Preconditioning didn't work

[Whoosahh]

Perhaps it is the phone you are using
I have read comments regarding difficulty with the app as iphone users. I have the app installed on my Samsung Galaxy 20 which I have used to schedule charging times, cabin warming, trip planner, etc, without incident, on and off the charger. This morning upon awakening at 5, I changed the cabin setting from "medium" to "warm" a little over an hour before my departure; I received a notification that the cabin was ready before I left home
Also, you should check the setting permissions you have allowed for communication between the app and the phone.

Good luck.

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[Shayne]

I set up a new departure schedule in the app for today at 3:30pm, Medium cabin. The car is plugged into the Emporia 40A charger. An hour later I went to the car and checked the Sync screen. There was no schedule set up! I set it up from the Sync screen and we'll see how it does.

Ford really needs to add an on-demand preconditioning option. My wife and I do not use the car at the same time any day so setting up a permanent schedule does not work for us.

Setting the schedule up through the app with changing departure times would work perfect for you and I if it worked. Unfortunately it has not work as intended and precondition your MME in the cold makes the ford offering look like a bit of a joke.

..... and the Ford servers did not feed it to your car prior to your departure.

The number one problems why do we need Ford servers to send a schedule to the car 20 feet away? If the can make PAAK Bluetooth that can send a schedule that way.

Perhaps it is the phone you are using
I have read comments regarding difficulty with the app as iphone users. I have the app installed on my Samsung Galaxy 20 which I have used to schedule charging times, cabin warming, trip planner, etc, without incident, on and off the charger. This morning upon awakening at 5, I changed the cabin setting from "medium" to "warm" a little over an hour before my departure; I received a notification that the cabin was ready before I left home
Also, you should check the setting permissions you have allowed for communication between the app and the phone.

Good luck.

Have both android Samsung and a IPhone tried both last winter and neither worked. Just go freeze your butt in the car and set it up there ?

 

[Whoosahh]

Setting the schedule up through the app with changing departure times would work perfect for you and I if it worked. Unfortunately it has not work as intended and precondition your MME in the cold makes the ford offering look like a bit of a joke.


The number one problems why do we need Ford servers to send a schedule to the car 20 feet away? If the can make PAAK Bluetooth that can send a schedule that way.


Have both android Samsung and a IPhone tried both last winter and neither worked. Just go freeze your butt in the car and set it up there ?

I was offering assistance to a request for information, which you apparently missed.

There is enough negativity out in the world; people do not need to encounter it when seeking insight.

I hope you find happiness in your life Shayne.

 

[Shayne]

I was offering assistance to a request for information, which you apparently missed.

There is enough negativity out in the world; people do not need to encounter it when seeking insight.

I hope you find happiness in your life Shayne.

Enjoyed the 100 acres up here spent the day in the bush cutting dead fall with an electric saw husky XP it works great. The Massey also worked for me with the loader filling the dump trailer. Like things that just work for me.

I am complaining about software that did not work all last winter and appears is hit and miss again this. There was no personal attacks on you or anyone else. Wishing you the same dude.

 

[Mach-Lee]

Correct me if I'm wrong, but doesn't whatever you leave the control settings on in the vehicle affect this outcome? For example, you won't get heat if you last used the car with MAX A/C running.

No, departure times always override the previous HVAC settings.

Remote start can be set to follow last settings, or AUTO which ignores them (recommended).

 

[Shayne]

No, departure times always override the previous HVAC settings.

Remote start can be set to follow last settings, or AUTO which ignores them (recommended).

There are 3 choices for the departure schedule cool, medium and warm. What exactly choosing cool does for a departure at -10F I am not sure.

 

[Taz]

Probably not related. But My car (21 FE) is having the same issues in the morning.

I have my MME allways plugged in while @ home. Charger is set to only charge while power is on the lowest cost and car should allways be ready 90% @ 7:30 in the morning when I drive to work. Departure times is then set to 7:30 in the morning (medium) and when I leave work 15:45 (medium).

The car ALLWAYS starts the pre-conditioning when leaving from work, but never when I leav for work. Tested not having it plugged in a few days in a row, and it seems the car wont pre-conidtion when it's plugged in and not getting power from the charger. (if i disable the smart-functions of the charger it also works as normal)

Have not searched anymore into the topic. But to me it would make sense that the car recognize it's plugged into a charger, so it wants to use that power, and not the battery itself to pre-conditon. When not getting that power from the charger, it just dont wants to pre-condition

 

[Shayne]

Probably not related. But My car (21 FE) is having the same issues in the morning.

