MazzMayhem
Member
- Joined
- Jan 24, 2022
- Threads
- 1
- Messages
- 21
- Reaction score
- 20
- Location
- CA Bay Area
- Vehicles
- Ford Explorer, Mach E GTPE
Complaint's are more prevalent but they are also founded and helpful. The common problem is less the car then how the problems are dealt with. I want to keep loving my vehicle but I'm not into a long distance relationship with a phone call now and again.
I have the HVBJB issue now (in service for 29 days now) with mixed messages from the forum members (unbelievable great), Ford CS (ok but overworked) and the service advisor (hello, are you there). The forum helped establish reference point to help with an issue. Even if rare when it happens it hurts and there is a lack in consistency in how it is responded to. Ford has a weak link dragging it down.
I have the HVBJB issue now (in service for 29 days now) with mixed messages from the forum members (unbelievable great), Ford CS (ok but overworked) and the service advisor (hello, are you there). The forum helped establish reference point to help with an issue. Even if rare when it happens it hurts and there is a lack in consistency in how it is responded to. Ford has a weak link dragging it down.
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