"Scheduled charge did not begin" charging issues

[Neil4Real]

Just wanted to update everyone. Ford is now going to replace my charge port as well. They finally upped their amps on their charge point and was getting the error I was above 30 amps. Luckily I had made a case with ford because I’m just outside my warranty, although I had been in 3 others times for the same issue. $1500 will be covered by ford. I would just like to know how all of sudden after my bluescruise update I had this issue. Good luck to everyone.

Is that the full amount of the work or they're capping their cost at $1,500? Generally, when it is an ongoing issue that's already been reported, most manufacturers honor that issue still outside of the warranty date for 12 months, if I recall correctly.

My wife's old jeep had an issue right before the warranty ended and they said they fixed it but it had already been in a few times for the same thing so I was worried, they said it was documented enough that it'll be covered for 12 months after the warranty ends. It happened again about 6 months after the warranty ended and it was still fully covered.

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[jrdelong1043]

Is that the full amount of the work or they're capping their cost at $1,500? Generally, when it is an ongoing issue that's already been reported, most manufacturers honor that issue still outside of the warranty date for 12 months, if I recall correctly.

My wife's old jeep had an issue right before the warranty ended and they said they fixed it but it had already been in a few times for the same thing so I was worried, they said it was documented enough that it'll be covered for 12 months after the warranty ends. It happened again about 6 months after the warranty ended and it was still fully covered.

It was the cost I was told to pay, but luckily I had an ongoing case. My dealer isn’t the best. Hopefully this is the case.

 

[Rogerb307]

A few weeks ago I noticed that the Navigation software that came with my MACH-E indicated that my HOME location actually had GPS coordinates about 21 miles west of my house (even though the street address was correct). I deleted the HOME location from the Navigation application and created a new HOME location with the correct GPS coordinates.

On September 14th I received a notice that my MACH-E had received a “Ford Power-Up Software Update”.

Ever since these two events I have been able to successfully use the “Charge Location” feature on the vehicle. It is difficult for me to determine which one of these two changes actually fixed the problem.

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