I have my MME allways plugged in while @ home. Charger is set to only charge while power is on the lowest cost and car should allways be ready 90% @ 7:30 in the morning when I drive to work. Departure times is then set to 7:30 in the morning (medium) and when I leave work 15:45 (medium).

The car ALLWAYS starts the pre-conditioning when leaving from work, but never when I leav for work. Tested not having it plugged in a few days in a row, and it seems the car wont pre-conidtion when it's plugged in and not getting power from the charger. (if i disable the smart-functions of the charger it also works as normal)

Have not searched anymore into the topic. But to me it would make sense that the car recognize it's plugged into a charger, so it wants to use that power, and not the battery itself to pre-conditon. When not getting that power from the charger, it just dont wants to pre-condition

The way I understand it is it only tries to do the batteries when plugged into a L2 charger. It should do the cabin on schedule when not plugged in (not tested). Not sure what it does when plugged in with the breaker off?

I know it auto comes on when plugged and cold so I would say leave the charger open and set the charge times in the car. The cost of the short auto conditioning when really cold is not much. Depends on how cold and how long it sits.

 

[Taz]

The way I understand it is it only tries to do the batteries when plugged into a L2 charger. It should do the cabin on schedule when not plugged in (not tested). Not sure what it does when plugged in with the breaker off?

I know it auto comes on when plugged and cold so I would say leave the charger open and set the charge times in the car. The cost of the short auto conditioning when really cold is not much. Depends on how cold and how long it sits.

Not sure if it's something with the 21 models, but neither Cabin nor battery starte pre-conditioning as long as the charger is not giving the car any power. I'm lagging abit behind on OTA's, might be something there?

 

[Shayne]

Not sure if it's something with the 21 models, but neither Cabin nor battery starte pre-conditioning as long as the charger is not giving the car any power. I'm lagging abit behind on OTA's, might be something there?

Appears the answer is give the car the power all the time and manage it with the car. Based on cost the car should be better at maintaining itself than the charger will do. Auto preconditioned the batteries here last winter so power-up 3.5 range?

 

[Mach-Lee]

Probably not related. But My car (21 FE) is having the same issues in the morning.

I have my MME allways plugged in while @ home. Charger is set to only charge while power is on the lowest cost and car should allways be ready 90% @ 7:30 in the morning when I drive to work. Departure times is then set to 7:30 in the morning (medium) and when I leave work 15:45 (medium).

The car ALLWAYS starts the pre-conditioning when leaving from work, but never when I leav for work. Tested not having it plugged in a few days in a row, and it seems the car wont pre-conidtion when it's plugged in and not getting power from the charger. (if i disable the smart-functions of the charger it also works as normal)

Have not searched anymore into the topic. But to me it would make sense that the car recognize it's plugged into a charger, so it wants to use that power, and not the battery itself to pre-conditon. When not getting that power from the charger, it just dont wants to pre-condition

Preconditioning will not work if the Mach-E can't draw power from the EVSE. The solution is to set the charging hours in the car, and set the EVSE to always allow charging.

 

[Taz]

Preconditioning will not work if the Mach-E can't draw power from the EVSE. The solution is to set the charging hours in the car, and set the EVSE to always allow charging.

Yeah, I get that. Too bad the car dont just recognize that it has to use battery when not receiving power from the charger.
My charger is connected to my power company through Wifi to give me charging hours when it's cheap. I live in Norway, now in the winter the prices for power is skyrocketing
If I see the need to preconidtion every morning I'll switch to have the car decide charing hours

 

[Mach-Lee]

Yeah, I get that. Too bad the car dont just recognize that it has to use battery when not receiving power from the charger.

Using the battery to precondition would defeat the purpose, which is to extend range. Draining it for heating itself will reduce range, not increase it. If you are unplugged, then you should just do a remote start. But in winter conditions you should always plug in at night and run a departure time in the morning for an optional experience.

In your case, you should set a battery only departure time early in the morning while power is still usually cheap, and remote start before you actually leave later in the day.

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