate button, which shows whether it is plugged in or not.

I'm still not sure what the difference is between the two. It's not like you're starting up the electric motors. Maybe the "Start" button when it's plugged in is doing battery conditioning?

The start button actually starts charging the car. It's very confusing.

 

[Opa]

This thread is a great example of how @Ford Motor Company totally screwed up this new release. EVERYONE calls it REMOTE START. FORD called it REMOTE START. Then, some idiot, or some committee, changed it to CLIMATE.

This is closely followed by launching a feature called BlueCruise, which was handsfree driving, then deciding to incorporate all assisted driving under the name.

Next would be launching Charge Assist, and then renaming it to Public Charging.

You can't make this stuff up, can you? Even their own reps can't follow the illogic.

actually, Rick, if I recall correctly, they did not call it remote start. The old app had a slider that said slide to start.
Now the icon is simply a fan and even better, it’s a button that you only have to tap once (instead of a clumsy slider)

From a human factors point of view, this makes sense because you’re not “starting“ anything on a BEV you are, however, turning on the climate control. ??

 

[HuntingPudel]

The start button actually starts charging the car. It's very confusing.

Bad UI programming. In context, there is a ribbon across the top of the car is plugged in. The ribbon gives information about the current charge session. The button is only present in the ribbon and it is state-driven. It is marked “Start” if the car is not charging and “Stop” if the car is charging. I assume that the UI people made the poor assumption that the user would recognize the ribbon and note that the button was part of the ribbon. The text in the button is missing the text “ Charging” to make it more informative. The old behavior of “Charge to 100%” is missing, which I believe is much more important to have than starting or stopping the current charge session. ?‍?

 

[RickMachE]

actually, Rick, if I recall correctly, they did not call it remote start. The old app had a slider that said slide to start.
Now the icon is simply a fan and even better, it’s a button that you only have to tap once (instead of a clumsy slider)

From a human factors point of view, this makes sense because you’re not “starting“ anything on a BEV you are, however, turning on the climate control. ??

You are not remembering correct. It,was a button labeled START.

 

[Opa]

You are not remembering correct. It,was a button labeled START.

apologies, Rick; the physical button is labeled start (although I have covered the start button with a Mandalorian start button cover?)

However, I thought we were talking about the app not the physical button on the vehicle?

 

[RickMachE]

apologies, Rick; the physical button is labeled start (although I have covered the start button with a Mandalorian start button cover?)

However, I thought we were talking about the app not the physical button on the vehicle?

We are. Big round button to push. Lock button on one side, Unlock on the other. No slider.

 

[Space_Pony]

The start button actually starts charging the car. It's very confusing.

Only if it's plugged in and not charging. There is no start button if it's not plugged in.

 

[RMoore]

Bad UI programming. In context, there is a ribbon across the top of the car is plugged in. The ribbon gives information about the current charge session. The button is only present in the ribbon and it is state-driven. It is marked “Start” if the car is not charging and “Stop” if the car is charging. I assume that the UI people made the poor assumption that the user would recognize the ribbon and note that the button was part of the ribbon. The text in the button is missing the text “ Charging” to make it more informative. The old behavior of “Charge to 100%” is missing, which I believe is much more important to have than starting or stopping the current charge session. ?‍?

I’m confused about the new version’s way of informing charging status. I’m at work and the app seems to be referring to my last charging session at home when I charged to 70%. But I have it set to charge to 95% at work yet it doesn’t seem to be showing that. Posting some screenshots from the app (I closed it and restarted but no change).

 

[milepost1]

I perhaps shouldn't even be sticking my nose in here, but... As someone who works in healthcare with a lot of people who have service dogs, while I do understand your concerns and some of what you may struggle with on a day to day basis, I am sorry if some salesman or other information source led you to believe this car can do what it officially cannot do yet. It has no official pet mode. @Kamuelaflyer explains the work-around, to leave the car on and disable the auto-shut-off feature. However, keep in mind that it's a work-around, about as safe as leaving a gas car running to keep the cabin comfy. Ford has been told repeatedly that many drivers want an official pet mode. However, I suspect they won't release such a feature until they're extremely confident it won't fail, because they don't want to be liable if someone left their dog in the car when it failed. Because it's not an official, sanctioned feature, I would be hesitant in how much to rely on it, just like I would be hesitant to rely on leaving my kids or dogs in my old Prius while running, for extended periods of time.

That being said, your perspective, as a driver with a disability, who needs to have a service dog with you most of the time, but who may have times when your service dog may need to stay in the car... You have a perspective that @Ford Motor Company needs to hear. A number of my patients have service dogs that come into the office with them, but a number have emotional support animals thst cannot enter, as they aren't full service dogs, but that are still serving really important roles, and may sit and wait in their person's car. Ford cannot grant us everything we ask, but I think Ford is at least listening, and at least sometimes has implemented changes based on customer feedback.

Yes I hate when I have to leave my emotional support snake in car. Actually service animals are VERY well trained. Takes a year or mote of training. Seen many support animals who don't even have basic training. If not trained leave your animals at home, including your children. Lol

 

[milepost1]

actually, Rick, if I recall correctly, they did not call it remote start. The old app had a slider that said slide to start.
Now the icon is simply a fan and even better, it’s a button that you only have to tap once (instead of a clumsy slider)

From a human factors point of view, this makes sense because you’re not “starting“ anything on a BEV you are, however, turning on the climate control. ??

Totally makes sense. However as Ford previously called it remote start and had start button on app, why would I know now, start means start charging to 100%? I would have never guessed without any other clues that start now meant charge to 100% . Even sending what you wrote out with app would have created a lot less frustration. Changing nomenclature, even if correcting terminology, you need to let people know you are changing it. Now if they change the "L" to actually mean something and do something need to let you know. "L" always meant LOW gear. What does it mean now?

 

[Opa]

Totally makes sense. However as Ford previously called it remote start and had start button on app, why would I know now, start means start charging to 100%? I would have never guessed without any other clues that start now meant charge to 100% . Even sending what you wrote out with app would have created a lot less frustration. Changing nomenclature, even if correcting terminology, you need to let people know you are changing it. Now if they change the "L" to actually mean something and do something need to let you know. "L" always meant LOW gear. What does it mean now?

my buddy, ChatGPT for provided the answer?
“
On a Battery Electric Vehicle (BEV), "low gear" typically refers to a driving mode or setting that optimizes the vehicle for increased torque and better control at low speeds. Unlike traditional internal combustion engine (ICE) vehicles, BEVs usually do not have a multi-gear transmission; instead, they often use a single-speed transmission due to the broad and consistent torque curve of electric motors.

In a BEV, "low gear" mode can have the following implications:

1. **Increased Torque at Low Speeds**: This mode provides higher torque, which is useful for situations that require strong acceleration from a stop or for driving in challenging conditions like steep inclines or off-road.

2. **Enhanced Regenerative Braking**: "Low gear" might enhance regenerative braking, where the electric motor acts as a generator to convert kinetic energy back into electrical energy, which is stored in the battery. This not only helps in slowing down the vehicle but also in extending the range by recovering energy.

3. **Better Control**: It provides better control at lower speeds, which is beneficial for tasks like towing, navigating through rough terrain, or precision driving in congested areas.

Overall, "low gear" in a BEV is a setting that optimizes the performance of the electric motor and regenerative braking system for specific driving conditions, rather than a literal gear in a transmission system.”

thank you open AI.

That is all
??

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