Pre-Collision Assist Not Available

Iggiv1992

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Hi,
Recently I’ve had the pre-collision assist not available pop up on my instrument panel and has gone away in a matter of seconds. But this time the lamp is staying on. I would like to know if there is a way I can manually reset the lamp? If there is no way to do so I did schedule an appointment with the dealership for this week in hopes of them fixing this issue!
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RickMachE

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Windshield dirty?
 

mach-e-waiting

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Igor
my 2021 Mach-E has perhaps the same issue.
The warning said Front Camera failed . . . Front pre-collision not working

Then in Ford Pass I have a warning with a date:
"Pre Collision Assist Not Available"

it says Clean the Grill Surface in front of the RADAR sensor. Not sure but there are TWO round gadgets one on either side of the Ventilation blades below the Fr License plate. I guess those are RADAR sensors ?

Just above the Horse emblem there is a center mounted Front Facing Camera right on the lip of the Frunk lid
Do you have a similiar message in your Ford Pass app ?
 

RidingwithScotty

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I’ve had this issue pop up and was told at the dealer I needed new wiring and a camera; wondering if it’s related to this TSB: https://www.macheforum.com/site/thr...0-49-stored-in-the-ipma-will-not-clear.27887/

though of course I feel like Ford has had issues with this in previous years, my 2018 Edge would put on the pre collision alert if a shadow crossed the sensors path at just the right angle with no other vehicles on the road.
 


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Iggiv1992

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Igor
my 2021 Mach-E has perhaps the same issue.
The warning said Front Camera failed . . . Front pre-collision not working

Then in Ford Pass I have a warning with a date:
"Pre Collision Assist Not Available"

it says Clean the Grill Surface in front of the RADAR sensor. Not sure but there are TWO round gadgets one on either side of the Ventilation blades below the Fr License plate. I guess those are RADAR sensors ?

Just above the Horse emblem there is a center mounted Front Facing Camera right on the lip of the Frunk lid
Do you have a similiar message in your Ford Pass app ?
Yes I actually do have the same message, I cleaned it but no luck
 

Ford Motor Company

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pre-collision assist
Hey, Igor! I can take a closer look into your pre-collision assist message concerns if you'd like. Can you send us a direct message with your VIN and the dealership name/location? To send a private message, just click on our username and select "Start Conversation".
 

Mjsd

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Hi,
Recently I’ve had the pre-collision assist not available pop up on my instrument panel and has gone away in a matter of seconds. But this time the lamp is staying on. I would like to know if there is a way I can manually reset the lamp? If there is no way to do so I did schedule an appointment with the dealership for this week in hopes of them fixing this issue!
Did you find anything about this problem?
I got same issue and my dealer cannot fix it!
 

mach-e-waiting

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Ahh my 2021 Mach-E has the issue and here is the Fix

The dealer referred to TSB 23-2155
This talks about something called the IPM-A
and there is a series of step-by-step tests
Then they said Replaced the IPM-A which is TSB Step 27
Then performed IPM-A Camera alignment and 360 Camera alignment calibration

So it seems that TSB-23-2155 is the answer
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