MissyBenita
Active Member
- First Name
- Tracy
- Joined
- Feb 7, 2021
- Threads
- 1
- Messages
- 29
- Reaction score
- 26
- Location
- Waimanalo, Hawaii
- Vehicles
- 2021 Mach-E premium
- Occupation
- retired detective
- Thread starter
- #1
I'm trying to find out when my Mach-e will be released from Laurel Rail Yard to the dealership. The Ford order tracking said it's been delivered to the dealership as of Oct. 21, but they do not have it on their lot. They cannot give me any info other than Ford put a quality control hold on it with no info as to why or anticipated release date. Production date was 9/11 & was shipped from Cuautitan on 9/14. I have not found any recalls that include that production date (even the most recent windshield adhesion issue). Granted, I really am looking forward to the car, but I need to travel over 3,000 miles to get it & would rather not do so in the dead of winter or have the car sitting there through winter. It is currently at the Laurel Rail Yard in Billings, MT. If it's related to a recall or repair issue, wouldn't it be done at the dealership & not the rail yard. I would appreciate any insight into this. If I order a $5 item from Amazon, they sure keep me updated as to it's whereabouts. Talking with sales manager offered no insight. Original sales person no longer at dealership, so no longer getting customer service. Most info I ended up finding on my own.
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