Several Mach-E Service Actions [Resumed] - Powertrain Software Issue

[HuntingPudel]

If I had a guess that got all setup last week or sometime before it scheduled to go out today. Just someone did not think to pull that and put it on hold.
It is a perfect reason why you dont do things on a Monday. I know when I am doing app release or schedule things I fight hard against doing them on a Monday or a Friday. Monday because if they need to be halted not enough time and Mondays have a lot of things going on and Friday as people leave for the weekend and you have limited if any help until monday morning.

I got the exact same email and I just assumed it was because the dealership was putting my cars info in to get it jumped up in line.

LOL that’s the same reason for not purchasing a car built on a Monday or a Friday. ??

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[Mach-Lee]

SSM 52498 - "1 Pedal Drive Fault" Warning Message, P0C2F:92 Stored in the SOBDMC

Fix expected in early May.

 

[phil]

...the fault kicked in and I had to brake like a normal person.

Like an animal.

 

[E=IR]

Yesterday… Ford was simultaneously sending me advice that parts were available for my HVBJ recall and sending my dealer advice not to perform it. OOPS!

 

[OTR]

Effectively immediately, service and recall programs for the Mach-E that involve powertrain software updates have been halted. This seems to be related to intermittent 1-Pedal drive faults encountered on a small population of vehicles after powertrain software updates were recently performed by dealers. Here is the list of programs stopped:

• 21G01 - BlueCruise Module Programing
• 22S29 - Level 2 Diagnostics Disabled for Secondary Axle Torque
• 22S41 - Secondary On-Board Diagnostic Control Module (SOBDMC) and Battery Energy Control Module (BECM) Software Update
• 23B50 - Charge Cord Stuck – Reprogram Battery Charge Control Module
• 23S56 - High Voltage Battery Junction Box (HVBJB) Replacement

If your vehicle is scheduled for service on any of these programs, that service will need to be postponed until further notice.

This post will be updated once the hold is released.

Thank you for this post. I received an email from FORD yesterday telling me to schedule an appointment for the HVBJB replacement, but the service shop told me they couldn't get and didn't know the reason. Appreciate you updating this post once the hold is released.

 

[alexgorod]

SSM 52498 - "1 Pedal Drive Fault" Warning Message, P0C2F:92 Stored in the SOBDMC

Fix expected in early May.

Do you know if it is planned to be an OTA, or a dealer-installed?

 

[AlphaGK]

If I see a copy of the OASIS printout when I get to the dealer tomorrow, I'll upload it here.
I was experiencing a "Front Camera fault" that is getting more frequent over time, so
I'm not sure what will be working and what's borked until I test drive it.

I know I bought an early model, but this thing has been in the shop *a lot*.

 

[avdonr]

Do you know if it is planned to be an OTA, or a dealer-installed?

It will be in FDRS first, then likely OTA shortly thereafter. No reason OTA should be prohibited.

 

[TRP]

I got the email from Ford to have the HVBJB recall completed, made an appointment for this Thursday.

Now I see this thread...........sent email to service writer for clarification.

who knows, I may get it done, I may not


Oh yeah, it's standard practice for me to double check 1 pedal and mirror folding upon lock after every update

 

[imstriker]

So glad to find this thread. Like others I got my parts e-mail yesterday and scheduled service for tomorrow. Just got off the phone with the dealer saying they can't do it. Ford is really knocking it out of the park with their communications here.

 

[dethbunny]

I finally took my car in Friday morning for 23B50 as well as other miscellaneous service. Of course, I'm reading this thread over the weekend and wondering whether I'l be hit or not. After picking the car up yesterday and taking my first post-update commute today, I get the 1 Pedal Drive Fault after about 20 miles. Oh well; good to know there should be a fix soon.

 

[jgcom]

Yesterday… Ford was simultaneously sending me advice that parts were available for my HVBJ recall and sending my dealer advice not to perform it. OOPS!

Same here. The email about parts availability asked me to contact the Ford Customer Relationship Center. I would hope that the FCRC would know, but I've not called them yet.

 

[emetz582]

How was this OP (original post) verified as fact?

 

[Mach-Lee]

How was this OP (original post) verified as fact?

Ford published the information in a service massage to all their dealers. And this a couple days later:

https://www.macheforum.com/site/thr...-message-p0c2f-92-stored-in-the-sobdmc.35392/

 

[Mach1E]

How was this OP (original post) verified as fact?

@Mach-Lee doesnt cry wolf.

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