PAAK compatible with iPhone 8?

[Indy Mike]

Just had my Mach-e in for service and recalls on lots of issues including PAAK. Field Service Engineer replaced “Connector/Harness that goes to the RFA module” due to a found corrosion. My service ticket says, “(Note: I PHONE 8 WILL NOT WORK AS KEY PER. FSE DUE TO THE PROGRAMMING OF VEHICLE.” Ford says Ford Pass works with IOS 13.0 and above. My iPhone is updated way past 13.0. Something seems off on that. Is it the version of IOS or the model of the iPhone that determines if PAAK will work? Or does working with Ford Pass not guarantee working as PAAk?

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[Motomax]

There’s no reason IPhone 8 shouldn’t work. Paak requires min of Bluetooth 4.2 , iPhone 8 has Bluetooth 5.0.

 

[Blue highway]

I used an iPhone 8 as my PAAK for 3 months with no special problems. iPhone 12 now which also works ok. I’ve never carried a FOB.

 

[Indy Mike]

There’s no reason IPhone 8 shouldn’t work. Paak requires min of Bluetooth 4.2 , iPhone 8 has Bluetooth 5.0.

I wonder what the FSE means by “the programming of the car”?

 

[DevSecOps]

I wonder what the FSE means by “the programming of the car”?

In Ford terms this means "I have no clue what to do or how PaaK works so we'll just put this down so that the customer can stop asking questions"

The car has no programming to work with specific phones but there are hardware limitations which have been described already.

 

[Motomax]

I wonder what the FSE means by “the programming of the car”?

I’m assuming is because iPhone 8 came with iOS 11 and they are using that as a scapegoat.
call the fordpass customer service instead. You likely need to delete the mach e Bluetooth connection in your phone, then reset paak and Bluetooth from the settings in the vehicle.
after that try to setup Paak again.

 

[Indy Mike]

In Ford terms this means "I have no clue what to do or how PaaK works so we'll just put this down so that the customer can stop asking questions"

The car has no programming to work with specific phones but there are hardware limitations which have been described already.

I’m assuming is because iPhone 8 came with iOS 11 and they are using that as a scapegoat.
call the fordpass customer service instead. You likely need to delete the mach e Bluetooth connection in your phone, then reset paak and Bluetooth from the settings in the vehicle.
after that try to setup Paak again.

it appeares to be working. I just set it up. Almost didn’t try because of what the FSE wrote on my shop ticket. If I have problems this time I’ll try to get a firmer answer from Ford. IOS version or iPhone model, which drives obsolescence?

 

[Motomax]

it appeares to be working. I just set it up. Almost didn’t try because of what the FSE wrote on my shop ticket. If I have problems this time I’ll try to get a firmer answer from Ford. IOS version or iPhone model, which drives obsolescence?

Apple is really big on backwards compatibility compared to android. Ios15 compatibility went back 6 device generations. The Paak requirement for iOS 15 likely has to do with utilizing features that were added in that update and compatibility with the app. All those devices also have the required Bluetooth hardware (iPhone 6s is the oldest u can use).

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