Recall?

[Almondtree]

I got a phone call this morning telling me there is a recall on my car and they want to come to my house to fix it. My dealership is great about picking up my car. They said they can do the recall at the house. But I just looked online and it said there are No Recalls for my MME.
I have a 2021 Premium built in early 2022.

But reading further there is this message. Anybody have any ideas what the want to do?

Customer Satisfaction Programs *
Charge cord stuck reprogram battery charge control module

Description
Charge cord stuck reprogram battery charge control module
Campaign#
23B50
Next Steps
Contact your local dealer for next steps.

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[generaltso]

Most dealers don’t seem to know the difference between recalls and CSPs. But it doesn’t really matter in this case. I’d just let them do it.

 

[RosemarieS.]

I am waiting for my dealer to call. You are very lucky to have such a responsive dealer. This CSPC #23B50 will reprogram SOBDM and may update these other modules ABS, SOBDMB, SOBDMC, PCM, BECM. Take advantage of the mobile service they are offering you!

 

[BMT1071]

Most dealers don’t seem to know the difference between recalls and CSPs. But it doesn’t really matter in this case. I’d just let them do it.

My guess is that the dealers are sticking to a term that customers are familiar with.
What I find most interesting is that Phyllis's dealer is being so proactive and we see many other forum users posting about how they can't get an appointment at their dealer for 4-6 weeks. I wonder what area of "USA" she's located in??

 

[Tampamike]

Just had mine done yesterday. Guy came to the house right on time. When he hooked up the FDRS with his laptop, he said the car already had the update. Easiest car repair I’ve ever had.

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